From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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Consulta las opiniones de los clientes
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Ver más
La empresa ha respondido
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Ver más
La empresa ha respondido
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Hanley
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Reino Unido
5,0
Excelente
635 opiniones
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Excellent service from Jay
Excellent service from Jay, very helpful when helping me get my new Samsung galaxy S25 FE
30 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Paul and Adam are a credit to your…
Paul and Adam are a credit to your company they really helped us sort out a new contract and moved our number over
29 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adam and Paul really helped us to get…
Adam and Paul really helped us to get more than we expected for less
29 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The assistant,Paul
The assistant,Paul, went above and beyond what was expected
28 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is really amazing to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service experience.
We were welcomed as soon as we arrived and didn’t have to wait long. We were helped by Jess who was excellent. She listened to our requests and provided a product which matched our budget. She was friendly and very professional. Thanks Jess.
16 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good customer service received from…
Good customer service received from Jess, patient and detailed explanation.
23 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jess made the process easy and simple.
18 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Simon,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A really helpful discussion to sort out…
A really helpful discussion to sort out my new phone and home broadband with Iftab. Thank you
17 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adam was brilliant
Adam was brilliant, got my phone transferred across and trade in done
16 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Melanie,
Thanks for letting us know what an amazing job Adam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nice one sam
16 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sam was very helpful and helped us out…
Sam was very helpful and helped us out very much and was very kind and funny
16 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Miley,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into Vodafone Hanley this morning…
Went into Vodafone Hanley this morning phone only excepting emergency calls got sorted by ithap hope I got the name right excellent service
14 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service in branch
Ryan in The Hanley branch knew what I needed and was really helpful
12 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Met with Ryan today over a problem with…
Met with Ryan today over a problem with my phone,, I'm not a technical person, he was absolutely brilliant , he explained everything in a manner that didn't make me feel stupid, was very thorough, didn't rush me, was an exceptional member of staff!! Thank you Ryan !
12 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Lucy,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan moved my stuff over top…
Served by chan moved my stuff over top lad.
6 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Jack,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan very helpful and helped…
Served by chan very helpful and helped move my stuff over any issues will see him. Amazing
6 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by chan moved from samsung to…
Served by chan moved from samsung to iphone transfer took forever but chan was ever so helpful
6 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Maureen,
Thanks for the lovely review and the fantastic support you’ve shown for chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in today to pick up my new phone
Came in today to pick up my new phone, Adam was very professional and friendly..
6 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Patricia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service
Hi,
Just went there for sim swap, iftab helped me doin g the sim swap
Iftab was very clear and explained the process
6 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Furqan,
Thanks for the lovely review and fantastic support for Iftab
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam gives a wonderful experience
Sam gives a wonderful experience. He explained all the contract details and made our renewal contract so easy
3 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Asifa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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