From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Ver más
La empresa ha respondido
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Ver más
La empresa ha respondido
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Ver más
La empresa ha respondido
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Ver más
La empresa ha respondido
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Reino Unido
Invita a los clientes a opinar
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Sahire,
Has been an absolute star my husband and I give her a 5* plus rating.

Respuesta de Vodafone UK - Hanley

Respuesta de Vodafone UK - Hanley
Adam Renault Adviser in Stoke on Trent he is very good man
Thank you so much !

Respuesta de Vodafone UK - Hanley
Adam retail advisor he’s very good man
Thank you

Respuesta de Vodafone UK - Hanley
Very good, Iftab was very thorough and went through all the options available to me. Explained well very satisfied costumer.

Respuesta de Vodafone UK - Hanley
Needed a new phone popped into the store, Bari got me a good deal on a new phone with a sim plan. Great service and welcoming.

Respuesta de Vodafone UK - Hanley
Amazing service i got from munya higly recommend.

Respuesta de Vodafone UK - Hanley
There was no wait when I went in. Ryan was very professional, easy to talk to and I got a great deal on a new phone. I wouldn't have been able to get the deal I got without going and speaking to him

Respuesta de Vodafone UK - Hanley
Served by chan upgraded phone and moved my stuff top lad

Respuesta de Vodafone UK - Hanley
Served by chan moved from google and samsung no problem, brilliant service

Respuesta de Vodafone UK - Hanley
Paul was amazing at getting us just what we needed

Respuesta de Vodafone UK - Hanley
Bari was excellent and very helpful, and got me some good deals.

Respuesta de Vodafone UK - Hanley
John was pleasant and so understandable for my needs

Respuesta de Vodafone UK - Hanley

Respuesta de Vodafone UK - Hanley
Adam did an excellent job of restoring my main browser screen. He was very helpful and very knowledgeable.
Thankyou Adam.👍

Respuesta de Vodafone UK - Hanley
John was so helpful and friendly, he was more than happy to help with what I was trying to achieve , he was pleasant and polite and nothing was to much for him, can't thank him enough

Respuesta de Vodafone UK - Hanley
My experience at the Vodafone shop was very pleasant, I was served by Jalen, he was very informative and helpful with every question that I had and nothing was too much to ask. Amazing customer service, highly recommend

Respuesta de Vodafone UK - Hanley
Jalen was fantastic to deal with. He explained all the available options clearly and made sure I understood what would work best for my needs. Friendly, knowledgeable, and genuinely helpful throughout. Great customer service and a credit to Vodafone. Highly recommended.

Respuesta de Vodafone UK - Hanley
Popped in for advice on a new phone contract as mine is due for renewal, great advice from Jalen, answered all my questions, very knowledgeable - I now have a new Vodafone contract! Highly recommend, thanks

Respuesta de Vodafone UK - Hanley
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