Vodafone UK - Tonbridge Opiniones 

274
TrustScore: 5 sobre 5

4,9

52 High street, TN9 1EH Tonbridge, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jordan was a great help! One of our phones became faulty over the Xmas / New Year period and he helped us to make an informed decision about an upgrade. He walked us through various monthly payme... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jordan was very helpful and managed to instantly detect a problem in settings. I had been talking to a customer service advisor from 3 network who wasn’t able to help and said for me to go into the Vo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a new iPhone yesterday and it was a really smooth hassle free service . Jordan was excellent and really friendly and helpful . 5 star service and also helped me half my payment plan . Excelle... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was served by Louise from the Tonbridge store. She was so efficient and friendly. She got me a great deal, was knowledgeable, friendly and professional throughout the whole interaction. Great servic... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 52 High street, TN9 1EH, Tonbridge, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

274 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(274)

42.866 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Jordan was a great help getting me…

Jordan was a great help getting me started at Vodafone. Made the process as painless as possible, top guy!

27 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hi Nigel,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jordan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise was excellent

Louise was excellent, sorted all our new phone contracts with ease, so grateful that Vodafone still has the shop on the high street where you can talk face to face.

20 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Amanda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went in for an upgrade and met Jordan…

Went in for an upgrade and met Jordan who got me a great phone and for a really good price! Thank you Jordan

25 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Mike,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I would give a 4 star to vodafone as a…

I would give a 4 star to vodafone as a company the extra star is for Jordan who attended us today. Sorted out to the best deal to get the journey started with vodafone for my partner. He was informative,swift and helpful. Employees like Jordan keep me loyal customer to vodafone.

24 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Ashfaq,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Friendly professional service at Tonbridge store

Diogo helped me set up a new contract when my previous phone stopped working - including spending time to get the issue fixed with my current phone which meant I could benefit from the trade-in deal. All in all a friendly, professional and efficient service!

3 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

It's amazing to hear that you had a positive experience! We appreciate to hear the effort to resolve the phone issue and help you benefit from the trade-in deal. Thank you for your feedback on the friendly, professional, and efficient support you received.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise was great

Louise was lovely, friendly, personable and helpful.

2 de septiembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Today I came in to sort my issues with…

Today I came in to sort my issues with my phone and I met a great woman, Louise! She did a great job at sorting my problems and also help me save some many. I will recommend her to my family and friends. And I look forward to see her again!

30 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise was great

Louise was great! She offered excellent service, great deals and made me save lots of money! The time with hear was enjoyable, felt more like a chat between friends when you do not realise when the time flies. She is great at her job and I will recommend her to my close ones. I looking forward to see her again soon and anytime I have any issues in terms of Vodafone!

30 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordan was a great help

Jordan was a great help, great asset to the company. Thank you Jordan!

29 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Peter,

Thanks for the lovely review and fantastic support for Jordan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

louise at tonbridge store was extremely…

louise at tonbridge store was extremely helpful and knowledgeable and explained everything with ease very pleased with the customer service I received

28 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Paul,

Thanks for the lovely review and fantastic support for louise.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Diogo,

Diogo,
Was very helpful in every way
Took time to explain , happy and cheerful
Spoke extremely clear
Thanks for all your help.

25 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Diogo was extremely helpful and we…

Diogo was extremely helpful and we ended up getting two phones

21 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Andrew,

Thanks for the lovely review and fantastic support for Diogo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Really helpful and efficient service

Really helpful and efficient service. Thank you Diogo

14 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Julia,

Thanks for the lovely review and fantastic support for Diogo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jordon was a great help with our…

Jordon was a great help with our upgrades on my daughter and my phone along with upgrading our internet too. Really knowledgeable and a very personable and professional young man.

4 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey,

Thanks for the lovely review and fantastic support for Jordon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Jordan

Great service from Jordan

4 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Elizabeth,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very knowledgeable

Very knowledgeable, and helped with the transfer of the broadband

4 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Dave,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent

Excellent, thank you Louise

22 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Elaine,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I was served by Louise who was very…

I was served by Louise who was very patient and helpful. She made each step easy to understand especially as I was switching from another provider and explained the process along the way, great asset to the company.

17 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Callum,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Louise was very friendly and helpful

Louise was very friendly and helpful. She is extremely knowledgeable and made everything easy to understand and explained each step of the process.

17 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Francesca,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Diogo and Jordan,

Diogo and Jordan,
Very helpful and patient: went the extra mile assisting with access and procedure of an online form.

17 de julio de 2025
Opinión espontánea
Logotipo de Vodafone UK - Tonbridge

Respuesta de Vodafone UK - Tonbridge

Hey Lorraine,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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