I had an issue with my Iphone which Apple claimed was completely unresolveable. Within minutes of entering the MK store, Kian had warmly welcomed us, listened to me very kindly and calmly fixed the is... Ver más
La empresa ha respondido
Localización
Cambiar localización70 Midsummer Arcade, MK9 3BB Milton Keynes, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
Avril was excellent. I had an unsatisfactory experience with online customer service but Avril quickly got me sorted out and restored my faith in Vodafone. A real pleasure to deal with and a true asse... Ver más
La empresa ha respondido
Amazing help by Beth in MK. We have a family a family member needing specialist support with dementia. Handled with care and empathy. Vodafone should be proud of Beth.
La empresa ha respondido
Popped into store to replace my handset. Been dealing with Alex for the last few years for handset and airtime contracts, easy every time! Couldn’t recommend going into store more than doing it online... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Milton Keynes
Escrito por la empresa
Información de contacto
70 Midsummer Arcade, MK9 3BB, Milton Keynes, Reino Unido
4,8
Excelente
210 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Caitlin Cueller was a fantastic…
Caitlin Cueller was a fantastic professional. She took me through my many options and ensured I got the solution that required my purposes
20 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hey Kezie. We're happy to hear that you had a positive experience! We appreciate you mentioning the professional who helped you navigate the options to find the right solution for your needs. Thanks for your feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
If there's a better salesman and…
If there's a better salesman and representative for your company than Kai then you're very lucky.
From start to finish he's been extremely helpful and professional.
I can't recommend him high enough.
18 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
What an amazing review and lovely feedback for Kai. Thank you so much for taking the time to share this with us Michael!
Vodafone Social Media Team
Excellent service
7 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Thanks for the review Lisa.
Vodafone Social Media Team
Kai was such a helpful Tech Wizard !
Kai was such a helpful Tech Wizard !! Really easy service, very straightforward. Overall pleasant experience.
21 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hey Henry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Milton Keynes
Hey Harley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We were served Avril
We were served Avril, very friendly and kind. She listened intently and went the extra mile to really help us. She has great humour and very warm presence about her. Any concerns we had she did her best to deal with. Best service I have received in my whole life.
13 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hey Qerranso,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Avril was very professional, kind and helpful
Avril was very kind and helpful!
Thank you so much for everything!
An excellent service and very professional person!!!
Thank you!
12 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hey Tyka,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Milton Keynes
Hey Ed,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caitlin is a star!!
Incredibly helpful, knowledgable and friendly service from Caitlin Cuellar in the Milton Keynes store!
30 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hey Julie,
Thanks for the lovely review and fantastic support for Caitlin Cuellar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The most friendly and professional…
The most friendly and professional service. A credit to Vodafone.
25 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hey Richard,
It's wonderful to hear such positive feedback from you! We truly appreciate it.
Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Staff were very helpful and polite done…
Staff were very helpful and polite done a terric job
25 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Chris,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
The team in the Milton Keynes store are…
The team in the Milton Keynes store are amazing, we had 2 phones that needed to be setup and the guys did it so smoothly we could have never done it without there help
25 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hey Colin,
Thanks for the lovely review and fantastic support for Milton Keynes store.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Avril helped me get my first contract
Avril helped me get my first contract! Amazing lady and could not of been more helpful. She brightened my day with how she greeted me and made me welcome. She made sure that I had the right contract and made sure I understood everything.
5 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Joshua,
We really appreciate your wonderful review and the amazing support for Avril.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Worst Broadband provider in UK
****PLEASE PLEASE AVOID VODAFONE FOR BROADBAND SERVICE****
I moved my Home Broadband to Vodafone from SKY, biggest mistake i did.
Even 1* rating is more.
I have worst broadband experience in last 12 years
We have highest 900 Mbps Vodafone broadband at home.
Within 2 nd month of switching Vodafone, Internet outage started, it happend 3 times in 2 conseative weeks (more than 24 hrs).
Internet outage so frequent, we did not had any Internet for more than 48 hrs.
Even though my repeated request to Vodafone customer care issue was not sorted.
Yesterday Internet outage was more than 24 hrs, Vodafone customer care promised that it will get sorted out within 24 hrs and booked Cityfibre Engineer to sort it out.
I waited from morning 8-12 PM no show from Vodafone/Cityfibre Engineer, customer care person informed later that Engineer visit is rescheduled between 1PM to 5PM , again no Show.
Vodafone customer care person called around 3PM to inform that it again Engineer visit is reschedule to next day.
Horrible and Pathetic Customer care.
Since I work from home lost 2 days billing.
I immediately called other Broadband Services provider to switch.
Even though switch new service provider is expensive but I had no choice left.
I would recommend everyone who are planning to Switch to Vodafone think twice before switching.
Its worst company for Broadband and Customer service, avoid it any cost
4 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Kash,
We sincerely apologize for the challenges you've faced regarding our Broadband speed and customer service. At Vodafone, our goal is to provide exceptional support to all our customers, and it is disappointing to learn that we fell short of your expectations during your recent interaction. Your feedback is invaluable, and we will use it to improve our services and prevent similar issues in the future.
If the issue continues or gets significantly worse, please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
I was attended to by Avril
I was attended to by Avril, sales adviser at the Center Milton Keynes. Exceptional customer service, she took her time to explain in details, answering my questions and providing clearance and more information where I needed it.
Lovely lady with a great smile. Big shoutout to her.
24 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Jumoke,
Thanks for your review for Avril. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Avril was fantastic dealing with our…
Avril was fantastic dealing with our problems .she was really patient and very understanding of the situation .many thanks for everything . Will be very happy to visit Vodafone in mk again .
21 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hello Geoff,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Avril.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great temp broadband solution
I was having a nightmare with house moving dates and had cancelled my broadband too early!
I went into MK store and Kai very kindly helped me out, on 2 separate occasions with a temporary 5g router which worked like a dream. Really grateful for the quick and friendly support.
20 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Stella,
Thanks for your review and kind words. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Avril was very helpful thank you :)
15 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Katy,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Poor service in MK center
The sales woman has no intention to explain or sell the product we have requested in MK center 10:30 AM today , lethargic behaviour .
15 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Vinoth,
We're sorry to hear about this recent experience, this isn't what we want for customers. Please feel free to reach out to us with any unresolved concerns via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll get things looked into.
Thanks, Vodafone Social Media Team
Avril was a star in the Vodafone shop…
Avril was a star in the Vodafone shop in mk. Thank you. Highly recommend
15 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Mrs A,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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