I had an issue with my Iphone which Apple claimed was completely unresolveable. Within minutes of entering the MK store, Kian had warmly welcomed us, listened to me very kindly and calmly fixed the is... Ver más
La empresa ha respondido
Localización
Cambiar localización70 Midsummer Arcade, MK9 3BB Milton Keynes, GB
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Consulta las opiniones de los clientes
Avril was excellent. I had an unsatisfactory experience with online customer service but Avril quickly got me sorted out and restored my faith in Vodafone. A real pleasure to deal with and a true asse... Ver más
La empresa ha respondido
Amazing help by Beth in MK. We have a family a family member needing specialist support with dementia. Handled with care and empathy. Vodafone should be proud of Beth.
La empresa ha respondido
Popped into store to replace my handset. Been dealing with Alex for the last few years for handset and airtime contracts, easy every time! Couldn’t recommend going into store more than doing it online... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Milton Keynes
Escrito por la empresa
Información de contacto
70 Midsummer Arcade, MK9 3BB, Milton Keynes, Reino Unido
4,8
Excelente
210 opiniones
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Positive experience
I came in for a new phone. Avril was very friendly and helpful. She knew about the phones, the deals and explained everything very very clearly.she was patient with me whilst I made a decision and I left very happy
8 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Ed,
Thanks for your review for Avril. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d
All the best,
Vodafone Social Media team
I went into Vodafone Milton Keynes to…
I went into Vodafone Milton Keynes to upgrade my iPhone 13pro and Avril assisted me in doing this. Unfortunately, there was a problem with my old phone and I was unable to carry out the upgrade due to the problem. Avril managed to sort the problem for me which meant me returning the following day. Avril did a fantastic job in sorting this for me and did a great job in explaining everything.
4 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi John,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great experience
Great experience, staff were very friendly, gave me all the information I required to make an informed decession, helped me compare the offeres with my existing provider's tarrif. My experience could not be any better.
2 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Shayan,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Boldi - Great Service !
Boldi, super helpful. I wasn’t rushed. Was a toss-up between two phones and he made sure I could touch/feel both phones to see what felt right in the palm of my hand.explained everything. Happy with him/the shop.
Read the contract people tho, Vodafone add SecureNet and you have to opt-OUT. V underhanded from Vodafone.
1 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Sonny,
Thank you for your review. Just to advise, it's made very clear that you need to opt out of Secure Net after the first three months free trial if you don't want this attached to your line. You're also sent text messages at the end of each month to advise that your Secure Net trial will be ending and how to cancel this if you'd like to opt out. You're able to do this at any time via the Secure Net portal here: https://securenet.vodafone.co.uk/.
If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Caitlin at Milton Keynes Branch
We were served by Caitlin at Milton Keynes Centre branch. She has seen us twice for sim only and upgrade . She is such an asset to the vodafone branch. I stayed with vodafone just because she made it so easy for me everything. Thanks so much
23 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi. Thank you for your review for Caitlin. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex great manager
Alex great manager, sorted out all my problems and offered great advice and deals
11 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Beth in Milton Keynes is officially…
Beth in Milton Keynes is officially better than Apple at solving iPhone issues… she is a star and a credit to Vodafone… thank you
11 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Martin. Thank you for your review for Beth. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
helpful upgrade…
Really friendly and helpful on upgrade after an initial complaint.
7 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Chelsea. Thank you for your review. Minus the complaint made, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Milton Keynes
Hi Kayleigh. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Avril at the Milton Keynes branch was…
Avril at the Milton Keynes branch was extremely accommodating today. Very friendly and polite. Thank you
4 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The service is wonderful and courteous
The service is wonderful. Staff very friendly. Alex went all the way. It's affordable and good network coverage no hiccups.
2 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Rodney,
We really appreciate your positive feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
It is a good network provider
It is a good network provider, reliable and affordable. The staff is very helpful. Their coverage is great. Great service from Alex, kudos
2 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Clarah,
Thanks for the great feedback, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service sorting out my mums phone
Great service sorting out my mums phone
5 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hello, Jerry,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We just saw Sunny and he helped us…
We just saw Sunny and he helped us setup everything on our phone, truly needs a medal amazing person
4 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Reinhart,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Exceptional Service at Vodafone
Exceptional Service at Vodafone – Highly Recommend!
I recently upgraded my phone service at Vodafone, and I couldn’t be more impressed with the level of service I received. From the moment I walked in, the team was incredibly welcoming, attentive, and knowledgeable. They took the time to understand my needs, answered all my questions thoroughly, and helped me select the perfect plan and phone upgrade.
The entire process was smooth and efficient, and I felt genuinely valued as a customer. It’s clear that Vodafone’s staff are well-trained and passionate about providing excellent service. They went above and beyond to make sure I was satisfied with my choices and walked me through all the features of my new phone.
I left feeling confident and excited about my upgrade. I highly recommend Vodafone for anyone looking for great service and a seamless experience. Kudos to the amazing team for making this such a positive experience!
16 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Scott,
Thank you for taking the time to leave us a 5 star review! We're happy you had such a positive experience with us when upgrading to your new phone and thank you for the recommendation as well.
Congrats on the new phone.
Thanks,
The Vodafone Social Media Team
Disappointed
It is so bad service the signal is bad every at city centre, all my friends straggling to hear me always there is problem also the internet hung up a lot, am regret it paying all that money for bad services, I’ve got one year left I will definitely leave forever 👎🏻
15 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Ash,
Please can you check the area you are facing issues in on our Network Checker as we may have some upgrades or network issues affecting the area - https://vodafone.uk/46pRkcx.
Thanks,
The Vodafone Social Media Team
Helpful and kind
10 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Avril was very patient and helpful
Avril was very patient and knowledgeable.
A very member of staff.
9 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Had a great experience at vodafone…
Had a great experience at vodafone store. Avril guided me so well and she was so polite. Had my agreement done.
5 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hi Rehmat,
Thanks for taking the time to write such a great review! We're delighted that Avril was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing team
Just got my upgrade done in Milton keynes and as always Boldi is amazing. Excellent team always makes me happy to come to this store
30 de octubre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Milton Keynes
Hey Vilcu, It's great to see our team in Milton Keynes are always so welcoming and helpful 😊
Thanks for your lovely feedback, Vodafone Social Media Team
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