WatchCo.com Opiniones 

469
•
TrustScore: 3 sobre 5

2,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Strap supplied was totally different from what supplied. Too small for my watch, even though I used the reference number on my watch. Would not recommend.

Valorada con 1 estrellas sobre 5

Purchased a watch for my daughters 13th Bday. I should say, or so i thought. Recieved email with order confirmation. Credit card shows transaction, yet item never shipped. Watcho rep was rude and co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very good range from which to choose. Prices very competitive. Freight charges - an issue to an Australian buyer - seemed reasonable. Illustration of watch was quite accurate. Full disclosure of manuf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am a collector and was not familiar with WatchCo prior to purchasing a Seiko Monster. I got the best price anywhere, and I mean anywhere, and shipping was quick. I also asked two dumb questions be... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Relojería
  2. también en la categoría
  3. Tienda de ropa

Información proporcionada por diversas fuentes externas

Watches For Sale. Free shipping, price protection, 1-yr return policy on all our authentic brand name watches for sale. Save on Seiko, Fossil, Citizen watches.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

469 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,9

Todas las opiniones

(469)

2 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

1st time last time

Purchased a watch for my daughters 13th Bday. I should say, or so i thought. Recieved email with order confirmation. Credit card shows transaction, yet item never shipped. Watcho rep was rude and condescending, claiming it wasn't their issue, and nothing he could do.

Chalk this up, as one of the worst online experiences ever. 1st attemp, definitely last as well.

18 de marzo de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Hi Carlos,

I am very sorry that you had this experience! Your order was canceled because it was red-flagged by your credit card company, and the pre-authorization was voided. No funds were ever captured--can you contact your credit card company to find out why they have not released them to you? We wish there was something further could do, but we don't have any funds from you. :(

In any event, if you change your mind about ordering with us again, just email us at info@watchco.com for a deep discount on your next purchase. Thanks so much, Carlos!

Valorada con 5 estrellas sobre 5

I found just the watch I've been looking for.

I collect toy farm tractors and I found the color watch to match them and
also the brand I like. Green and Yellow and it's a Casio. Very pleased with my purchase. Watch Co. has many great styles and watches for men.

17 de marzo de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Fantastic news, Chris! Glad you found a great match--you'll love that Casio for sure!! :)

Valorada con 5 estrellas sobre 5

Surprised

Hello. I found your site purely by accident. I was actually looking for a watch for someone else and next thing I knew I started seeing watches I was interested in. What a vast selection of men's watches . I'll be back. Thanks

13 de marzo de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Awesome, Robert! We can't wait to do business with you--please let us know if there is anything we can do for you. :)

Valorada con 5 estrellas sobre 5

Almost excellent service.

Excellent service even though the incorrect item was sent. The watch was correct but the strap was wrong. After looking at the watch with the metal strap I decided to keep it and not exchange for the originally ordered watch w/leather strap. Watch is great looking and is more than I expected with the metal strap.

12 de marzo de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

We deeply apologize for the mix-up, William! We're glad you are enjoying the new strap!

Valorada con 5 estrellas sobre 5

Citizen Watch Purchase

* Intuitive website.
* Good price.
* Online tracking of shipping provided.
* Delivery combined with FedEx and USPS; no charge delivery took 6 days.
* Watch received without incident.

1 de marzo de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

That's great! Thanks for the thorough and positive review, and enjoy the watch!! :)

Valorada con 5 estrellas sobre 5

Awesome service

Great watch buying experience. My purchase qualified for free shipping which usually means slow shipping but, my watch was delivered in just two days! I will definitely order from WatchCo.com again!

28 de febrero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Hi Jon,

We're glad it got there in two days! Thanks for the kind words, and we're also happy you enjoyed your buying experience as well!!

Valorada con 5 estrellas sobre 5

Excellent choice, price and service

I haven't received the watch yet (ordered today). I have dealt with this company before and found them excellent and reliable. Highly recommended.

28 de febrero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Thanks so much for your continued business, David! You should have the watch soon! :)

Valorada con 4 estrellas sobre 5

Easy purchase trouble with promotion

Purchase was easy. Tried to use a 10% promotion but it did not work when I tried to place the order on 2/14. I would purchase again from company.

