Vodafone UK - Fareham Opiniones 

165
TrustScore: 5 sobre 5

4,9

Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to atten... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

165 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(165)

42.359 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Alex was very helpful and polite thanks

Alex was very helpful and polite thanks

12 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came to the store with a major phone…

Came to the store with a major phone issue! James the manager was amazing ! He was very patient and very knowledgeable! He totally resolved my issue ! I was so very relieved. All my photos returned ! Very precious memories ! Just want to thank him ! A really asset to the company!

11 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

THANK YOU JIMMY

I have been a very happy vodaphone customer for years. Using a Huawei phone. I was lucky to be given by my daughter iPhone f 14. Went into fareham vodaphone and fortunately was greeted byJIMMY . He was and is,Amazing, his knowledge and skills transferred data to iPhone perfectly.
THANK YOU JIMMY SO MUCH

9 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

JIMMY IN FAREHAM

Mum needed to transfer from her Huawei to an iPhone which is not an easy thing to do so we went into the Fareham branch and Jimmy was amazing, he sat with us and helped us do the whole thing, and while the transfer was going through he looked at mums plan and managed to save her money on her bill! Fantastic service!!

9 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kieran was amazing and helpful

Kieran was amazing and helpful. He sorted out the problem and offered good advice.
He is a star.

14 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The great personal and knowledge…

The great personal and knowledge service provided by Carl in Fareham was excellent. Personable, helpful, friendly and everything you want when buying a new phone .

12 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thank you so much to Carl who was the…

Thank you so much to Carl who was the retail advisor who was very helpful with both my mum and myself getting a new phone

3 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

We're happy to hear that our store agent Carl was helpful in assisting you and your mum with your new phones.

We really appreciate you taking the time to leave us this feedback,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great work

I went into the Fareham shop today and Kieran and Charlie transferred all my details from my old Samsung phone to a new one. Both were excellent and very patient explaining everything to me on the new phone. 10/10

2 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

We're happy to hear that you had a positive experience in our Fareham store.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Carl was very friendly and helpful

Carl was very friendly and helpful, made the process very smooth and overall very nice experience :)

26 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Tina,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful …

Carl from the fareham branch was extremely helpful and funny. Definitely recommend

17 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

We appreciate you taking the time to leave us this fantastic review. We're happy to hear that you had such a positive experience and found our team member helpful!

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Carl

Great service from Carl, very simple fix to a problem that had been stressing us out. Very good advice, fast response to questions and queries. Thank you so much

11 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Tara,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jake was very helpful

Jake was Very helpful, informative, and polite, nothing too much trouble for him, very helpful,

28 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Maureen,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Alex every time I…

Great service from Alex every time I visit the branch. My technical knowledge is next to nothing but he always looks after me. He is patient and friendly and always willing to answer my questions. He will always do his utmost to give me the best deal. I have been a Vodafone customer for many years because people like Alex are always willing to go above and beyond. I always request Alex when I visit the Fareham store he is a credit to the brand.

18 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Dear MARK,
We appreciate your thoughtful review and the support shown to Alex.
For any future assistance, please reach out to us via:
Facebook: https://vodafone.uk/2Fpnah2
X: https://vodafone.uk/3LXh2xl
Sincerely,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Carl was absolutely wonderful today

Carl was absolutely wonderful today. Went into shop for a phone freeze and Carl helped so much and we left very happy. Great service.

18 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Christine,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Charlie was extremely polite and very helpful. A pleasure to deal with especially as we are elderly

8 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Tony,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Carl was extremely helpful

Carl was extremely helpful, very friendly. He helped me out and was amazing.

16 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Lou! We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad we could be of assistance to you.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex was very friendly and helpful

Alex was very friendly and helpful, remembered me and my mum from couple weeks before so knew what we was here for before we even said! Obviously pays great attention to his customers, was very funny and easy to talk to, great service!

2 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Amy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Friendly

Friendly, courteous, great knowledge. Explained things.

2 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Sue,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Didn't have to wait

Didn't have to wait, easy to talk to. Very helpful.

1 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Simon,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Was quick and easy

1 de junio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Fareham

Respuesta de Vodafone UK - Fareham

Hey Mike,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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