WatchCo.com Opiniones 

469
•
TrustScore: 3 sobre 5

2,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Strap supplied was totally different from what supplied. Too small for my watch, even though I used the reference number on my watch. Would not recommend.

Valorada con 1 estrellas sobre 5

Purchased a watch for my daughters 13th Bday. I should say, or so i thought. Recieved email with order confirmation. Credit card shows transaction, yet item never shipped. Watcho rep was rude and co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very good range from which to choose. Prices very competitive. Freight charges - an issue to an Australian buyer - seemed reasonable. Illustration of watch was quite accurate. Full disclosure of manuf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am a collector and was not familiar with WatchCo prior to purchasing a Seiko Monster. I got the best price anywhere, and I mean anywhere, and shipping was quick. I also asked two dumb questions be... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Relojería
  2. también en la categoría
  3. Tienda de ropa

Información proporcionada por diversas fuentes externas

Watches For Sale. Free shipping, price protection, 1-yr return policy on all our authentic brand name watches for sale. Save on Seiko, Fossil, Citizen watches.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

469 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,9

Todas las opiniones

(469)

2 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Love the watches

I found the watch I have been looking for hope to receive my order on time great selection

26 de enero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Great to hear, John! Please enjoy it, and let let us know if there is anything else we can do for you in the future. :)

Valorada con 4 estrellas sobre 5

good service

Good service keep it up

26 de enero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Thanks so much for your business, Peter! We certainly will. :)

Valorada con 3 estrellas sobre 5

Decent experience, but not great

I did not receive a shipping notification for my order and it took a couple of emails to get a tracking number. I was also not informed that the watch would be shipped as absolutely requiring a signature on delivery. I signed a waiver with shipping company, so they always leave the package regardless, but this one actually required a person to be present or they would not deliver. I wish I would have known this beforehand because it was a huge pain to coordinate the delivery.

14 de enero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

I'm not sure why you did not receive a shipping confirmation from MTM Special Ops. We have contacted them as to why you didn't get one but have not received a response from them on this. We requested that MTM ship it without signature confirmation, but they did not do so. Again, we're still waiting on an explanation from them on this as well. Just let us know if there is anything further we can do for you on this as we sincerely apologize for the way MTM Special Ops handled the shipping on your order.

Valorada con 5 estrellas sobre 5

Great watch!

Product arrived as described. Arrive quicker than expected, especially during the holiday season. Great job!

13 de enero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Thanks so much, Austin! Glad to hear it arrived early as well. We appreciate your business! :)

Valorada con 5 estrellas sobre 5

Great Experience

Payment was processed quickly and my watch shipped very quickly. I received a brand new, beautiful watch, which was just as described on the website. I had been looking for this watch since before Christmas and it was sold out EVERYWHERE! Luckily, I found it at The WatchCo.com -- and for less than the other competitors. I have already registered my watch with the manufacturer for the warranty and I get compliments from lots of people every time I wear my watch. Great experience!

11 de enero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Excellent to hear, Cristy!! Thanks for shopping with us, and enjoy the watch! :)

Valorada con 4 estrellas sobre 5

Feedback

This is a good service and I will continue to buy from you

8 de enero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Thanks, Robert! We look forward to doing more business with you in the future as well!! :)

Valorada con 4 estrellas sobre 5

Company that cares about their customers

Great customer service. I needed to exchange the watch I bought for another because of a scratch, but WatchCo was helpful and credited me for the cost to ship it back.

I waited a couple months for the new watch to arrive, only to find out that they were having issues with the distributor. I was quite unhappy with this, but in the end I was given a refund, plus some extra credit from WatchCo. They even offered to send me a free watch to make it up to me due to the inconvenience.

Overall, despite the issues I had, they made things right and I am now satisfied.

2 de enero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Sorry for all the difficulty, Shaun! We're so happy we could come through for you in the end. :) :)

Valorada con 5 estrellas sobre 5

Quite Satisfied

Got what I wanted quickly and at a reasonable price

30 de diciembre de 2015
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Great to hear, John--thanks so much for picking our company!! :)

Valorada con 5 estrellas sobre 5

Good first time experience

I had not heard of WatchCo.com before so I was a little nervous ordering from them. However, the overall experience was good. My order was received within 4-5 business days and the product met my expectations. I only wish that the company had provided the name of the carrier and a tracking number for my package so that I could track it. On the plus side, when I called the company to check on the status, the customer service person was very nice and helpful. I'd recommend WatchCo.com to others.

29 de diciembre de 2015
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Thanks so much for choosing us, Micheal! We appreciate it!!

Valorada con 1 estrellas sobre 5

Ordered watch

Ordered a watch online where my address and phone number are added.
Shipping and billing address is the same. The watch is sent to a totally different country then the address supplied and when I inquire I'm told in an email that the tracking says it was delivered on December 23rd oh it was delivered alright to Australia NOT Canada as my billing and shipping address said.

How do you mess up two totally different country's. It was a Christmas gift and they processed the visa money what kind of company is this?

29 de diciembre de 2015
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Hi Laura,

USPS has gotten back to me to let me know that they mis-routed your package and are trying to recover it now. I have already filed a claim with them for the item and I refunded your order in full.

