Jim for the 3rd time has sorted out my problems, he is VERY helpful, nothing is too much trouble...it is so good to know I can come into the shop with anything I am worried about, would never go to a... Ver más
La empresa ha respondido
Localización
Cambiar localización9 Alexandra Gardens, CT20 1SS Folkestone, GB
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Consulta las opiniones de los clientes
Walked into the Vodafone store in Folkestone to help me with the storage on my phone. After speaking with Jamie he showed me that it's not my phone storage, it's my Google storage that was the iss... Ver más
La empresa ha respondido
Joshua was kind and patient with my questions (I'm such a luddite!!!) I really appreciated his help and he resolved my phone bill issues quickly and communicated clearly every step he took.
La empresa ha respondido
Professional, the quick response to my issues with my phone. Jim managed to sort out the issues with my phone very quickly and put mind at rest letting me know that my phone had not been hacked, for... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Proveedor de Internet
- Proveedor de servicios de telecomunicaciones
- Servicio de telefonía e Internet
- Tienda de celulares
Sobre Vodafone UK - Folkestone
Escrito por la empresa
Información de contacto
9 Alexandra Gardens, CT20 1SS, Folkestone, Reino Unido
4,9
Excelente
309 opiniones
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Jim for the 3rd time has sorted out my…
Jim for the 3rd time has sorted out my problems, he is VERY helpful, nothing is too much trouble...it is so good to know I can come into the shop with anything I am worried about, would never go to anywhere else....
28 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey Anne,
Thanks for the lovely review and fantastic support for Jim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Josh was very good with me today
Josh was very good with me today, I found the advice and help have gave me very helpful and he had a very good communication with me as a customer, he is a credit to your business.
26 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ellie-mae in the Folkstone store today…
Ellie-mae in the Folkstone store today was brilliant help me set up my new device and set up Facebook and messenger for me
Very professional
26 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey Allan,
Thanks for the lovely review and fantastic support for Ellie-mae.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh was very helpful.
26 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey Ade,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh was excellent in helping us change…
Josh was excellent in helping us change our phone. Super customer service. Lovely friendly young man and would definitely come back to use his help. THANK YOU JOSH
26 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey Tracey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
joshua was great with helping us change…
joshua was great with helping us change our phone.
26 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey Lily,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful service
Ellie-Mae was very helpful in sorting my mobile data issue. Phone working fine now.
26 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
"Hey Steven,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Josh gave us excellent service sorting…
Josh gave us excellent service sorting out an E sim card for a trip to Australia.
26 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey Brian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service
Walked into the Vodafone store in Folkestone to help me with the storage on my phone. After speaking with Jamie he showed me that it's not my phone storage, it's my Google storage that was the issue. Jamie helped me set up a subscription so I can have more storage.
Jamie is very understanding, patient, and very knowledgeable. He has amazing customers service skills and is very understanding. I will always come to Folkestone for any phone issues
Thank you Jamie for all your help
25 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey Rose,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Communication
25 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey Bryony,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Professional
Professional, the quick response to my issues with my phone. Jim managed to sort out the issues with my phone very quickly and put mind at rest letting me know that my phone had not been hacked, for which I was worried about. Professional customer service and a very happy customer.
24 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey Andrew,
Thanks for the lovely review and fantastic support for Jim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joshua was kind and patient with my…
Joshua was kind and patient with my questions (I'm such a luddite!!!) I really appreciated his help and he resolved my phone bill issues quickly and communicated clearly every step he took.
24 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Came in to update my contracts and Josh…
Came in to update my contracts and Josh was a great help with helping me understand everything and get a really good deal! Very happy with my visit today :)
21 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey Diane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Joshua was amazing today
Joshua was amazing today, helped me so much with my problem and got me a great new deal!
21 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Quick service happy customer
Went into store to pick up a E-sim as my new phone doesn’t take physical. Was dreading going into the shop as I thought it would have been a long daunting process.
Was served by Brad who listened to my problem and had me sorted within 10 minutes!
I was quoted a few deals for a new sim plan and home internet wich I will be returning to take out simply due to the service offered in this store.
Thank you Brad for the stress free visit🤩
17 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey Reece,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service great people
Went into store and saw Jamie and Bradley , managed to reduce my overall bill by over £22 while keeping my current plans aswell as a new tablet.
Great service and will look at moving my sons number to Vodafone once is contract with EE is up.
13 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey Alfie,
Thanks for the lovely review and fantastic support for Jamie and Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Joshua was amazing!
Went into store to upgrade my internet at home. Was served by Joshua instore and he were great.
I managed to go up to the highest plan with boosters but pay £7 less than I was currently paying!
11 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey Maureen,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and informative member of…
Very helpful and informative member of staff helped me switch phones and broadband at the Folkestone branch. Joshua Goldberg was thorough and patient, dealing professionally with my queries. Thank you Joshua from a very satisfied customer!
14 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thank you so much Mr
Thank you so much Mr. Brad
It was such a great service
13 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey Shabnampreet,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Joshua was a massive help in me getting…
Joshua was a massive help in me getting an upgrade to my phone and also a new tablet for a great price! Very chuffed with my visit
11 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Folkestone
Hey Jenifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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