19 de febrero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Sorry to hear the code didn't work, Stephen! We will refund your order the day after it ships out for the difference. Thanks, again!!

Valorada con 5 estrellas sobre 5

good

shipped fast

19 de febrero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

That's great to hear--thank you for your business!! :)

Valorada con 1 estrellas sobre 5

Ten day wait to hear my order had been cancelled

Terrible experience. After a ten day wait I contacted the WatchCo as I had heard nothing about the delivery details of my order, only to be told that my order had been cancelled (without any notification) because my shipping address did not match my VISA file address. I was not contacted to correct the problem. I did receive this Trustpilot survey and a Norton Shopping Guarantee(!) on the day I placed my order electronically. Very frustrating!!!

18 de febrero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Hi Doug,

I am very sorry you did not receive our first email, which was sent to you four hours after you placed your order. We tried calling the phone number you provided to us multiple times and always received a "this number is no longer in service" message. Both billing addresses you have provided for this order do not match the one on your account according to your credit card company as well. We emailed you on this multiple times and never got a response, so we were forced to assume this was a fraudulent order. We have offered a discount for your trouble if you replace the order with PayPal or if you can verify your identity, but we have not received a response to that, either. Please let us know what we can do to improve your experience with us.

Thanks!

Valorada con 5 estrellas sobre 5

Good experience

Good reliable service. Items came as ordered and on time. One slight exception, one of the boxes came a bit damaged, but the contents was okay. I would purchase from this company again.

17 de febrero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Fantastic to hear, Linda! Please email us at info@watchco.com with the new shipping address so we can send you a new box. Thanks so much!! :)

Valorada con 5 estrellas sobre 5

10/10 would buy again

Great site. Wide selection of watches. I look forward to returning to this site in the future.

14 de febrero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Thanks so much, Sean! We can't wait to do more business with you! :)

Valorada con 5 estrellas sobre 5

Fantastic!!

Great company to buy from. Their customer service is outstanding, friendly and professional. They addressed any and all the issues I had. I had my concerns about whether they were reputable authorized dealer for the timepieces they represent on in thier website. But rest assure, one of their customer service personnel, I believe his name is Eric addressed them and assured me they are an authorized dealer for all the timepieces they offer. After knowing that, I made the purchase right away. I would certainly give them a try. Great experience! I would buy from them again, without any hesitation. Keep up the great work, guys !!!

13 de febrero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

We certainly appreciate all the kind words! Thanks again!!

Valorada con 4 estrellas sobre 5

Problem Solved....

Before Christmas we had an experience with this company that was not very pleasant. Based on my initial experience with the company I ordered from another company a similar watch. I then wrote a review that reflected a 'one star.'

Afterwards the customer service rep, Eric, reached out to me because he saw the difficulty I had and he offered to send me a watch of my choice for the trouble that I had with the order.

Just received the watch - very pleased with the watch, the follow-up service, and especially Eric in customer service who went above and beyond the call of duty to make sure that this customer was satisfied!

4 de febrero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

We're so happy you received a watch you were are very pleased with, even after all the difficulty. And thank you so much for the great review!!

Valorada con 5 estrellas sobre 5

Total satisfaction !!!!

I have made purchases on a number of occasions from Watchco, no need to write a long review, just say they are brilliant

2 de febrero de 2016
Opinión espontánea
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Thanks so much, Paul! Much appreciated and we thank you for all of your business. :)

Valorada con 1 estrellas sobre 5

order not received

ordered a watch on the 12/12 and havent received it yet, was told that it will come in 10 days but its not here yet. Called the office and was told to wait for 2 more days or email them but no reply yet. Running out of patients now. Please do something or refund the money, i spend $103.50 + shipping $14.99
.

27 de enero de 2016
Logotipo de WatchCo.com

Respuesta de WatchCo.com

Hi Gayatri,

I am very sorry the courier was not able to deliver the item to your address! Here at WatchCo, we want to make sure everyone is 100 percent satisfied with their experience with us. Upon further investigation, I noticed that your order has been refunded 100 percent since the watch was not delivered to you by the courier. I sincerely apologize for their inability to do so.

Is there anything I can do for you to make your interaction with us significantly better? Please let us know at your earliest convenience!

Thank you so much!

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