I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would rec... Ver más
La empresa ha respondido
Localización
Cambiar localización4 Union Street, SA1 3EE Swansea, GB
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Consulta las opiniones de los clientes
Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Ver más
La empresa ha respondido
Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Ver más
La empresa ha respondido
Louis & the rest of the staff were really helpful in the shop, brilliant prices, will definitely use Vodafone again
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Swansea
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
4 Union Street, SA1 3EE, Swansea, Reino Unido
4,9
Excelente
255 opiniones
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Excellent customer service when…
Excellent customer service when upgrading this morning
28 de septiembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service. Really nice helpfully young man thank you very .much Josh
23 de septiembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi George,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely costumer service !
20 de septiembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Chloe,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Josh was very kind and helpful he needs…
Josh was very kind and helpful he needs a pay raise
14 de septiembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Nia,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, Josh was really helpful very clear explanation of Tariffs phone models, etc
9 de septiembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Jason. Thank you for your review for Josh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent help in plain English
Excellent help in plain English from Maddie. She had everything at her fingertips and was extremely patient , helpful and knowledgeable. She gave us all the available options and didn’t try to sell something we didn’t want or need. Made renewing a contract and upgrading a phone a straightforward and easy process.
26 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Joanne,
Thank you for reviewing your recent experience, we appreciate your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Exceptional service
Katie provided exceptional service and help. Extremely knowledgeable and patient and sorted out my contract with ease.
18 de agosto de 2024
Opinión espontánea
Great experience
Great experience, Katie was lovely and friendly and entertained the kids too!!
14 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Daisy! Thank you for your review. It's lovely to hear you had just a good experience with us. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Katie was absolutely brilliant nothing…
Katie was absolutely brilliant nothing too much trouble
29 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Paul,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Katie.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Great experience at Vodafone Swansea
Great experience at Vodafone Swansea. Josh was extremely helpful and nice throughout the whole consultation:)
26 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Julia. Thank you for your review for Josh. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, excellent staff. Very happy. Thank you very much. Katie in the Swansea branch was very helpful and saved me significant money. Very friendly and lovely lady. Highly recommended.
5 de julio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Lucy,
It's lovely to see you had such a positive experience with Katie. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Respuesta de Vodafone UK - Swansea
Hi Colin, Thanks for your fab feedback for Bianca 😊
All the best, The Vodafone Social Media Team
Swansea store very helpful in upgrading…
Swansea store very helpful in upgrading phone and data plan.
16 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Chris,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great job 👍
They processed my order eventhough their were some issues with it, he stuck with it until he resolved the issue. He allowed me to charge my phone, whilst Iwas waiting. He was very polite, with a good sense of humour 😀 all the staff in the Swansea store were polite and helpful anytime you go there
12 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Miriam,
Thanks for your review for They and our Swansea store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great Customer Support
Went into the shop and Dan and Jacob were a massive help in sorting out my queries. Thanks both!
12 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Oliver,
Thanks for taking your time to leave this review for Dan and Jacob.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Ethan was Extremely informative and…
Ethan was Extremely informative and therefore I was very happy to buy my Samsung galaxy s24+
6 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Karen,
Thank you for taking the time to review and sharing this feedback for Ethan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing!
Jakub was amazing. Sorted out an upgrade for my son. Really informative and helpful and great customer service. He is a real asset to Vodafone. He also managed to save me a bit of money which is great 👍
20 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Lee,
Thank you for taking the time to review. It's great to hear about your recent experience and feedback for Jakub.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing help
Amazing help, support and guidance by Maddie. Extremely informative.
11 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Thanks for your fab feedback Kathryn. It's good to see Maddie was so helpful today.
All the best, The Vodafone Social Media Team
Excellent service from Josh today in…
Excellent service from Josh today in Swansea, an extremely helpful and pleasant employee .Thank you
7 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hi Mary,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Swansea store - see Katie if you can!
Came in to store and saw Katie in the Swansea store. Fabulous service. Excellent customer service, helpful and really friendly. Found us an amazing deal! Cannot recommend highly enough ☺️
6 de mayo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Swansea
Hey Victoria,
Thanks for taking the time to share this great review with us!
If you ever need our assistance, we're here to help! Please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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