The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Ver más
La empresa ha respondido
Localización
Cambiar localización10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Ver más
La empresa ha respondido
Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Ver más
La empresa ha respondido
I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Proveedor de Internet
- Proveedor de servicios de telecomunicaciones
- Servicio de telefonía e Internet
- Tienda de celulares
Sobre Vodafone UK - Newcastle Eldon Square
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Reino Unido
4,7
Excelente
195 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Friendly informative service from Reece…
Friendly informative service from Reece + secured a great deal!
1 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Nicky,
Thank you for your review for Reece. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Friendly and very helpful service from…
Friendly and very helpful service from Reece in Newcastle
21 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Graham,,
Thanks for letting us know what an amazing job Reece did at getting everything sorted for you at our Newcastle Store!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant experience buying a new phone…
Brilliant experience buying a new phone and sim with Reece in the eldon square store. 5* service
15 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Thank you!
We went into the Eldon square branch for a phone upgrade and also enquired about broadband.
We left with both.
Jen was extremely friendly and very very helpful.
We couldn't thank her enough.
We actually really enjoyed the experience.
I personally was dreading it and Jen made it easy and fun.
Thank you so much Jen.
8 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Steph. Thank you for your review for Jen. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in for upgrade wasn’t due one…
Came in for upgrade wasn’t due one however Reduced my plan by a fortune ! Very quick and knowledgeable so very happy
7 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Jill,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Eldon Square Vodaphone
Gemma in Eldon Square Vodaphone was incredibly lovely and very helpful in upgrading our phones and explaining new deals to us.
1 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Kathryn,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Gemma
Gemma was brilliant. I'm not that good with technology and she was so helpful. She guided me with what I need to do whilst on my cruise regarding charges and data. Much appreciated.
14 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Kimberley,
These are lovely kind words of feedback for Gemma. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
My experience in the Vodafone shop was…
My experience in the Vodafone shop was very good, good customer service, friendly staff and very fast
8 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Carl,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience at Vodafone in Eldon…
Great experience at Vodafone in Eldon Square, Reece was really informative and helpful
5 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Phil,
We’re glad to hear you found the best options for you when visiting the store. Thanks for your review for Reece.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Been very helpful and saved me money
Been very helpful and saved me money
5 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service! Came to Newcastle from London in a visit. Had to upgrade my phone and those for my 2 daughters. Dan made the process so easy and was extremely helpful. I would recommend this store to everyone.
7 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Chrissy. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Jason. Thank you for your review for Gemma. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
In store to renew contract
In store to renew contract. Gemma served us…. Very helpful, explained clearly and very friendly though professional. Happy with our new contract.
She also gave us information re broadband which we have now changed from BT to Vodafone 😀
Thank you
2 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Kim,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam is amazing!
Sam was extremely helpful in the Vodafone shop to help me get my phone back online & find a sim deal! She went above & beyond to help me and get the most from my Vodafone experience <3
11 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hello, Brittany,
It's great to hear about the positive experience which you received in store from Sam, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service Alex
Excellent customer service Alex
11 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hello, Juliette,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Perfect service by Dan!
Perfect service by Dan!! He was just off the break and was so prompt in coming to us! Quick to find out about our needs and recommended accordingly. The other telco service nearby (the green / yellow one) should really learn fr Vodafone on what customer service really is! Well done and thank you so much!
5 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Josephine,
Thanks for taking the time to write such a brilliant review! It's great to see that Dan left such positive impression 😄 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gemma was a great help!
Gemma was a great help!
Managed to sort my issue out very easily, something which wasnt while on the phone.
29 de octubre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Ciaran,
Thank you for taking the time to leave us a 5 star review! We're glad Gemma has solved the issue for you very easily.
Thanks,
The Vodafone Social Media Team
Vodafone, Newcastle excellent service.
I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles.
We dealt with a young lady called Sam, she was patient, thorough and extremely helpful.
She wrote everything down for us, dates, accounts, amounts, DDs etc, a year of confusion sorted.
27 de octubre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hello, Andrew,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Sam.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Madeleine. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.