Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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Consulta las opiniones de los clientes
I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... Ver más
La empresa ha respondido
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
La empresa ha respondido
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Proveedor de Internet
- Proveedor de servicios de telecomunicaciones
- Servicio de telefonía e Internet
- Tienda de celulares
Sobre Vodafone UK - Middlesbrough
Escrito por la empresa
Información de contacto
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, Reino Unido
4,9
Excelente
383 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Mathew and luke were absolutely amazing…
Mathew and luke were absolutely amazing with helping very friendly and welcoming.
24 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey Natash,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ewan was a pure delight and very…
Ewan was a pure delight and very knowledgeable fixed every issue i had and couldnt ask for better service , a credit to your company please give this man a holiday and a raise thank you :)
23 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Process that was explained to me-…
Process that was explained to me- understanding of what I wanted.
Broke things down.
Friendly and down to earth
23 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey Jo,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Catlin was friendly
Catlin was friendly, and she explained everything vividly to my satisfaction. She was respectful and had time you us.Excellent customer service delivery
22 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey Maxy,
Thanks for the lovely review and fantastic support for Catlin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was great
Matthew was great! Great service, friendly and very knowledgeable. Will come in to use him again.
22 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey Heather,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Middlesbrough
Hey Gary,
Thanks for the lovely review and fantastic support for Jenna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Middlesbrough
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jena was very helpful and professional
Jena was very helpful and professional
19 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matthew from Middlesbrough store is…
Matthew from Middlesbrough store is fantastic helped me set up my new phone
15 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey Linda,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Middlesbrough
Hey Tracy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Libby was excellent
Libby was excellent, great service and really quick
13 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey Chelsea,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, answered all our questions. Great customer service and very pleasant manor.
12 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey BJD,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, very helpful, and tried to get best deal possible
12 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
"Hey Sally,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Hannah from Middlesbrough branch has…
Hannah from Middlesbrough branch has kindly helped and assisted me today 10.07.2026. She kindly sorted out all of my problems with Vodafone thank you.
10 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey Abdul,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great time here today and well…
I had a great time here today and well attended to bu Libby and Andy. I am so happy to be attended to by them. I will always use Vodafone and refer them to my friends and family.
9 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey Sunday,
Thanks for the lovely review and fantastic support for Libby and Andy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Mr. Mattew was very patient to all our queries and did everything quite smoothly and efficiently
6 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey Harshita,
Thanks for the lovely review and fantastic support for Mr. Mattew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was exceptional in the store…
Luke was exceptional in the store today. He was warm, friendly and polite. He was very helpful and knowledgeable and made our experience in upgrading our phones easy and smooth. It was an absolute pleasure in meeting him today and he is huge asset to the business. First class customer service throughout.
4 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey Alister,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
amazing experience really helpful and…
amazing experience really helpful and completed my return and new phone
Matthew and Luke
Thankyou so much!
4 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey Samantha,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Matthew and Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service was amazing
Customer service was amazing, I can not fault the team one bit, fletcher and liz were amazing, extremely helpful with what I was looking for
4 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey Deyanna.
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
mathew was very helpfull he updated my…
mathew was very helpfull he updated my phone and renewed my contract saving me money.i coulnt be happier with the service he gave me and he was very helpfull and informative.
4 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Middlesbrough
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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