Vodafone UK - Swansea Opiniones 

255
TrustScore: 5 sobre 5

4,9

4 Union Street, SA1 3EE Swansea, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would rec... Ver más

Valorada con 5 estrellas sobre 5

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Louis & the rest of the staff were really helpful in the shop, brilliant prices, will definitely use Vodafone again

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Ver más

La empresa ha respondido


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  • 4 Union Street, SA1 3EE, Swansea, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

255 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(255)

40.694 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thank You Katie in Swansea for helping…

Thank You Katie in Swansea for helping my son with his first watch and phone! Excellent service

7 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Swansea

Hey Mia,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Maddie was really helpful and made…

Maddie was really helpful and made everything straight forward and easy for me to understand. She’s found me a better plan while helping me with my original query and shown me deals I can benefit from. So lovely, very grateful!

7 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Swansea

Hey Jemima,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Katie

Katie
Very helpful making it an easy experince for me. Lovely lady xx

4 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Swansea

Hey Jane,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great Job Ethan

Went in to the store with a phone issue, Ethan Lin was extremely helpful and help me find a great deal, thanks

27 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Swansea

Hey Onyinye,

Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Katie was so welcoming as soon as we…

Katie was so welcoming as soon as we walked into the store. She was very helpful and knowledgeable, absolutely fantastic!

31 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Swansea

Hey Rachel,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rowan was very knowledgeable and…

Rowan was very knowledgeable and helpful i would highly recommend visiting for help with purchasing mobile or broadband

17 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Swansea

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Katie was brilliant

Katie was brilliant

6 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Swansea

Hey siss,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Katie was exceptional

Katie was exceptional, so professional and helped so much .

5 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Swansea

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Katie in the Swansea store was a…

Katie in the Swansea store was a massive help and help led me to save a lot of money on our monthly bill!

3 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Swansea

Hey Katharine,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Katie was superbly well informed and…

Katie was superbly well informed and able to provide a high standard of professional skills knowledge and understanding of our needs and requirements.She really sorted out our

3 de enero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Swansea

Hey Alison,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Helpful Worker

Ethan L was very helpful and gave me a great deal

27 de diciembre de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Swansea

Hey Nnaemeka,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Katie was fantastic

Katie was fantastic, great customer service and advice, Thank you!

30 de diciembre de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Swansea

Hey Daniel,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Samsung upgrade by Maddie.

I was served by Maddie who made the process of finding the replacement Samsung phone for my old quick and easy, explaining the differences between the versions of the model I wanted. Maddie also found me the best deal for what I needed. Excellent service.

15 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Swansea

Respuesta de Vodafone UK - Swansea

Hey Ian,

Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I had Katie’s help me today and what a…

I had Katie’s help me today and what a pleasant time I had with her so quick and give me the best deal I wanted to upgrade today. Excellent service with her

16 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Swansea

Respuesta de Vodafone UK - Swansea

Hey Nicola,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Katie was amazing and made sure we got…

Katie was amazing and made sure we got everything we needed she went above and beyond for me.

13 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Swansea

Respuesta de Vodafone UK - Swansea

Hey leah,
 
Thanks for the lovely review and fantastic support for Katie.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Incredibly helpful and friendly.

9 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Swansea

Respuesta de Vodafone UK - Swansea

Hi Lesley,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great staff

Picked up my new phone on Wednesday from the Vodafone shop in Swansea. I'm not very good with technology but was very impressed with Ewan that served me. Very polite, patient with my questions and so helpful.

Thank you Ewan.

3 de diciembre de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Swansea

Hey Sandra,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ewan was a great help very polite can’t…

Ewan was a great help very polite can’t thank him enough

2 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Swansea

Respuesta de Vodafone UK - Swansea

Hey Andrew,

Thanks for the lovely review and fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Top service from rowan

Top service from rowan, lovely gentleman.

28 de noviembre de 2025
Opinión espontánea
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Respuesta de Vodafone UK - Swansea

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing such lovely service with the…

Amazing such lovely service with the great staff at the store Ethan was so helpful and everything was done professionally

22 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Swansea

Respuesta de Vodafone UK - Swansea

Hey Hazal,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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