Vodafone UK - Newcastle Eldon Square Opiniones 

195
•
TrustScore: 4.5 sobre 5

4,7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

195 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(195)

42.962 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service sam.

7 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Michael,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very good service received from Steph.

7 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Larry.

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The process to upgrade was very smooth…

The process to upgrade was very smooth and easy. Steph took us through the options and made us feel very welcome first thing in a Saturday morning.

7 de septiembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey ,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gemma at the Newcastle store has been…

Gemma at the Newcastle store has been so understanding and patient. She is knowledgeable and super efficient. Would well recommend Vidafone after her service.

13 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Shiela. Thank you for your review for Gemma. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gemma has been hugely helpful in…

Gemma has been hugely helpful in sorting out my dad’s phone and reducing my broadband bill.

9 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Reese was extremely helpful

8 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Julia,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gemma was very helpful in sorting our…

Gemma was very helpful in sorting our new contracts out and some issues with my old phone

19 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Mark. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good service thanks

Good service thanks

9 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Christine,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

8 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Pauline,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

5* service as always

Ellie was fast, reliable and gave a professional service.
Explained all the offers available and gave us an amazing deal

4 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Lisa. Thank you for your review for Ellie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ellie resolved all our issues in store

Ellie resolved all our issues in store. Very professional and very friendly.

4 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Gary!

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing service

Received amazing customer service from Sam at the Eldon Square shop. We had issues with our broadband aswell as wanting to look at new phones & we could not have asked for better service. Sam was very friendly but professional & deserves more than a well done after dealing with us for over 90mins!! 👏🏻⭐️

13 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Karen,

It's great to hear about your recent experience, and great feedback for Sam. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Megan was working under pressure but…

Megan was working under pressure but still managed to be polite and courteous. A happy customer.

3 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Peter,

We love to hear this! Thanks for taking the time to share what a great service Megan provided.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I’ve had the most amazing experience…

I’ve had the most amazing experience today in the Vodafone store at Eldon Square. The advisors in this store are great and walked the extra mile for me. I had an issue with two of my business phones and it was all resolved in a timely and professional manner. I can really recommend this store to anyone who has questions about their contract, technical issues or just need a new phone.

29 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Mark,

Thank you for taking the time to leave us a review. It's great to hear about your recent experience and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very friendly and professional service

Very friendly and professional service. Staff extremely knowledgeable, and gave useful tips

4 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Rick,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, found the broadband that was right for us.
Updated phone contact simply.
Friendly.

23 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gemma is truly fantastic

Gemma is truly fantastic.
Got me a fantastic deal. I now have 3 contracts with you.
She's a major asset to your store.
Well done !!! And thanks 😊

1 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey there,

Thanks for the lovely review and fantastic support for Gemma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful and professional

12 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Vicky,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Steph

Steph ,
Was excellent and 5 star

10 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Malcolm,

Thank you for your review! We're delighted to hear that you had an excellent experience with Steph.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Steph was very friendly and helpful

29 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Jack,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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