Ed had a fountain of knowledge and was thorough with explanations in terms of airtime and the plan. Set expectations and covered all options. Friendly and approchable from the off set.
La empresa ha respondido
Localización
Cambiar localización16 Mercer Street,Port Arcades, CH65 0AP Ellesmere Port, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Marc was incredibly helpful when I went in to ask for advice about travel costs in Europe. He explained everything clearly, made sure I understood the different options available, and helped me avoi... Ver más
La empresa ha respondido
Ed has been fantastic today.His knowledge of android phone was exceptional as I did not know passwords etc and he managed to get a great new phone with all my apps on. He then looked for best options... Ver más
La empresa ha respondido
Really good experience from the vodfone shop in Ellesmere port, Marc looked after us and helped my son with his first sim contract and had loads of patience with us as we are both useless with tech lo... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Ellesmere Port
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
16 Mercer Street,Port Arcades, CH65 0AP, Ellesmere Port, Reino Unido
5,0
Excelente
448 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ed first class service thank you
Ed first class service thank you
5 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ed was friendly and helpful,saved us…
Ed was friendly and helpful,saved us money,helped us with tech issues and password reset.
5 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ed absolutely spot on
Ed absolutely spot on. So helpful and knowledgeable. Treated me with huge respect.
3 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback.
Thanks,
Vodafone Social Media Team
Ed is a lovely helpful person ,and…
Ed is a lovely helpful person ,and gives you the very best service .
3 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Amazing service of Marc today
Amazing service of Marc today, he was incredibly helpful with everything and his customer service was on top level. Totally recommended :)
2 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ed was very helpful and explained…
Ed was very helpful and explained everything I needed to know.
2 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Help with sim
Great service, very lovely and helpful lady Kylie deserves to 5 star 🌟🌟🌟🌟🌟
31 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Lauren was so helpful when sorting my…
Lauren was so helpful when sorting my sim. I came in to enquire about holiday bolt ons but she managed to find me a deal that was cheaper than my current sim and it included roaming too. Bonus! Thank you!
28 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Marc was extremely helpful and helped…
Marc was extremely helpful and helped me with what I needed great customer service.
25 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ed has helped me many times,never a…
Ed has helped me many times,never a problem,and has copied info from old phone to new with no fuss.Very helpful.
21 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Heidi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed has always helped me,updated my…
Ed has always helped me,updated my phone,all good,service with a smile.
21 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Joseph,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
Kylie was really helpful throughout the process, explained everything and gave me advice on two products.
20 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Keith
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great help from kylie
20 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Asif,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very happy got a great new deal with…
Very happy got a great new deal with mobile with marc
7 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Donna,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed is always so helpful
Ed is always so helpful, nothing is too much trouble. Today helping with my back up that was 4 years out of date. Always 5* service. 😁
2 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Claire,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed Helped back phone up,also great to…
Ed Helped back phone up,also great to sort new contract out.Brillant service from Ed
2 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Ian,
Thanks for the lovely review and fantastic support for Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed was extremely helpful and kind
Ed was extremely helpful and kind , good banter and very professional.
1 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Lea,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leah was
Leah was
Very helpful. Leah is the reason I'm still with Vodafone. Very happy with the team
21 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Michael,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed excellent service professional
21 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Nigel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ed was helpful,and service with a smile
18 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Ellesmere Port
Hey Marj,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.