Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with m... Ver más
La empresa ha respondido
Localización
Cambiar localización29/30 Parliament Street, YO1 8RS York, GB
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Consulta las opiniones de los clientes
Hannah from Vodafone in your was wonderful. She was respectful knowledgeable and human. She gave me the time and space to make decisions. She didn’t assume knowledge. She was a breath of fresh air! Th... Ver más
La empresa ha respondido
Jay - York store. Superb customer services went above and beyond to rectify my problem with data. 10/10 thank you so much Jay!
La empresa ha respondido
Jay at the York store was helpful and friendly. He gathered information to help me decide what to do and quickly resolved a problem with my phone. I had been considering switching providers but afte... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - York
Escrito por la empresa
Información de contacto
29/30 Parliament Street, YO1 8RS, York, Reino Unido
4,5
Excelente
418 opiniones
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Hannah was the best sales person I have…
Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with my son who has Learning Disabilities & Autism. She was kind, patient & considerate. This made our experience this morning 10/10. Thank you
1 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey R Hanney,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hannah was so helpful with the process…
Hannah was so helpful with the process of upgrading and switching phones. Nothing was a problem. Highly recommended service from Hannah in the York branch
30 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Elaine,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’d like to commend Hannah in the York…
I’d like to commend Hannah in the York store for her professionalism and customer service and care this morning. She listened, investigated, took time to explain the various options and steps, was courteous, personable and good humoured. I came away with what I was looking for and more - a much better deal all round . Thank you, Hannah (and Vodafone)!
28 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Visited the York branch on 23/07/2026
Visited the York branch on 23/07/2026. Caitlin was great in showing us various phone upgrades with detailed specifications and upcoming handsets etc. Extremely helpful and a joy to talk to. Visited the York branch on 23/07/2026. Caitlin was great in showing us various phone upgrades with detailed specifications and upcoming handsets etc. Extremely helpful and a joy to talk to. Thank you.
23 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Paul,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ellie at Vodafone York really helped…
Ellie at Vodafone York really helped and assisted me when my old phone had totally died while on holiday in York. She was so calm and reassuring, without being overly optimistic, and I walked out the shop later feeling so relieved - and I had a new phone and a great new deal. I am so so grateful to Ellie.
18 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Sally,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nicki is brilliant
Nicki is brilliant, very patient and lovely. Has helped my parents several times and is so kind and friendly. They now specifically come from Suffolk to see her In York when they visit me because she is incredibly understanding and good with them. Truly a gem.
23 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Hopley,
Thanks for the lovely review and fantastic support for Nicki.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Knowledgeable, friendly staff
Caitlin was reassuringly competent and very patient with my old, slow phone. I would definitely recommend York Vodafone
19 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Lukas,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hannah @ Vodafone York
We were served by Hannah today. - she was excellent, professional, knowledgeable and personable. Gold star service. Thank you Hannah :)
18 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Glynis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service
Hannah was very knowledgeable, friendly and helpful.
16 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Richard,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Please do not pick this Wi-Fi this The worst Wi-Fi broadband is…
Please do not pick this Wi-Fi this is because it starts lagging after a while and sometimes the Wi-Fi turns off completely for no reason
This Wi-Fi broadband is the worst and please don’t try and waste your money on it
17 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Joshua,
We're sorry to hear that you've had a disappointing experience with our broadband service. We understand how frustrating it can be when your connection becomes slow or drops out unexpectedly, especially when you rely on it for everyday use. This is certainly not the experience we want our customers to have. We appreciate you taking the time to share your feedback.
If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone York
We were helped by a very nice young man called Jay on our recent visit to Vodafone in York.
16 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Top notch service in Vodafone York…
What a great experience in Vodafone York today.
Ellie and Faith were terrific, displaying both expertise and good humour.
Although Faith was training, we did not feel as though we were delayed at all.
They are both a credit to your company!!
15 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Jacqui,
Thanks for the lovely review and fantastic support for Ellie and Faith. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A big thank you to Nikki and Faith (on…
A big thank you to Nikki and Faith (on her 2nd day) for helping me with an upgrade plan . Very helpful and very clear.
7 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Richard,
Thanks for the lovely review and fantastic support for Nikki and Faith.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay was extremely helpful with getting…
Jay was extremely helpful with getting me my upgrade and managed to help me make changes I’ve wanted doing for years! Fantastic service
11 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Lewis,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sally (Friday 10/07/26)
Sally (Friday 10/07/26): Calm, friendly, knowledgable, knew when to ask for help from her manager, very patient, found solutions and fixed things - superb service
Mr Stanton
10 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Jamie,
Thanks for the lovely review and fantastic support for Sally.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hannah was terrific
Hannah was terrific. Very bright but also kind and empathetic too. She helped me with several mobile and broadband queries, giving clear pragmatic advice. Thanks Hannah
5 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Lizzy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Luke at the York Store was very helpful…
Luke at the York Store was very helpful and would highly recommend. Thank you Luke.
5 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hi Amy, thank you so much for your wonderful review and the amazing support you’ve shown for Mark, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Jay is fantastic great service
3 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Curtis,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thandra Faith wonderful 😊💯💯
Thandra Faith wonderful 😊💯💯
Worked hard to rectify my issue at Vodafone Voxi. Very happy to recommend 😁😊
3 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Renu,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin is very helpful
Caitlin is very helpful, enthusiastic, friendly and found us the right plan. As a customer I am fully satisfied and wish to come back and see her again, amazing! Give her a pay rise
3 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - York
Hey Johnathan,
Thanks for the lovely review and fantastic support for Caitlin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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