The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Ver más
La empresa ha respondido
Localización
Cambiar localización224-226 High Street, BR6 0LS Orpington, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... Ver más
La empresa ha respondido
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Ver más
La empresa ha respondido
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Orpington
Escrito por la empresa
Información de contacto
224-226 High Street, BR6 0LS, Orpington, Reino Unido
5,0
Excelente
299 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Edward
Edward helped me sort out a new device and sim plan. I came in as my currently device has a fault and I needed a bigger phone with a larger screen. He explained everything and got things through quickly, without me feeling rushed
2 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hey Deborah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jayden was excellent,patient and clear…
Jayden was excellent,patient and clear in explaining everything
1 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hey Charles,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Henry was absolutely amazing!
Henry was absolutely amazing!
I went into the store because I had lost my phone and I came out with a great broadband deal.
Henry was extremely patient and listened to my needs. I have a new SIM card now and hopefully much faster broadband!
The store was spotless and had a very calming environment.
26 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Helpful service
I was served by Jayden, who gave me a nice sim upgrade. Very friendly and welcoming. Edward was also very helpful , assisting Jayden in any way possible.
23 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hey Kathy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Henry was so accommodating and so…
Henry was so accommodating and so transparent on the business we went here. I highly recommend this store.
21 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hey Cedi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent , simple advice
Helpful efficient service from Jayden
17 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Edward
Edward was super helpful. He didn’t have to help me as I am with a different network. Thank you
15 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Henry was very helpful
14 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ethan very helpful. Gave great service helping me save money on my broadband and mobile
Ethan brilliant
13 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Edward
Edward was very helpful in getting me a new device and setting it up with a new email. Thank you
12 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
I poped in today with a top up issue
I poped in today with a top up issue. Edward was so helpful sorted my issue straight away. Great service
11 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
I had issues with my contract that I…
I had issues with my contract that I had attempted to resolve with Vodafone by phone but didn’t get anywhere.
I visited the Vodafone store in Orpington and was helped by Edward who was fantastic. He was patient, efficient but most impressively he wanted me to leave the store with all my issues thoroughly dealt with.
If all Vodafone employees were like Edward life would be so much easier.
Thanks.
8 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hi. We're happy to hear that our store visit was so helpful and that you had a positive experience. We appreciate you taking the time to leave us this great feedback and for highlighting the service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward was great
I was seen by Edward, he helped me out with a problem I had. He sorted it out efficiently. Big thank you to him.
8 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us regarding the efficient resolution. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward provided the best customer…
Edward provided the best customer service I’ve ever experienced in a Vodafone store (or any retail store!).
I’ve called Vodafone for help several times and have visited other stores to resolve a problem but it usually feels like an impossible task to get an answer, but my experience today with Edward was simply amazing. If it wasn’t for Edward, I would have stopped using all Vodafone products and services. Thank you!
8 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hi. We're happy to hear that you had such a positive experience in our store. We appreciate you taking the time to share your feedback and are so glad that you received amazing support. It's great to know the service you received made such a difference. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Orpington
Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ed was really helpful
Ed was really helpful, got phone sirted and broadband check. Really happy with service.
8 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hi. We're so happy to hear that you received such great support with your phone and broadband! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward was very professional and understood my requirements. Edward discussed the all of the options available to me so that I could make an informed decision.
5 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I found Jayden a very helpful young man…
I found Jayden a very helpful young man very pleased with he’s helping me and would definitely come back again
3 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hi. We're happy to hear that you had a positive experience and that our team member was helpful. We appreciate you taking the time to share your feedback, and we look forward to seeing you again. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jayden and Henry
Jayden and Henry helped me with a minor phone issue with ease, making my experience memorable
3 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hi. We're happy to hear that our team members resolved your phone issue so easily and made your experience memorable. We appreciate the feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
served by Ethan from the Orpington…
served by Ethan from the Orpington Branch, he was extremely helpful, gave me all the information I needed, I found him to be very patient
1 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hi. We're happy to hear that you found our Orpington Branch helpful. We appreciate your positive feedback regarding the patience and information provided during your visit. Thank you! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.