Vodafone UK - Middlesbrough Opiniones 

383
•
TrustScore: 5 sobre 5

4,9

Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Proveedor de Internet
  3. Proveedor de servicios de telecomunicaciones
  4. Servicio de telefonía e Internet
  5. Tienda de celulares

Sobre Vodafone UK - Middlesbrough

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

383 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(383)

42.851 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Came in to renew our WiFi and phone…

Came in to renew our WiFi and phone contracts. Staff were great and managed to get us sorted with all new equipment and more for less per month! I believe the reps were called Fletch and Liz - thank you!

4 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Mark,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

It was great experience with ewan and…

It was great experience with ewan and he is humble and helpful for everyone

2 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

"Hey Ramya,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Valorada con 5 estrellas sobre 5

It was great experience with Ewan …

It was great experience with Ewan Transfered my sim to vodafone quickly

2 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hi Jon, thank you so much for your wonderful review and the amazing support you’ve shown for Faheem, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

Jenna is very friendly

Jenna is very friendly, very professional and all the staff are welcoming. Everyone always knows how to help with my phone problems :)

1 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Noelene,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ewan was fantastic in sorting out my…

Ewan was fantastic in sorting out my bill 10/10

1 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Mark,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matthew was Brilliant!

I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and my sim only plan.

Matthew was really friendly, enthusiastic and was an extremely knowledgeable, talking me through the whole process.

Thank you Matthew!

29 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ewan is an exceptional example of good…

Ewan is an exceptional example of good customer service and it was lovely to be served by him.

29 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Leah,

Thanks for the lovely review and fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came in looking for a new phone as mine…

Came in looking for a new phone as mine started slowing down, had a lovely chat with Jenna. So knowledgeable, professional and friendly! Thank you Jenna!

29 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Ruth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came to Vodafone Middlesbrough store…

Came to Vodafone Middlesbrough store for a new phone today, Ewan was fantastic! He got me the new iPhone 17 pro max, with discounts on all my other products including broadband. He is very funny and kind 😊 thanks Ewan! Except from Flies! He hates them.

27 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Nikita,

Thanks for the lovely review and fantastic support for Ewan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Matthew was very helpful dealing with…

Matthew was very helpful dealing with my enquiry and putting me on the best deal

27 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Anthony,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The best experience as always

The best experience as always! Came in to part exchange my old phone and recived the BEST service from Ewan.
Will be back to get my partner a £16 sim!
#Ally

27 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

"Hey Rebecca,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Valorada con 5 estrellas sobre 5

Ewan from Middlesbrough he is great…

Ewan from Middlesbrough he is great patience of a saint with my mam
We will be bk thank you Ewan ur a diamond 💎

26 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Tanya,

Thanks for the lovely review and fantastic support for Ewan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ewan was extremely helpful and…

Ewan was extremely helpful and talkative went through everything in detail. There was a powercut while I was there but he stayed professional and everything got fixed pretty quick.
Made my day great and left with a new phone. #Ally

26 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Craig,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Was very helpful and understanding

Was very helpful and understanding

25 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Luis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Libby was so helpful!!

Libby was fantastic. Looked After myself and my daughter when we came in to sort our our roaming. She got us both a great SIM deal for our phones and sorted out the roaming.

22 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Gemma,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Our experience with Ewan.

Me and my mam went into vodafone today for a sim upgrade and a phone upgrade, we spoke to Ewan and he was absolutely amazing, so friendly and explained everything in such detail. He showed really good and professional customer service skills. He also made us feel very welcome creating a friendly interaction.

19 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey lacy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ewan was fantastic today and very…

Ewan was fantastic today and very friendly.

Great customer service will be back to see him for future upgrades

15 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Cheryl,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

My experience today has been fantastic…

My experience today has been fantastic . Ewan who was dealing with my account was a lovely man , very informative and helped me half my current bill . I would highly recommend the store in Middlesbrough as all the staff are very friendly and helpful .

12 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Christine,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ewan took time to help me upgrade my…

Ewan took time to help me upgrade my daughters phone. He also advised I could save money on my wife's number. Very polite and vast knowledge of what I needed. A great ambassador for vodafone.

10 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Jon,

Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I was so nervous about coming in

I was so nervous about coming in. I had an X phone which has a swollen battery and a phone newly purchased an iPhone 17. Ewan as absolutely above and beyond. He was beyond and brilliant. Put me at ease in the Middlesbrough shop. Very kind and easily to understand. They set up my new phone and found me a family deal. He was amazing. Deserves a raise!

6 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Middlesbrough

Respuesta de Vodafone UK - Middlesbrough

Hey Rachel,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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