Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... Ver más
La empresa ha respondido
Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... Ver más
La empresa ha respondido
I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... Ver más
La empresa ha respondido
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
La empresa ha respondido
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, Reino Unido
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Good customer service friendly and they delivered what I asked for

Respuesta de Vodafone UK - Middlesbrough
Matthew looked after me very well and polite

Respuesta de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough
Absolutely brilliant service. Matty was spot on, quick easy and simple.

Respuesta de Vodafone UK - Middlesbrough
I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.
Matthew made the whole process easy and straightforward. He helped me set up my new iPhone, answered all my questions, and also resolved some other queries I had. I really appreciated how approachable and easy to talk to he was, and I felt genuinely valued as a customer.
It was a pleasure meeting Matthew, and I would like to thank him for his excellent customer service, support and advice.
Overall, I have had a great experience with Vodafone. I have been an existing customer for several years and have always appreciated the help, advice and support available. I would happily recommend Vodafone for their airtime and devices, as well as the great deals they offer.
Thank you again to Matthew and the Vodafone team for making my experience so positive.

Respuesta de Vodafone UK - Middlesbrough
Matthew was great, very helpful, I would definitely recommend him to other customers

Respuesta de Vodafone UK - Middlesbrough
Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine.
I am extremely happy with my service today I cant praise the advisor enough.

Respuesta de Vodafone UK - Middlesbrough
Matthew was very helpful for my dad to transfer over from sky

Respuesta de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough
Really helpful advice regarding upgrading hand set.

Respuesta de Vodafone UK - Middlesbrough
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clearly and politely. I highly commend the staff.

Respuesta de Vodafone UK - Middlesbrough
Really helpful sales man. Explained everything clearly.,

Respuesta de Vodafone UK - Middlesbrough
Mathew talk us through the whole process and was very polite and friendly. Give us plenty of advise and help. Thank you

Respuesta de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough
Fantastic Experience from Matthew great at explaining everything from start to finish made me feel at ease

Respuesta de Vodafone UK - Middlesbrough
Matthew was very helpful and informative of products available to me. Saved me money on my broadband and helped us with a problem with my sim.

Respuesta de Vodafone UK - Middlesbrough
Staff member (Ewan) was very friendly, knowledgeable and helpful. Got a great deal on my wifes new phone.

Respuesta de Vodafone UK - Middlesbrough
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs

Respuesta de Vodafone UK - Middlesbrough
Brilliant service from mathew would highly recommend

Respuesta de Vodafone UK - Middlesbrough
great experience and a lot of help from Ewan

Respuesta de Vodafone UK - Middlesbrough
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