Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Ver más
La empresa ha respondido
Localización
Cambiar localización52 High street, TN9 1EH Tonbridge, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Ver más
La empresa ha respondido
I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excelle... Ver más
La empresa ha respondido
I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Tonbridge
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
52 High street, TN9 1EH, Tonbridge, Reino Unido
4,9
Excelente
274 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Vodafone UK - Tonbridge
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Diogo was really helpful in solving my…
Diogo was really helpful in solving my problem - great staff all round in Vodafone Tonbridge
30 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
Hi. We're happy to hear that you received such helpful support. It's great to know our Tonbridge team could resolve your issue. Thanks for your positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Diogo
Diogo, was very helpful to a non tech guy thank you sorted me new phone . Happy customer thank you
30 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
Hi. We're happy to hear that you had a positive experience! It's great to know the support provided was helpful and you are pleased with your new phone. Thank you! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Diogo very helpful
Diogo, was brilliant very helpful and cooperative thanks .
30 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
Hi. We're happy to hear that you had such a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Diogo
Diogo, was so helpful in helping me with my broadband. Thanks to him I will be saving money.
30 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
Hi. We're so happy to hear that you received such great support with your broadband! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
Very friendly, professional, and efficient service from Louise as i upgraded rom my lold phone. And the staff also upgraded my broadband service andxadjusted another phones costs.
18 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
Hi. We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you had a positive experience with the services we offer. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Tonbridge
Hi. We appreciate you taking the time to share your positive experience. We're so glad that you found our team member to be helpful and polite! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful advice from Louise.
25 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
Hi. We're glad to hear that the advice was helpful. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan was great
Jordan was great. Very helpful and explained everything really clearly.
21 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Louise Tonbridge
Louise was so friendly and helpful when I came in to get an upgrade. She helped transfer everything over and showed a great deal of patience. I have been a Vodafone customer for over 29 years and would not change thank you again
18 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I visited Vodafone store Tonbridge…
I visited Vodafone store Tonbridge today and saw Jordan. Who was extremely professional, helpful and informative. Excellent service. 10 stars. I have been with Vodafone for many years and it continues to be a reliable, trustworthy network.
18 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. Explained my options clearly. I have now changed my plan.
17 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
Hi Sue. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Jordan was very accomplished in his time with us . He was very attentive and informative. Nothing was to much trouble and also explained everything in detail. I would highly recommend him and everything was explained in detail.Highly recommended.
16 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
Hi Michael. Thank you for your review for Jordan. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Very efficient employee. Very helpful - Jordan. Made it a great experience. Well done.
16 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
Hi Lesley. Thank you for your review for Jordan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10 service. Thanks Jordan
Had a great experience with Jordan. Helped update my broad band and helped fixed an issue I was having with my phone. 10/10 service. Tonbridge is definitely my go to store with any issues I have.
16 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Jordan was such a great help
Jordan was such a great help. His patience and explanation of products available was phenomenal. Thanks Jordan 😍
15 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Loise our staff member gave us first…
Loise our staff member gave us first class service ,as we arenot very tech savvy she was very patient and charming and explained everything in simple terms for us ,,would recommend her to anyone who uses the store in tonbridge.30
30 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
Hey Bryan,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing job
Diogo done an amazing job sorting my phone and explain how to use it. Thank you very much.
29 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
Hey Freddy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful
Jordan was really helpful and explained everything we needed in details and with patience.
16 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Diogo
Diogo, all good help me with me my phone and sorted all the problems
27 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Tonbridge
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.