Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... Ver más
La empresa ha respondido
Localización
Cambiar localización18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Racheal, Sam and Nathan, each were superstars today. Racheal especially was very knowledgeable and provided lots of helpful advice. No stone was left unturned during my mid-device plan upgrade with tr... Ver más
La empresa ha respondido
Rachael was amazing. Going through all the best options for broadband for my busy household! Explained everything fully to help me make a clear decision. After doing a spot check on my account, Rach... Ver más
La empresa ha respondido
Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Wythenshawe
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, Reino Unido
4,9
Excelente
197 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing service
Amazing service, friendly, answered all my questions and talked me threw everything. John was very knowlagable.
12 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Hi Lisa,
We appreciate your positive feedback for John. If you ever need further help, don't hesitate to pop our team a message on:
If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
John was bery helpfull
10 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Hi Salma,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
POPPED ONTO VODAFONE TODAY HELPED BY…
POPPED ONTO VODAFONE TODAY HELPED BY RACHEL IN THE WYTHENSHAWE MANCHESTER STORE. FAB, PATIENCE SERVICE
CLEAN AND ORGANISED STORE, NICE MUSIC PLAYING.
10 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great customer service and staff
4 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Hi Richard,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Rachel was amazing!!
Rachel was amazing!!! Nothing was too much trouble. Highly recommend. Thank you so much for all your help and support
1 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Wythenshawe
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Jake is endlessly patient
Jake is endlessly patient, matured in dealing with customers, especially those handicapped technically. I was infinitely enthused by his efficiency, thoroughness and smiling facial expressions even when put under pressure. He never gives until he gets you going.
I came for a minor adjustment on my old phone but his sense of service and customers attention compelled me to buy a new phone and sim contract. I will forever be with Vodaphone because of this guy, Jake. He deserves an assignment to higher position, especially in dealing with public customers.
Dr Joseph Sunny
13 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Hi Joseph,
Thanks for sharing your fabulous feedback for Jake. It's great to see he left such a positive impression. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
John and Jack have been helpful with my…
John and Jack have been helpful with my issues I had and they resolved them very quickly.
If you have any problems these are the guys you need to see 100% recommend and 10/10 customer service
11 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Hi Josh. Thank you for your review for both John and Jack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, very friendly and very helpful. Thank you Rach, you are amazing as always
7 de febrero de 2025
Opinión espontánea
Very effective.
Very happy to give me not only advice on broadband but helped me pick new I phone.Jake was very knowledgable and effective.
1 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Hi Mimi,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Staff very helpful and knowledgeable…
Staff very helpful and knowledgeable and friendly
29 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Thanks for the five star review, Dave! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very knowledgeable
Very knowledgeable, helpfull and fast.
Great service!
29 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Hi Alexandru,
Thanks for taking your time to leave this review for us. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very Good overall experience
Good overall experience, very nice cool guy Matthew assisted me very pleasantly, the other two ladies including Racheal were nice too. I would definitely recommend Vodafone Wythenshaw they cool, chill and professional.
17 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Hi Michael,
Thank you for your review. It’s great to hear of your positive experience with Matthew. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Jen from the Wythenshawe branch
Jen from the Wythenshawe branch, had absolutely outstanding customer support skills, she guided me and my husband to upgrade after many years of reluctance!
20 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Hi Iola
What amazing feedback for Jen! We appreciate you letting us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jake was very helpful
Jake was very helpful, explained everything to me and went through all plans best fitted to myself. Thank you very much!
16 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Hi Laigan,
Thank you for your review. It’s great to hear of your positive experience with Jake. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Best sales person great very helpful…
Best sales person great very helpful highly helpful
16 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Hi Chelsea,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
The staff are so helpful and friendly
The staff are so helpful and friendly
11 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Hi John,
This is a great review for our store. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great as always
Great as always! Today I've collected my new phone! Rachel was amazing, very friendly and helpful. She always makes the place shine!
10 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Hello, Gergana,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Wythenshawe
Hi Pamela,
This is lovely feedback. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful
Rachel was very helpful and answered all my questions and was fine to double check things and go through things a few times ch
11 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Wythenshawe
Hello, Alan,
It's great to hear about the positive experience which you had with Rachel. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.