Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... Ver más
La empresa ha respondido
Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... Ver más
La empresa ha respondido
I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... Ver más
La empresa ha respondido
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
La empresa ha respondido
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, Reino Unido
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Came in to renew our WiFi and phone contracts. Staff were great and managed to get us sorted with all new equipment and more for less per month! I believe the reps were called Fletch and Liz - thank you!

Respuesta de Vodafone UK - Middlesbrough
It was great experience with ewan and he is humble and helpful for everyone

Respuesta de Vodafone UK - Middlesbrough
It was great experience with Ewan Transfered my sim to vodafone quickly

Respuesta de Vodafone UK - Middlesbrough
Jenna is very friendly, very professional and all the staff are welcoming. Everyone always knows how to help with my phone problems :)

Respuesta de Vodafone UK - Middlesbrough
Ewan was fantastic in sorting out my bill 10/10

Respuesta de Vodafone UK - Middlesbrough
I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and my sim only plan.
Matthew was really friendly, enthusiastic and was an extremely knowledgeable, talking me through the whole process.
Thank you Matthew!

Respuesta de Vodafone UK - Middlesbrough
Ewan is an exceptional example of good customer service and it was lovely to be served by him.

Respuesta de Vodafone UK - Middlesbrough
Came in looking for a new phone as mine started slowing down, had a lovely chat with Jenna. So knowledgeable, professional and friendly! Thank you Jenna!

Respuesta de Vodafone UK - Middlesbrough
Came to Vodafone Middlesbrough store for a new phone today, Ewan was fantastic! He got me the new iPhone 17 pro max, with discounts on all my other products including broadband. He is very funny and kind 😊 thanks Ewan! Except from Flies! He hates them.

Respuesta de Vodafone UK - Middlesbrough
Matthew was very helpful dealing with my enquiry and putting me on the best deal

Respuesta de Vodafone UK - Middlesbrough
The best experience as always! Came in to part exchange my old phone and recived the BEST service from Ewan.
Will be back to get my partner a £16 sim!
#Ally

Respuesta de Vodafone UK - Middlesbrough
Ewan from Middlesbrough he is great patience of a saint with my mam
We will be bk thank you Ewan ur a diamond 💎

Respuesta de Vodafone UK - Middlesbrough
Ewan was extremely helpful and talkative went through everything in detail. There was a powercut while I was there but he stayed professional and everything got fixed pretty quick.
Made my day great and left with a new phone. #Ally

Respuesta de Vodafone UK - Middlesbrough
Was very helpful and understanding

Respuesta de Vodafone UK - Middlesbrough
Libby was fantastic. Looked After myself and my daughter when we came in to sort our our roaming. She got us both a great SIM deal for our phones and sorted out the roaming.

Respuesta de Vodafone UK - Middlesbrough
Me and my mam went into vodafone today for a sim upgrade and a phone upgrade, we spoke to Ewan and he was absolutely amazing, so friendly and explained everything in such detail. He showed really good and professional customer service skills. He also made us feel very welcome creating a friendly interaction.

Respuesta de Vodafone UK - Middlesbrough
Ewan was fantastic today and very friendly.
Great customer service will be back to see him for future upgrades

Respuesta de Vodafone UK - Middlesbrough
My experience today has been fantastic . Ewan who was dealing with my account was a lovely man , very informative and helped me half my current bill . I would highly recommend the store in Middlesbrough as all the staff are very friendly and helpful .

Respuesta de Vodafone UK - Middlesbrough
Ewan took time to help me upgrade my daughters phone. He also advised I could save money on my wife's number. Very polite and vast knowledge of what I needed. A great ambassador for vodafone.

Respuesta de Vodafone UK - Middlesbrough
I was so nervous about coming in. I had an X phone which has a swollen battery and a phone newly purchased an iPhone 17. Ewan as absolutely above and beyond. He was beyond and brilliant. Put me at ease in the Middlesbrough shop. Very kind and easily to understand. They set up my new phone and found me a family deal. He was amazing. Deserves a raise!

Respuesta de Vodafone UK - Middlesbrough
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