We have also shipped out the watch again for free to you. Please enjoy it with our compliments!

I am very sorry that this has happened, as this is not the way we operate, nor USPS. If there is anything I can do additionally for you on this, please just let me know.

Thanks, Laura!

The Watch Company

Valorada con 5 estrellas sobre 5

"EXCELLENT" Product Selection & Customer Service!

This is a company that a whole lot of other people really need to take a look at and see how it!s done, it!s done right here!

28 de diciembre de 2015
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Thanks so much, Nelson! We appreciate the kind words!! :)

Valorada con 4 estrellas sobre 5

Service was good but one point about product is not good.

My ordered product was correctly transeported and the service was very well. Cost of product and cost of postage are clear and acceptable,and product reached in a reasonable time. But only one point about product is not good.
Cutting is not good at the only one point. It's at the end of the watch band and a small hole shape cutting to set the metal fixtures. A fray is observed at the cutting point on the cloth of belt band.

26 de diciembre de 2015
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Hello Hiroshi,

We are very sorry to hear about this! Please email us at info@watchco.com so we can investigate further and get this taken care of for you.

Thanks, again!

The Watch Company

Valorada con 3 estrellas sobre 5

Where's my watch?

I would have given you 5 starts because the shipping was very fast. I ordered a watch and a pair of sunglasses. My watch came in two days but my sunglasses weren't in the box. I called the company and no body answered. I hope they send them to me or else I want a refund.

24 de diciembre de 2015
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Hi Ashley,

I sincerely apologize that you have not received the sunglasses yet! Since the items were in stock at separate fulfillment centers, they shipped in separate boxes. Have you still not received them? USPS has already informed us about shipping delays because of the holiday season and weather. We'd be happy to get another pair to you or offer a refund. Also--when did you call? It could have been after business hours if no one answered, or all of our lines could have been full. I apologize for that as well. Just shoot us an email at info@watchco.com to let us know what you'd like to do. Thanks, again!!

Valorada con 4 estrellas sobre 5

Order went smoothly.

Order went well, but just after I got notification from you that my order was received, I had a major fraud alert from my Bank in Australia saying my credit card had been compromised....any explanation?? Did all go through OK? I allowed your use of my card.....one thing.....was a bit taken aback to realise that the prices you quoted me on my order were in American Dollars.....it increased my purchase by nearly $50AUS.once it was converted. I would prefer if it stated that all prices on line to Australia are actually American Dollars.

23 de diciembre de 2015
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Hi Doreen,

You could have gotten the notification because you don't normally buy items of that value from our site. Your bank could give you a better idea of why they contacted you better than we could though. Since we are a site based in the US, all of the prices are in American dollars. We did receive your order with no issues, though--thanks, again!! :)

Valorada con 5 estrellas sobre 5

just what my girlfriend wanted!

perfect watch, i was looking for the perfect field watch and found it here!
she loves it. thanks so much.

22 de diciembre de 2015
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Great to hear, Benito. And we're also thrilled to hear she loves the watch as well!! :)

Valorada con 2 estrellas sobre 5

Not good

I ordered a watch and paid for 2 day shipping and it was never shipped. They created a label but never have it to fedex. Spent almost a week trying to get information but not successful. They customer service people are very nice. I was told the cost of 2 day shipping would be refunded but still nothing after almost a week.

21 de diciembre de 2015
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

I am very sorry about your confusion on this order! This was shipped out immediately when the fulfillment center reopened on Monday sine you place the order on Friday night. It was indeed shipped 2-Day Air, and arrived on time to you, but we refunded the shipping cost anyway as a show of goodwill. Please let us know if there is anything further we can do for you on this!

Thanks for choosing us! :)

Valorada con 5 estrellas sobre 5

Smooth ordering

Ordering was smooth and free 2-day shipping was helpful.

20 de diciembre de 2015
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

That's great to hear, steven! Thanks so much for picking our company!! :)

Valorada con 4 estrellas sobre 5

A bit concerned

I pocket watch is exactly the watch I am looking for but the WatchCo.com ad did not confirm that the watch comes with the Mondaine watch chain and red leather case. The WatchCo.com price is cheaper than buying direst from the manufacturer but I hope that this will include the usual chain and case.

18 de diciembre de 2015
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

It does indeed, Stephen!! Sorry for the confusion, and thanks for your order!! :)

Valorada con 1 estrellas sobre 5

undependable

Order placed 12/4 I was just told it would not arrive for 2-3 weeks after Christmas. This was not explained at time of order

17 de diciembre de 2015
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Hi James,

Here at WatchCo, we want to make sure everyone is 100 percent satisfied with their experience with us.

We sent you an email immediately after you placed your order letting you know of the manufacturer's back order release date. I'm sorry you did not receive it, and we do not know why you did not unless it landed in your SPAM folder.

I would love to still ship this watch to you free of charge as soon as it arrives back in stock to us if you still want it. Is there anything else I can do for you to make your interaction with us significantly better? Please let me know at your earliest convenience.

Thank you so much, James!

The Watch Company

Valorada con 5 estrellas sobre 5

Your great!!

SO good and nice

17 de diciembre de 2015
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Awesome, Lesvia! Glad you enjoyed doing business with us!! :)

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