Vodafone UK - Tonbridge Opiniones 

274
TrustScore: 5 sobre 5

4,9

52 High street, TN9 1EH Tonbridge, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excelle... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 52 High street, TN9 1EH, Tonbridge, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

274 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(274)

42.546 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service by louise

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great service, I will now always opt for in store interactions with vodafone

19 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise

Louise was so so lovely to talk to! very knowledgable and professional, helpful with questions and overall made the process of upgrading very smooth and easy!! thank you so much

16 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey,

Thanks for letting us know what an amazing job Louise did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Able to talk to someone in person

Able to talk to someone in person. Offered meaningful and helpful advice and saved me money. And was really really helpful friendly person.. thankyou Jordan

16 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was very helpful and managed to…

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Voda phone shop. Jordan recommended that I switch to voda phone as I always got charged an extortionate amount when going to Turkey. I am very happy with my contract. He has been amazing.

12 de mayo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Tonbridge

Hey Denise,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was extremely helpful

Jordan was extremely helpful, great attitude and was able to seal the deal flawlessly

2 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Joshua,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan always gives excellent service…

Jordan always gives excellent service and very friendly. Always try to save me money with the best contracts. Been with voda phone for years.. many thanks

1 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Valerie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Exceptional customer service

Exceptional and outstanding customer service from Jordan and Dan at Tonbridge branch yesterday. Nothing was too much trouble and they applied their knowledge and expertise to answer our questions. My husband bought a new phone which was recommended by Dan after ascertaining usage and what my husband wants from a smart phone.
We watched them apply their knowledge and the same courtesy to other customers. We were particularly impressed with their kind approach to elderly customers, some of whom were struggling with the technology.we thoroughly recommend these employees.

28 de abril de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Tonbridge

Hey Claridge,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise was amazing helpful and very…

Louise was amazing helpful and very good customer service and she understood everything we want to know and explained very well so glad to have a member of staff that is smiling and happy all time

25 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Clare,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent Service!

We were lucky to visit at a quiet time. I needed to get a new phone and Jordan couldn’t have been more helpful, he sorted out what I needed and did all the transfer too.

15 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was charming and intellegent

Jordan was charming and intellegent. Intellegent and service was impeccable
Thanks Jordan

13 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Oosie,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan waz abdolutely brilliant with mr…

Jordan waz abdolutely brilliant with mr tiday, fantastic knowledge, great customer serbice highly recommend the tonbridge team

8 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Jim,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise was great had a really good chat…

Louise was great had a really good chat and she's such a lovely girl

19 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Louise —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise helped me set up a new contract…

Louise helped me set up a new contract and was very helpful and knowledgeable. She was very patient and explained everything clearly

23 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise was really helpful with my phone…

Louise was really helpful with my phone and contract. Thanks Louise x

27 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Shirley,

Thanks for the lovely review and fantastic support for Louise.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service

Amazing and incredibly helpful, Jordan was very informative, brilliant service

25 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Rebecca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was super helpful to my elderly…

Jordan was super helpful to my elderly grandma. Very kind and accommodating. Thank you so much Jordan!!!

5 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Lauren,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Had a great experience with Jordan

Had a great experience with Jordan - very efficient and made sure we got what we needed

2 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Russ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise was very friendly and helped me…

Louise was very friendly and helped me find the best value deals.

28 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey there,

Thanks for the lovely review and fantastic support for Louise.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was highly efficient and helpful…

Jordan was highly efficient and helpful with my replacement of my S23. I know him from the change of my sim and he was the reason I came back, tried and tested. I like Vodaphone and Jordan has been an excellent ambassador. Thank you to both.

16 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Adrian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jorden was excellent sorted me phone…

Jorden was excellent sorted me phone out, would recommend

16 de febrero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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