Vodafone UK - Weston super Mare Opiniones 

85
TrustScore: 4.5 sobre 5

4,7

43 High Street, BS23 1HD Weston Supermare, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I decided tô commit tô the home Wi-Fi because Victoria manager helped me first with my issue on my phone that before no one could help me with. Só i bought sim card and Wi-Fi today. Very nice and Pro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Needed some information about making phone calls to USA on my plan. I’m not at all technically minded and Ethan explained everything clearly and without being patronising! He also cut my bills in half... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service, very professional. Patient with us, as we had many questions with our upgrade. Helped with several technical issues due to lack of know how. Thank you the guys at Weston Super Mare.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been a customer of Vodafone for about 15 years, I have always received excellent first class service by whoever serves me. They are now like friends more than like salesman. I have never been... Ver más

La empresa ha respondido


Información sobre la empresa


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  • 43 High Street, BS23 1HD, Weston Supermare, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

85 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(85)

40.419 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Had an issue with my new iPhone 16 and…

Had an issue with my new iPhone 16 and Valentinas took so much time to fix the problems - nothing was too much trouble - excellent service - thanks very much!

25 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hi Deborah,

Thanks for your review for Valentinas. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Jaiden was very polite and helpful and…

Jaiden was very polite and helpful and sorted renewing my sim card in a very efficient manner...

24 de octubre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hi Paul. Thank you for your review for Jaiden. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Change of plan

Very easy, honest, helpful young man made it so easy and explained everything. Great service

17 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hey Andy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very pleasurable experience

Very pleasurable experience; a knowledgeable Jaiden indeed 🤪

25 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hi Marion,

Thanks for taking the time to review and sharing this feedback for Jaiden.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jaiden

Jaiden
What a helpful and pleasant young man. I Had an issue with WhatsApp and he really didn’t need to help me but his kindness sorted it out for me.
Excellent service, Well done.

18 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hey,

Thanks for letting us know what an amazing job Jaiden did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

I have bad Internet connection

I have the worst Internet connection ever ! Awful service for 45 per month.
Every April I got higher bill so not recommend this Company.
I need to use somebody's Hotspot to use Internet!!
In two months I am leaving to SMARTY. it's cheap and good service.

13 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hi Meg,

If you're facing trouble, please message us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll get things looked into.

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful. Val was great!

1 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hi Andrew. Thank you for your review for Val. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

Went into the Vodafone shop this morning and asked for help with some queries I had. Jake dealt with my problems very quickly, he has a very good manner, and has patience for us oldies, he was exactly the same when I bought my last phone. Recommend Jake, and the staff for their help.

29 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hi there Sue,

We're delighted you had such a great experience in store with Jake! Thank you for your review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I have been a customer of Vodafone for…

I have been a customer of Vodafone for about 15 years, I have always received excellent first class service by whoever serves me. They are now like friends more than like salesman. I have never been pressured into getting anything no I don’t want. I hope you will continue to employ the same kind of people to run your business.

Thank you very much

27 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hi Julia,

Thank you for your review. It's always great to hear positive feedback. If need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jaiden … Weston-super mare

Jaiden …. He’s amazing…. A star, please give him a pay rise! He deserves it ….. always helpful, knowledgeable and obliging…. Go Jaiden you are super

27 de junio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hi Darren,

Thank you for your support and feedback. Enjoy the rest of your day!

Thanks again, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service from Jake, Weston super Mare store. Provided on outline of contracts specific to my individual needs plus other services if interest.

23 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hi Rachael11,

This is a great review for Jake. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Hoped for a face to face upgrade..I was…

Hoped for a face to face upgrade..I was not disappointed..Great service at the Weston super mare shop..Chloe was very knowledgeable and helpful..Thank you

18 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hi Andy, I'm glad to see Chloe offered such a great service today! Thanks, The Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Ethan was very attentive and…

Ethan was very attentive and informative and felt he got me the best deal for my needs

24 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hi Michelle,

Thank you for your review. It’s great to hear of your positive experience with Ethan. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jason was very helpful and attentive to…

Jason was very helpful and attentive to all my questions and needs pertaining to my new phone and contract I would definately recommend to firends and family

21 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hi Josh,

This is such a great review for Jason and lovely to hear that you'll recommend us. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Visited Vodafone today

Visited Vodafone today, seen Jake and Victoria, very helpful, wonderful service

5 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Had a problem with my Google account

Had a problem with my Google account, Victoria managed to restore password and create new account for my business

4 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hi James,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jake was extremely helpful and…

Jake was extremely helpful and explained things very well,was really impressed with him .

2 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hey Ann,

Thanks for letting us know what an amazing job Jake did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, can't fault it

2 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hey Paul,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Apple Watch resolution

I came into store to sort out the really bad experience I had online when trying to order an Apple Watch.

Jason appreciated I was very short on time, due to being at work and worked swiftly and calmly to resolve my issues and we managed to get my order processed.

Super happy in the end and got it all sorted with the help from the colleague in store. Thanks Jason

12 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hi Jay,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service very helpful advice

9 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Weston super Mare

Respuesta de Vodafone UK - Weston super Mare

Hi Ruth,

Thanks for your kind words and taking your time to share the experience

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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