Vodafone UK - York Opiniones 

419
TrustScore: 4.5 sobre 5

4,5

29/30 Parliament Street, YO1 8RS York, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I came in in a fluster on a Friday evening 45 mins before closing, after my phone had given up on reading its SIM card and i had a big journey ahead. The staff were very patient with me and took care... Ver más

Valorada con 5 estrellas sobre 5

Hannah was the best sales person I have ever met in Vodafone ( I have been with VF for 20 years … & not always been complimentary). However, Hannah put all that right. She was extremely amazing with m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hannah from Vodafone in your was wonderful. She was respectful knowledgeable and human. She gave me the time and space to make decisions. She didn’t assume knowledge. She was a breath of fresh air! Th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jay at the York store was helpful and friendly. He gathered information to help me decide what to do and quickly resolved a problem with my phone. I had been considering switching providers but afte... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - York

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 29/30 Parliament Street, YO1 8RS, York, Reino Unido

4,5

Excelente

TrustScore: 4.5 sobre 5

419 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,5

Todas las opiniones

(419)

42.916 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Thandra Faith wonderful 😊💯💯

Thandra Faith wonderful 😊💯💯
Worked hard to rectify my issue at Vodafone Voxi. Very happy to recommend 😁😊

3 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey Renu,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Caitlin is very helpful

Caitlin is very helpful, enthusiastic, friendly and found us the right plan. As a customer I am fully satisfied and wish to come back and see her again, amazing! Give her a pay rise

3 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey Johnathan,

Thanks for the lovely review and fantastic support for Caitlin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Great, friendly and informative service from Jay

3 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

New phone

Jay was very helpful

3 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey Helen,

Thanks for the lovely review and fantastic support for Jay. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sally was lovely and very helpful 😊

22 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

He spent loads of time sorting out my…

He spent loads of time sorting out my equipment problems - then went through some sales options with me that was useful

22 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey Craig,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tailored support

Sally was very helpful and provided a tailored support to my request for a new sim card. I left the store quite pleased and satisfied with my sim card option.

15 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Hannah in the York branch is awesome

Hannah in the York branch is awesome. I am a middle aged, menopausal, clueless woman who doesn’t know her gigabytes from her chicken bites. Hannah has all of the patience needed for such a difficult customer and a terrific sense of humour too! So glad I chose VODAPHONE to lead me into my next tech Era!!!

17 de junio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - York

Hi Rachael, thank you so much for your wonderful review and the amazing support you’ve shown for Maddie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

Hannah was patient and listened

Hannah was patient and listened to me - I have a speech disorder called Aphasia. She searched for the best deals for my wife and me. Because I use Vodafone broadband, there was a discount which was nice to know about! Hannah was very pleasant and had a good sense of humour. She was all I wanted in a sales person.

24 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very very helpfull

Really patient and helpful.
Nothing too much trouble
Thankyou hannah

17 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey Jill,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I want to shout out a big thank you to…

I want to shout out a big thank you to Caitlin in Vodafone, Parliament Street York. I popped in today with a problem with my Android. Even tho I'm not with Vodafone but another provider, Caitlin very kindly offered to help, was very knowledgeable and solved my problem within minutes. She did Vodafone proud and is an asset to your Company. Thanks again Caitlin. X

13 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Served by Sally

Served by Sally, lovely service and very kind lady.

2 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey Derek,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Hannah made broadband a pleasure

Hannah looked after me I was needing a new broadband set up in a house I rent out and when we looked into it I had other houses coming up for renewal very soon so she did everything at the same time , it was so easy and she was very helpful and made a job I dread a pleasure

1 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey Keith,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Caitlin was very professional and…

Caitlin was very professional and handled our SIM card situation brilliantly. Her and Gina also gave us a wonderful recommendation for a dinner spot that was remarkable. We enjoyed our experience with them.

29 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey Steve,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Easy and Friendly

Jay was great! Very friendly and made the new phone buying experience very easy and comfortable. Lots of great deals as well so I would definitely recommend.

30 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey Natisha,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jay - really helpful and friendly

Jay was really helpful and helped us to get a good deal that I was struggling to get online.
Really happy with the service and very friendly.
Explained everything well.

29 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Great service. Knows what he is doing. 👍😃

25 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vodafone helpful staff

I went in to Vodafone York and was overwhelmed with how helpful Ellie, Caitlin,Luke and Jay were we had a problem with our eSIM and they went out of there way to help us. Would highly recommend.

24 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jay at Vodaphone York

Jay at Vodaphone York, provided excellent customer service from entering the store to leaving. He thoroughly explained what I needed to know in a polite, professional and friendly manner. He’s a credit to the company.

Mr K Liddle

23 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Hannah was brilliant

Hannah was brilliant - patient and helpful!

21 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - York

Respuesta de Vodafone UK - York

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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