Vodafone UK - Folkestone Opiniones 251

TrustScore: 5 sobre 5

4,9

9 Alexandra Gardens, CT20 1SS Folkestone, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Joshua was really helpful. Explained everything in full. Wasn't pushy and gave me plenty of time to weigh up options. Got me the best deal. Definately will go back to Vodafone Folkestone to upgrade... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've just spent a few minutes with Jamie at Vodafone Folkestone, changing my phone, broadband and house phone, from Talktalk, I was very pleased with how smoothly the whole process went, including an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited the store with my grandparents to sort out their new mobile phones! Was served by Joshua who was extremely patient and thoughtful, listening to what they needed. Very polite and attentive and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were attended by Andy who was exceptional in helping us with all our enquires. We needed a new IPad as well as having questions about the Vodafone broadband we were having installed the following w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Folkestone

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 9 Alexandra Gardens, CT20 1SS, Folkestone, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

251 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Vodafone Folkestone

Joshua was really helpful. Explained everything in full. Wasn't pushy and gave me plenty of time to weigh up options. Got me the best deal. Definately will go back to Vodafone Folkestone to upgrade all families phones from now on. Much better than buying blind on the internet.

9 de mayo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Griffiths,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Popped in to sort out two phone plans. Great help

Popped in to sort out two phone plans. Was greeted warmly by Jamie who sorted out new plans at a great price. And also spoke to me about excellent broadband deals. Thanks for all your help.

18 de abril de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Hayley,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The young woman Chloe who was called Chloe…

The young woman who was called Chloe served me and did an excellent job to solve my problems

13 de abril de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey there,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I've just spent a few minutes with…

I've just spent a few minutes with Jamie at Vodafone Folkestone, changing my phone, broadband and house phone, from Talktalk, I was very pleased with how smoothly the whole process went, including an initial visit where not only was the new package deal explained to me clearly, I was able to take all of those details away with me to reflect on, this simple act made my final decision easy. Thank you for your help and attention to detail. Richard Parker.

9 de abril de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent help and support!

6 de abril de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Jim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent and friendly service at…

Excellent and friendly service at Vodafone in Folkestone.

4 de abril de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Claire,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Valorada con 5 estrellas sobre 5

Jamie and Connor at Folkestone branch…

Jamie and Connor at Folkestone branch have been incredibly helpful. Everything was sorted better than we thought. Fantastic. Thank you Jamie and Connor.

1 de abril de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Peggy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

First Class Service From Vodafone

I visited the Folkestone Vodafone store today regarding a concern with my phone. I was greeted by Jamie, who was incredibly polite and professional. He provided brilliant service and support to fix my issues. I would like to highlight that Jamie's attention to detail was outstanding; please pass on this recognition for his excellent customer service to the Folkestone management team.

1 de abril de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Lisa,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Josh has been amazing

Josh has been amazing - thank you very much

21 de marzo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Nicola, ​

Thanks for the lovely review and fantastic support for Josh. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jamie was brilliant

Jamie was brilliant

12 de marzo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Saurav,

Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent patient service by Samuel

Excellent patient service by Samuel. We are elderlyand clueless but he solved all our problems today and we left the store happy

10 de marzo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey JF,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sean was amazing today when ordering my…

Sean was amazing today when ordering my new phone he’s super helpful and goes above and beyond every time he’s super friendly and makes the whole process so much easier and nicer to do

2 de marzo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Charlie,

Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent patient staff

Excellent patient staff. Jamie Folkestone branch

24 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Lynne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team.

Valorada con 5 estrellas sobre 5

Helpful and patient

Helpful and patient

Jamie was great

15 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey William,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Reece was really helpful

Reece was really helpful and managed to save me money!

9 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Frankie,

Thanks for the lovely review and fantastic support for Reece.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sam is very helpful & friendly good…

Sam is very helpful & friendly good product knowledge I was very happy with his service today

8 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Cheryl,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We went I to Vodaphone FOLKESTONE and…

We went I to Vodaphone FOLKESTONE and or experience of your staff was excellent!
I am not very savvy with mobile.phones but Jamie was very patient and explained everything clearly. Very happy with our experience at your store.

4 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Sharon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Joshua was incredibly clear and…

Joshua was incredibly clear and helpful. Great service today and thanks for my new phone!

29 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Bill,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful , polite and friendly

25 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Folkestone

Hey Dave,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I had a problem with my phone and reece…

I had a problem with my phone and reece sorted everything I'm not too good with tech and did it all for me very happy with the service

25 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Folkestone

Respuesta de Vodafone UK - Folkestone

Hey Aiden,

Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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