Grant was so knowledgeable, friendly and easy to talk to. Took my clueless, menopausal bumbling in his stride. Very happy with my new deal. Definitely recommend.
La empresa ha respondido
Localización
Cambiar localización4 Union Street, SA1 3EE Swansea, GB
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Consulta las opiniones de los clientes
I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would rec... Ver más
La empresa ha respondido
Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Ver más
La empresa ha respondido
Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Swansea
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
4 Union Street, SA1 3EE, Swansea, Reino Unido
4,9
Excelente
257 opiniones
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Swansea store - see Katie if you can!
Came in to store and saw Katie in the Swansea store. Fabulous service. Excellent customer service, helpful and really friendly. Found us an amazing deal! Cannot recommend highly enough ☺️
6 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hey Victoria,
Thanks for taking the time to share this great review with us!
If you ever need our assistance, we're here to help! Please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Jakub has been incredibly helpful
Jakub has been incredibly helpful. As a complete technophobe, I have been so impressed with his patience and understanding. Jakub has helped me rectify a problem on my phone, demonstrating expert knowledge and problem solving This combined with his courteous manner , has made me feel most comfortable asking for help Jakub is a real credit to your company (Vodafone). Thank you Jakub.
3 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi there Sally,
Thank you for taking the time to share this great review about your experience with Jakub. It's amazing to hear that they went above and beyond to provide a fantastic service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent customer service by Kayleigh…
Excellent customer service by Kayleigh swansea Vodafone store, Kayleigh is so patient understanding and proffesional, an absolute gem and a credit to her proffesion, please recognise kayleighs hard work, also Anthony manager runs this store to absolute perfection, so proffesional, massive thanks to Keileigh and store manager Anthony for amazing service .Gary and Carol.
22 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Gary. WOW! Thank you for your glowing review for Kayleigh. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service!
I visited Vodafone Swansea to research a new phone. Josh listened exactly to what I needed to get out of my phone for work I had no hesitation in purchasing it there and then. There was no pressure of a sale at all just a genuine desire to help in a friendly yet professional manner. After sales service was excellent and Josh was extremely helpful in answering all my questions regarding the new phone. All photos, videos and contacts were transferred across with ease and I had complete peace of mind. All staff were on hand and ready to help and Josh went over and above expectations. Many thanks!
18 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Sarah,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
maddy at the swansea store was…
maddy at the swansea store was incredibly friendly and helpful really professional and good at her job. it's so nice to recieve such good customer service.
18 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Jessica, thank you for your review Maddy. It's always good to read such complimentary feedback.
Thanks again, The Vodafone Social Media Team
Ethan was very patient and very helpful…
Ethan was very patient and very helpful but credit assessment team were not as efficient as perhaps they should be
15 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Christopher. Thank you for your review for Ethan. Minus your concerns regarding our Credit Assessment team, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was exceptionally helpful this…
Katie was exceptionally helpful this afternoon.She was very professional as she guided me through the process of changing phones. Katie was also prepared to stay well after her finishing time to ensure my new phone was up and running. Thank you
13 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Kerry,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Respuesta de Vodafone UK - Swansea
Hi Clare. Thank you for your review for Ethan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maddie was amazing thank you for your…
Maddie was amazing thank you for your help
17 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Leah,
Thank you for your review and feedback for Maddie. This is great to hear.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Glad to be back with Vodafone
Aside from the excellent phone service, the staff are wonderful! Josh was both knowledgeable and helpful. Wonderful service and would highly recommend
10 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Jonny,
Thanks so much for taking the time to share your feedback with us. We're delighted you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent customer service
Was served by Katie who did a brilliant job helping with a difficult question. Thanks Katie - will recommend Vodafone to all friends and family.
9 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hey there Ian,
Thank you for your review. We're so glad to hear you had such a great experience with Katie.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Katie was super helpful
Katie was super helpful, very patient with us and we came away from the shop very happy with the service she provided.
9 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
This is great to see TC. It's always good to read such complimentary feedback.
Thanks, The Vodafone Social Media Team
I felt welcome
I felt welcome, got good advice and resolved any issue I had. I have now upgraded my contract thanks to all the efficient customer service.
6 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Desmond,
Thanks for your 5-star review and feedback for our store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Kayleigh Williams and Jacob K were…
Kayleigh Williams and Jacob K were extremely helpful and lovely. Best deals thanks xx x x xx x x x
2 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hey Jo,
Thanks for letting us know what an amazing job both Kayleigh and Jacob did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Josh gave me great service
Josh gave me great service. Explained everything very clearly and was extremely helpful.
18 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi John,
We're so happy that Josh provided such great customer service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Upgrade day
Took a long time at store today due to system errors but the sales advisor was so appologetic, it was eventful but we had a laugh. Thanks Kayleigh you were a star
16 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hey,
I'm sorry to hear your journey was a bumpy start, but I'm glad Kayleigh shone during your visit.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ethan has been so helpful and we are…
Ethan has been so helpful and we are delighted with the outcome. Thank you so much. He is a credit to your organization.
14 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Fiona,
Thank you for your review and feedback. It's great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Having being served by Katie & Kayleigh whose help was fantastic and very professional …
Having being served by Katie & Kayleigh their
5 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Gary,
It's great to hear your feedback for Katie and Kayleigh. Thanks for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Katie was great and helped a lot
4 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Denys,
Thanks for taking the time to leave us a review, and share this great feedback for Katie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Katie was great help
4 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Rich,
Thank you for your review and feedback for Katie, this is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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