Vodafone UK - Tonbridge Opiniones 

274
TrustScore: 5 sobre 5

4,9

52 High street, TN9 1EH Tonbridge, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excelle... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 52 High street, TN9 1EH, Tonbridge, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

274 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(274)

42.866 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Jordan was really helpful when it came…

Met Jordan who was really helpful and helped tranfer data from my wifes phone to her new one.

12 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Barry,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise was incredibly informative

Louise was incredibly informative, helpful and friendly. We were upgrading two phones and the whole transaction was seamless. Thanks Louise for excellent customer service.

5 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Susan,

Thanks for the lovely review and fantastic support for Louise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tonbridge branch

I came into the Tonbridge branch to upgrade my phone, and Louise served me. She was extremely helpful, kind and explained everything in great detail. She spent time trying to find the contract that would work the best for me. I had a great experience and would recommend that anyone go to her if they need assistance! Thank you! ☺️

5 de febrero de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Tonbridge

Hey Grace,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was really helpful

Jordan was really helpful. Quick, easy transaction and even transferred my data for me!

30 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey John,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise was very helpful

Louise was very helpful, excellent service.

24 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Steve,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Phoebe and Louise in Vodafone tonbridge

Phoebe and Louise in Vodafone Tonbridge made my experience so straight forward and easy when purchasing my new phone. I will definitely be asking for them both next time I come back to this store. Excellent customer service!!

24 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Melis,

Thanks for the lovely review and fantastic support for Phoebe and Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Jordan

23 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Sarra



This is fantastic to hear! We really appreciate the
feedback.​


If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2​



Thanks again, ​

Vodafone Social Media Team​

Valorada con 5 estrellas sobre 5

Louise helped me upgrade my phone and…

Louise helped me upgrade my phone and set the new one up for me. She was very knowledgeable and patient. Couldn't recommend enough

22 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Jean,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came in and saw Jordan

Came in and saw Jordan. He upgraded my phone sim and saved me money. He also went the extra mile and helped me cancel a sim that I was no longer using while I was in-store. I really love he went the extra mile, there isn't enough of that these days. Really recommend

21 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was very helpful

Jordan was very helpful, very patient. Excellent service

14 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey James,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Phoebe helped me transfer my data to my…

Phoebe helped me transfer my data to my new phone. Thank you

14 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Shirley,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thank you Louise ☺️

Would like to thank Louise for her time and patience yesterday. She kindly explained everything I needed to know about various phones I was interested in. She then took the time to help me out with revising my Broadband costs. Can't wait to receive my new phone

3 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was a great help!

Jordan was a great help!

One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payment options as well as options with Vodaphone's sister company, Talk Mobile. He noted all the information for us, giving us a written breakdown of costs for various plans.

In all, we got the impression that he, and the rest of the staff in the shop, couldn't do enough for you!

2 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Harry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was great help

Jordan was great help. Really appreciate your hard work

31 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was great help when switching me…

Jordan was great help when switching me over

29 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Jacki,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise at the tonbridge branch was…

Louise at the tonbridge branch was fantastic so helpful and went out of her way to find us the best deal for my daughters birthday

20 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Kirsty,
 
Thanks for the lovely review and fantastic support for Louise.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Louise

Excellent service from Louise - explaining options and making the transition to my new phone painless.

14 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Gloria,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

If you want exceptional service at…Vodafone Tonbridge

If you want exceptional service at Tonbridge Vodafone, Jordan is the guy to see. Super knowledgeable, so helpful, very friendly, polite and very professional. Young man is a great asset to the business.

11 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Sally,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan provided a great service

Jordan provided a great service. He’s very friendly and knowledgeable and was able to offer us some alternative options to resolve our data challenge. Thank you Jordan.

13 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Phoebe was great

Phoebe was great! Very knowledgeable and helpful. Took the time to explain everything to us. Thank you Phoebe!

12 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Emiliya,

Thanks for the lovely review and fantastic support for Phoebe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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