I’ve just had a new front door fitted & and everyone involved were extremely professional & very approachable & friendly. Very easy to contact if I had a query too. I’m very happy with the design & qu... Ver más
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Consulta las opiniones de los clientes
West Yorkshire Windows fitted us an orangery and we have been very satisfied with every aspect of service. The orangery itself is gorgeous everything we asked for. All the workmen who came to our hom... Ver más
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Overall West Yorkshire windows have been very good. My single story extension (approx 7m x 3m) has now being complete for around 10 months and I’m delighted with the end result. Whilst there was s... Ver más
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Always give a fantastic service. Had an issue with French doors. Customer Services were so helpful and sent Richard out as soon as they could to sort the issue. Everyone I have ever come into contact... Ver más
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Información sobre la empresa
- Empresa de construcción
- también en la categoría
- Proveedor de ventanas de PVC
- Proveedor e instalador de terrazas cubiertas
Escrito por la empresa
West Yorkshire Windows is an established family business dedicated to providing traditional values such as excellent craftsmanship, value for money and outstanding customer service as well as incorporating the latest in product innovation and design. Whether it is windows, doors, a conservatory or solid roof extension product that you require, at West Yorkshire Windows we treat every customer as unique.
Información de contacto
Unit 8 Headway Business Park, Denby Dale Road, WF2 7AZ, Wakefield, Reino Unido
- 0800 026 4455
- sales@westyorkshirewindows.com
- www.westyorkshirewindows.co.uk
4,7
Excelente
765 opiniones
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Quick response from West Yorkshire
Quick response from West Yorkshire, very helpful in dealing with matter and very satisfied with work done.
21 de octubre de 2024
Respuesta de West Yorkshire Windows
Dear Aby,
We are pleased to have resolved the matter in an efficient way and to your satisfaction. We really appreciate your comments. