Vodafone UK - Fareham Opiniones 

165
TrustScore: 5 sobre 5

4,9

Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to atten... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

165 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(165)

42.200 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful service

Very helpful service. Kind and helpful

31 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Heidi,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Valorada con 5 estrellas sobre 5

Amazing Service

We came to the Fareham store today and Jimi was amazing!
My phone had totally died beyond repair. Jimi helped me get a really good deal on a new phone and then transferred all of my apps / data and photographs.
He could not have done anymore to help me and I would recommend him and the Vodafone store in Fareham.
Would give more than five stars if I could. An asset to the company!
Thank you

18 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Kirsty,

Thanks for the lovely review and fantastic support for Jimi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came in last week and spoke to Charlie…

Came in last week and spoke to Charlie regarding a new phone.

Charlie went though all the versions and I decided on the S26 and Charlie ordered it.

Came back to pick up the phone and being techless Charlie very kindly transferred all my data and apps from my old phone to my new phone.

Charlie is a real credit to Vodafone and made the whole experience painless and stressfree.

9 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Reassured customer

From very nearly being scammed over the phone, I wanted to visit the Fareham Vodafone Store to get reassurance about my phone, package etc. Jimmy (James) Store Manager put my mind at rest AND we re looked at my plan and check current phone. One happy customer thank you

28 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Gilly,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jake very efficient nd helpful

Jake very efficient nd helpful

28 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Lorraine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex & Jake were very…

Alex & Jake were very professional,helpful & friendly.We had a pleasant visit & left the shop feeling very happy. We would definitely recommend Vodafin Fareham. Thank you guys

23 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Paul,

Thanks for the lovely review and fantastic support for Alex & Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kieran was amazing support and thank…

Kieran was amazing support and thank you to all the team

12 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Tony,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Outstanding service from Jimi at

Outstanding service from Jimi, I managed to upgrade 3 contracts while cutting cost by £25 plus a month. Patient and dedicated customer service.

1 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Nathan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very Helpful

Very Helpful, Kieran set my new phone up and the experience was very H”helpful!

28 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi Jennifer,

Thank you so much for your wonderful review and the amazing support you’ve shown for Kieran —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

28.1.26 fareham office

28.1.26 fareham office. Carl talked us through updating plan. Explained everything very well. We were completely happy with our experience.

28 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Heather,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fabulous

I am of an age where I don't understand tech. Carl was fabulous and the only reason I bought a phone today was because of his customer service and personable approach

8 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and explain it all very…

Very helpful and explain it all very well.
Good over all service.

6 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Linda,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

Went into Fareham store and Kieran was superb! Sorted out my issue quickly and with no bother at all! Highly recommend Kieran and this store!

13 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Fiona,

Thanks for the lovely review and fantastic support for Fareham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

5 * service at the Fareham branch…

5 * service at the Fareham branch today, Carl was charming, attentive, super friendly and sorted us out a great new deal!! I was served within seconds too, one very happy customer!!! 😊😊😊

9 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Mydia,

Thanks for the lovely review and fantastic support for Carl.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Efficient

Efficient and ease. I was dreading going into the Vodafone shop and being bombarded with complicated options and sales.

I was assisted by Jake. He listened to my query and expectations. He immediately looked into all my options and explained them clearly and efficiently. I was expecting to be in the shop for an hour at least. But I was out of the shop in no time completely satisfied with the outcome.

5 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Jennifer,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Love Vodafone 💥

Alex was brilliant, knowledgable and helped me understand all the options.

24 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Catherine,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex was brilliant

Alex was brilliant, fabulously patient , very knowledgeable & and pleasure to deal with

24 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey there,

Thanks for the lovely review and fantastic support for Alex. We value your review. It's heartwarming to read such encouraging feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service

So I had to renew my contract .
I go into Fareham hoping Jimmy is still working for Vodafone as he has always given the best and most honest help.
Fantastic he was -new contract sorted .
Here is hoping he stays for the next upgade,
Thank you Jimmy for your excellent customer service,a real asset to Vodafone-someone who does there job with passion and so much knowledge

17 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Mark,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex was amazing and helped set my…

Alex was amazing and helped set my phone up upon picking it up

14 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent support and personal service…

Excellent support and personal service in the store

30 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hi. We appreciate you sharing your fantastic feedback with us. We're happy to hear about the excellent support you experienced in our store. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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