Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Jack was very helpful and answered any questions we had , good customer service
La empresa ha respondido
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... Ver más
La empresa ha respondido
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Farnborough
Escrito por la empresa
Información de contacto
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, Reino Unido
4,9
Excelente
241 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Vodafone UK - Farnborough
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jak was brilliant!
Jak was brilliant today and we’d highly recommend him! Very friendly and chatty and great at sorting our phone plans today.
19 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Farnborough
Hey NCAL,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from sanjay
Amazing service from sanjay. he is an asset to Vodafone team. all the best
14 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Guy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wish a big thank you for my…
I wish a big thank you for my experience at the shop.
I was seen to by Sanjay, what a nice person, he went out of his way to see to every aspect of what I needed to get my new phone.
He is a positive way of dealing with any query
Please thank him for me.
Kind Regards
Antonio Quintal
25 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Antonio,
Thanks for the lovely review and fantastic support for Sanjay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kimberley is the reason we love…
Kimberley is the reason we love Vodafone.
Absolute credit to Vodafone
26 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Jill,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service received from Jak today. Thank you.
24 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey,
Thanks for the lovely review and fantastic support for Jak.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jakub was very polite and professional…
Jakub was very polite and professional and extremely helpful. I was seen as soon as I walked in and very happy with my new phone.
22 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Manager Sanjay
Manager Sanjay - amazing got it sorted really quickly and helped me sort everything judgement free and with clear willing to help.
Priya on the other hand, profiled me as soon as I walked in. Asked my age which was bizarre as I am in my late twenties, acted as if I was a child and gave me poor advice which was uninformed. Would have left really disappointed if it wasn't for Sanjay.
He seemed really busy and still got things done for me.
17 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Gaby,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very informative and customer friendly
Very informative and customer friendly, answering all my questions and explained everything so I could understand.
15 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Farnborough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
New Phone
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and made the whole experience very easy and pleasant.
I truly appreciate his kindness and excellent customer service—it made a big difference. Thank you very much!
10 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Olesea,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Priya was exceptionally helpful and…
Priya was exceptionally helpful and knowledgeable. Excellent customer service.
4 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Jan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Priya was really helpful and patient
Priya was really helpful and patient
Very competent and knowledgeable
Thank you
15 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Service!!
Priya was amazing in helping me with my upgrade. Topd me about the trade in and got money off my contact, thank you!
14 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The staff were very knowledgeable and…
The staff were very knowledgeable and helpful
10 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Reg,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Have been trying to set e sim from live…
Have been trying to set e sim from live chat and over the phone but the qr code kept not working
Came to store and rayhan done it in 5 mins
10 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Patrick,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had trouble doing data transfer but…
I had trouble doing data transfer but jakub was very helpful and tried his best to do transfer for me
10 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Mary
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sanjay was excellent
Sanjay was excellent, thank you for all your help. You made it really easy for us.
8 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Daniel,
Thanks for the lovely review and fantastic support for Sanjay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellency on customer service from…
Excellency on customer service from Rayhan. Went extra miles to give me hand and recommend me with great offers
25 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Farnborough
Hey Durga,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rayhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.