From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Ver más
La empresa ha respondido
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Ver más
La empresa ha respondido
Munyaradzi at Vodafone Hanley was so helpful and understanding. He helped me with my final decision on what type of phone plan I wanted. He took time to explain everything which made my final decision... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Hanley
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Reino Unido
5,0
Excelente
636 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Vodafone UK - Hanley
Hey Alan,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam was so lovely and really helpful
Sam was so lovely and really helpful
9 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Alan,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Served by chan excellent service
Served by chan excellent service
9 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service
Helped me with a new phone upgrade really Sam knows his stuff.
5 🌟
8 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was brilliant
Adam was brilliant, got me the right price for my sim only upgrade
8 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Karl,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New Phone
Went in the store to buy an easy to use Smart Phone. The staff were very friendly and told us about all the options. We were served by Chanvir who was friendly, very patient and explained everything about the new phone. Happy with the experience.
6 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Glyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good and efficient service from…
Very good and efficient service from adam today
7 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Kerry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan was so helpful in getting us…
Ryan was so helpful in getting us sorted with a new contract. Made the whole process really pleasant. Thank you!
6 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Lucy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
served by chan
served by chan, helped get a new contract and move my stuff over top lad
3 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Johnny,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Hanley
Hey Cristian,
Thanks for the lovely review and fantastic support for Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Iftab was very helpful thank you
Iftab was very helpful thank you
22 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service today
Amazing customer service today. So helpful and supportive. Couldn't wish for a better experience. Thanks to Jess and Sam :)
21 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Georgia,
Thanks for the lovely review and fantastic support for Jess and Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service from…
Excellent customer service from Iftab,saved us some money, which was good
21 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very easy to complete what we needed to…
Very easy to complete what we needed to do today. Iftab extremely helpful
21 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Karen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really helpful service from sam
Really helpful service from sam, thank you
21 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Chan helped me transfer my data over to…
Chan helped me transfer my data over to new iPhone
19 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Jas very helpful
Served by Jas - very helpful, reset my app so I can now judge my bills, and briefed me on a current promotion that is of interest to me
17 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hi Martin,
Thank you so much for your wonderful review and the amazing support you’ve shown for jess —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
served by jess lovely lady helped move…
served by jess lovely lady helped move my stuff from one phone to another
17 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey John,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from Sam today
Great help from Sam today, credit to Vodafone
17 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chanvir was amazing in every way
Chanvir was amazing in every way. Patient kind professional and went above & beyond to familiarise me with my new mobilr
6 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Georgina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.