I came in in a fluster on a Friday evening 45 mins before closing, after my phone had given up on reading its SIM card and i had a big journey ahead. The staff were very patient with me and took care... Ver más
Localización
Cambiar localización29/30 Parliament Street, YO1 8RS York, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with m... Ver más
La empresa ha respondido
Hannah from Vodafone in your was wonderful. She was respectful knowledgeable and human. She gave me the time and space to make decisions. She didn’t assume knowledge. She was a breath of fresh air! Th... Ver más
La empresa ha respondido
Jay at the York store was helpful and friendly. He gathered information to help me decide what to do and quickly resolved a problem with my phone. I had been considering switching providers but afte... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - York
Escrito por la empresa
Información de contacto
29/30 Parliament Street, YO1 8RS, York, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Thandra Faith wonderful 😊💯💯
Thandra Faith wonderful 😊💯💯
Worked hard to rectify my issue at Vodafone Voxi. Very happy to recommend 😁😊

Respuesta de Vodafone UK - York
Caitlin is very helpful
Caitlin is very helpful, enthusiastic, friendly and found us the right plan. As a customer I am fully satisfied and wish to come back and see her again, amazing! Give her a pay rise

Respuesta de Vodafone UK - York

Respuesta de Vodafone UK - York
Sally was lovely and very helpful 😊

Respuesta de Vodafone UK - York
He spent loads of time sorting out my…
He spent loads of time sorting out my equipment problems - then went through some sales options with me that was useful

Respuesta de Vodafone UK - York
Tailored support
Sally was very helpful and provided a tailored support to my request for a new sim card. I left the store quite pleased and satisfied with my sim card option.

Respuesta de Vodafone UK - York
Hannah in the York branch is awesome
Hannah in the York branch is awesome. I am a middle aged, menopausal, clueless woman who doesn’t know her gigabytes from her chicken bites. Hannah has all of the patience needed for such a difficult customer and a terrific sense of humour too! So glad I chose VODAPHONE to lead me into my next tech Era!!!

Respuesta de Vodafone UK - York
Hannah was patient and listened
Hannah was patient and listened to me - I have a speech disorder called Aphasia. She searched for the best deals for my wife and me. Because I use Vodafone broadband, there was a discount which was nice to know about! Hannah was very pleasant and had a good sense of humour. She was all I wanted in a sales person.

Respuesta de Vodafone UK - York
Very very helpfull
Really patient and helpful.
Nothing too much trouble
Thankyou hannah

Respuesta de Vodafone UK - York
I want to shout out a big thank you to…
I want to shout out a big thank you to Caitlin in Vodafone, Parliament Street York. I popped in today with a problem with my Android. Even tho I'm not with Vodafone but another provider, Caitlin very kindly offered to help, was very knowledgeable and solved my problem within minutes. She did Vodafone proud and is an asset to your Company. Thanks again Caitlin. X

Respuesta de Vodafone UK - York
Served by Sally
Served by Sally, lovely service and very kind lady.

Respuesta de Vodafone UK - York
Hannah made broadband a pleasure
Hannah looked after me I was needing a new broadband set up in a house I rent out and when we looked into it I had other houses coming up for renewal very soon so she did everything at the same time , it was so easy and she was very helpful and made a job I dread a pleasure

Respuesta de Vodafone UK - York
Caitlin was very professional and…
Caitlin was very professional and handled our SIM card situation brilliantly. Her and Gina also gave us a wonderful recommendation for a dinner spot that was remarkable. We enjoyed our experience with them.

Respuesta de Vodafone UK - York
Easy and Friendly
Jay was great! Very friendly and made the new phone buying experience very easy and comfortable. Lots of great deals as well so I would definitely recommend.

Respuesta de Vodafone UK - York
Jay - really helpful and friendly
Jay was really helpful and helped us to get a good deal that I was struggling to get online.
Really happy with the service and very friendly.
Explained everything well.

Respuesta de Vodafone UK - York

Respuesta de Vodafone UK - York
Vodafone helpful staff
I went in to Vodafone York and was overwhelmed with how helpful Ellie, Caitlin,Luke and Jay were we had a problem with our eSIM and they went out of there way to help us. Would highly recommend.

Respuesta de Vodafone UK - York
Jay at Vodaphone York
Jay at Vodaphone York, provided excellent customer service from entering the store to leaving. He thoroughly explained what I needed to know in a polite, professional and friendly manner. He’s a credit to the company.
Mr K Liddle

Respuesta de Vodafone UK - York

Respuesta de Vodafone UK - York
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







