I decided tô commit tô the home Wi-Fi because Victoria manager helped me first with my issue on my phone that before no one could help me with. Só i bought sim card and Wi-Fi today. Very nice and Pro... Ver más
La empresa ha respondido
43 High Street, BS23 1HD Weston Supermare, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I decided tô commit tô the home Wi-Fi because Victoria manager helped me first with my issue on my phone that before no one could help me with. Só i bought sim card and Wi-Fi today. Very nice and Pro... Ver más
La empresa ha respondido
Needed some information about making phone calls to USA on my plan. I’m not at all technically minded and Ethan explained everything clearly and without being patronising! He also cut my bills in half... Ver más
La empresa ha respondido
Excellent service, very professional. Patient with us, as we had many questions with our upgrade. Helped with several technical issues due to lack of know how. Thank you the guys at Weston Super Mare.... Ver más
La empresa ha respondido
I have been a customer of Vodafone for about 15 years, I have always received excellent first class service by whoever serves me. They are now like friends more than like salesman. I have never been... Ver más
La empresa ha respondido
Escrito por la empresa
43 High Street, BS23 1HD, Weston Supermare, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ethan was very friendly & helpful & sorted out all the problems &,set my mind at rest. Very happy

Respuesta de Vodafone UK - Weston super Mare
Ethan in Vodafone had the Utmost patience with us, and was exceptionally helpful.A very pleasant experience. Thank you.

Respuesta de Vodafone UK - Weston super Mare
Super friendly and patient with my elderly father and issue solved!

Respuesta de Vodafone UK - Weston super Mare
Came into Vodafone to get my phone sorted and Jake was very helpful and excellent service and managed to get it all sorted for me very quick as well. Very very happy with service provided. Definitely recommend.

Respuesta de Vodafone UK - Weston super Mare
Ethan was outstanding today. With a few taps of the buttons he saved my day . I had been without a phone for two days and Ethan fixed my problem in minutes. Thank you Ethan you are a star

Respuesta de Vodafone UK - Weston super Mare
Came in with an issue with my Vodafone app, spoke to Ethan and he was a massive help got me into the app. And got me a great deal on a new SIM card as well to move over from Sky

Respuesta de Vodafone UK - Weston super Mare
Efficient and knowledgeable service from Ethan.

Respuesta de Vodafone UK - Weston super Mare
I visited the Weston-super-Mare store recently and was helped by Ethan, and I just wanted to share how positive the experience was.
From the moment I arrived, he was warm, friendly and easy to talk to. We ended up having a genuine conversation about our children and how quickly they seem to outpace us on iPads, which made the whole experience feel really relaxed and human rather than transactional.
Ethan took the time to explain everything clearly without using sales jargon or making me feel rushed. What stood out the most was that he didn’t come across as pushy at all. He made it clear that he didn’t want to sway my decision, which actually made me feel more confident and supported in choosing what was right for me.
I left feeling really comfortable with my choices and genuinely grateful for the way I was treated. It’s rare to have that kind of experience in a phone shop, and it made a big difference.
Thank you, Ethan.

Respuesta de Vodafone UK - Weston super Mare
Ethan,was very accomplished, professional member of staff great customer service.Many thanks Nick.

Respuesta de Vodafone UK - Weston super Mare
Excellent service beyond what we were expecting by jake & ethan at weston s mare shop

Respuesta de Vodafone UK - Weston super Mare
AVOID! Terrible customer service. Staff just couldn't be bothered to help and flatly refused to assist with a problem on my phone that I have with Vodafone

Respuesta de Vodafone UK - Weston super Mare
Quick service on a click and collect

Respuesta de Vodafone UK - Weston super Mare
Very good service, friendly and approachable.

Respuesta de Vodafone UK - Weston super Mare
I have been with Vodaphone mobile dongle since March. Most of the time my download speed is awful, approx 4 mbps and mostly below 10 mbps. It is a waste of time trying to video call so I use my phone which is 5g with ee. I have been told I have too many devices connected (20) even though they say you can connect up to 32. I have been told to remove the sim card and battery then reboot to improve the speed. To be fare it does work for a couple of days. I pay £32 per month for a service that clearly does not live up to the description. There is no problem with my money it is £32 every month it's a shame the same can't be said for the reliability of the download speed. I am glad I only signed up for 1 year. To be fair the guys in the shop are very pleasant but the end service is awful.

Respuesta de Vodafone UK - Weston super Mare
Ethan was knowledgeable and professional and very good at providing insight on advantageous solutions. So much that I came to store to upgrade my phone and then switched over to Vodafone broadband as well! Excellent

Respuesta de Vodafone UK - Weston super Mare
The guy's here are always very helpful tried Curry's and O2 which we have accounts and were really unhelpful, but Vodafone are a different league as always, now both me and my wife are with Vodafone keep up the good work.

Respuesta de Vodafone UK - Weston super Mare
Ethan was polite and straight to the point. Made today’s buying experience smooth and fast. Top scores from me today! Over and out.

Respuesta de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare
Just to want to say big thank you to weston- super - mare team Valentinas, Roam, Jake for their time in dealing with my request... Although what I want is not easy to get , all three of them were on my case trying to find the best possible outcome. Thank you very much for your professionalism and compassion.

Respuesta de Vodafone UK - Weston super Mare
Valentinos was very helpful and fixed my issue quickly

Respuesta de Vodafone UK - Weston super Mare
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.