Warren Reed - Designer Opiniones 

110
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Received a sample although I had to pay for it, and when chasing the order was informed it wasn’t right so had to be redone, although it turned out it wasn’t my order so some confusion at your end. Ve... Ver más

Valorada con 1 estrellas sobre 5

We ordered our kitchen backsplash on 15/05/26 we were told on 22/05/26 there was a delay on the order, and again on the 10/06/26. On 12/06/26 we were told it was damaged in transit and a replacement w... Ver más

Valorada con 3 estrellas sobre 5

We have eventually received our penguin, glass splashback. After two months of carriers damaging two splashbacks. I emailed Greg earlier this week.He promised to resolve the issue by supplying ano... Ver más

Valorada con 5 estrellas sobre 5

I ordered a sink splashback which unfortunately was lost by the courier.(I live in the Highlands!) I emailed Greg who was brilliant & replied straightaway. He sent another one which arrived on time &... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Artista

Escrito por la empresa

Online shop for recreations of Warren Reeds designs across various homeware products.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

110 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(110)

44 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic products

Fantastic products, just as described, great quality, value for money and great service.

20 de septiembre de 2024
Opinión espontánea
Logotipo de Warren Reed - Designer

Respuesta de Warren Reed - Designer

We appreciate your review!
Your feedback means a lot to us—thank you!

Valorada con 5 estrellas sobre 5

What a great find!

Excellent service and fantastic product. The Vizsla tote bag is brilliant

30 de julio de 2024
Logotipo de Warren Reed - Designer

Respuesta de Warren Reed - Designer

We appreciate your review!
Your feedback means a lot to us—thank you!

Valorada con 1 estrellas sobre 5

Be very carful if you don’t want their…

Be very carful if you don’t want their product, they do not give you money back and return faulty goods! They sent me a damaged and faulty suitcase, after I tried return, the smallest case and then claimed it was scratched and damaged on receiving it. I took it out of the box and immediately put it back in as it was so tiny! I then had issues being able to return due to the link not working. Be very careful of this company it is a complete rip off and I would never recommend!!!! Dishonest and untrustworthy!

28 de mayo de 2024
Opinión espontánea
Logotipo de Warren Reed - Designer

Respuesta de Warren Reed - Designer

Thank you for the review. I will just outline the situation.

All of our cases are brand new and Printed on Demand to order. So it wouldnt not be possible that you received a "damaged and faulty" suitcase.

This case was delivered on Thursday 15th May, after the weekend the client requested a return on Monday 20th May. This was arranged and collected Thursday 23rd May without trouble. At no point was it instructed that there was an issue with any link or that the suitcase was delivered "damaged and faulty".

The case was received in our production on Friday 24th, and unfortunately had been used and the front badly scratched.
The front had something sticky on it.
The item was packaged with two pieces of additional card that we do not use for packaging.
The wheels appear used.
The dust bag had an unpleasent smell about it.
The internal Straps inside the case have been unclipped.
The velcro inside was undone also.
There is a small white stain inside the case.

Images/video of the returned case can be found here.
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/IMG-20240524-WA0007.jpg
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/IMG-20240524-WA0008.jpg
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/IMG-20240524-WA0009.jpg
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/IMG-20240524-WA0010.jpg
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/IMG-20240524-WA0011.jpg
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/VID-20240524-WA0002.mp4

I am not sure why the clips and velcro would be opened, white marks inside the case and additional cardboard added to the packing if the case was simply taken out of the box and put back in.

Had the case the been "damaged and faulty" we would have replaced the case without question.

We hope you had a great weekends travel with your new suitcase ;-)

Many thanks
Warren Reed - Designer

Valorada con 5 estrellas sobre 5

Very happy with my framed canvass

Very happy with my framed canvass, it was well packaged for delivery too. Had very helpful support via the online chat service to answer my queries before placing an order and that continued until the package was delivered.

5 de abril de 2024
Logotipo de Warren Reed - Designer

Respuesta de Warren Reed - Designer

Thanks for your kind review!
Your feedback is much appreciated—thank you!

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