Vodafone UK - Metro Centre Experience Opiniones 

488
TrustScore: 5 sobre 5

5,0

54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had the pleasure of having Katie resolve my account issues today a courteous and polite lady and a definite asset to Vodafone metro centre. Well done Katie

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Metro Centre Experience

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Reino Unido

5,0

Excelente

TrustScore: 5 sobre 5

488 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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5,0

Todas las opiniones

(488)

42.916 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Courtney give me 1st class service…

Courtney give me 1st class service fantastic help to me.

28 de mayo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Metro Centre Experience

Hey James,

Thanks for the lovely review and fantastic support for Courtney.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

the young lad was fantastic really…

the young lad was fantastic really polite and friendly plus the big one saved me money on my plans and was really knowledgeable about the products really really happy with him and Vodafone 😁😁

27 de mayo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Metro Centre Experience

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5
Logotipo de Vodafone UK - Metro Centre Experience

Respuesta de Vodafone UK - Metro Centre Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing experience in store today

Amazing experience in store today, Harry was able to sort my new phone and sim plan in a few simple steps! So straight forward and very pleasant experience. 5* customer service from Harry I was in very safe hands today! Thank you.

27 de mayo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Metro Centre Experience

Hey Stacey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Neil was very helpful and pleasant

27 de mayo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Metro Centre Experience

Hey Ray,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Staff were all helpful and polite

Staff were all helpful and polite. I suffer with terrible anxiety but felt calm and relaxed no anxiety due to the atmosphere in the shop. Thank you Courtney and staff 👍

27 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Metro Centre Experience

Respuesta de Vodafone UK - Metro Centre Experience

Hey Joanna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I was seen by Harry.

I was seen by Harry in the Metro at Gateshead and he helped me with my Vodafone contract for 24 months. I got all my questions answered.

24 de mayo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Metro Centre Experience

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent Service

Efficient , friendly service that provided a much better deal than expected

22 de mayo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Metro Centre Experience

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Neil got me 50% off on my Sim only…

Neil got me 50% off on my Sim only deal. Helped me out alot. Better experience than Darlington branch.

21 de mayo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Metro Centre Experience

Hey Connor,

Thanks for the lovely review and fantastic support for Neil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Courtney was fantastic

Courtney was fantastic! She was able to sort out the problems I had with my phone quickly & smoothly , something another shop & the Vodafone phone support had failed to resolve.

19 de mayo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Metro Centre Experience

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Harry was very helpful and gave me good…

Harry was very helpful and gave me good advice regarding my daughters upgrade very quick and easy visit to Vodafone metrocentre

16 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Metro Centre Experience

Respuesta de Vodafone UK - Metro Centre Experience

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Edvard at the metro centre was…

Edvard at the metro centre was extremely helpful and friendly. He was very patient and answered all our queries. We got all the upgrades sorted. Thank you for his help.

16 de mayo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Metro Centre Experience

Hey Elaine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media TeaM

Valorada con 5 estrellas sobre 5

Harry is a superstar!

I had an amazing experience at Vodafone thanks to Harry. From the moment I walked into the store, his communication was excellent and he made everything easy to understand. He was professional, friendly, patient, and genuinely cared about helping me find the best solution.

Harry really brings the quality of the store up with his outstanding customer service and positive attitude. He went above and beyond to make sure I was happy, and it’s clear he takes pride in what he does. Customer service like this is hard to find, and Harry is a real credit to Vodafone. Highly recommend!

16 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Metro Centre Experience

Respuesta de Vodafone UK - Metro Centre Experience

Hey Emily,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Harry was amazing in store and has…

Harry was amazing in store and has solved my mamas query and upgrade out perfect the store standards and amazing store quality

16 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Metro Centre Experience

Respuesta de Vodafone UK - Metro Centre Experience

Hey Ryan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Harry was very helpful and patient

Harry was very helpful and patient. Explained everything so that I understood what I was paying for. Thank you Harry.

13 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Metro Centre Experience

Respuesta de Vodafone UK - Metro Centre Experience

Hey Jean,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We were warmly greeted with an…

We were warmly greeted with an excitement of us getting an upgrade on a IPhone 17 Pro. Service was outstanding along with a Fab deal, Thankyou Courtney

11 de mayo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Metro Centre Experience

Hey Janice,
Thanks for the lovely review and fantastic support for Agent_name.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Customer service excellent in the metro…

Customer service excellent in the metro centre by dan. He was very knowledgble and so helpful i am in my 60s and sometimes not to good at tech. I am very very happy with the customer service i received from dan thankyou

11 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Metro Centre Experience

Respuesta de Vodafone UK - Metro Centre Experience

Hey Susan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Harry from the Metro Centre branch…

Harry from the Metro Centre branch today was very helpful. Lovely and polite and got us a good deal.

9 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Metro Centre Experience

Respuesta de Vodafone UK - Metro Centre Experience

Hey Jill,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service with Harrison

Excellent service with Harrison. Money saved.

2 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Metro Centre Experience

Respuesta de Vodafone UK - Metro Centre Experience

Hey AG,

Thanks for the lovely review and fantastic support for Harrison.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Harry was really helpful in getting me…

Harry was really helpful in getting me a great new deal after I initially only went into the store to browse.

2 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Metro Centre Experience

Respuesta de Vodafone UK - Metro Centre Experience

Hey Paul,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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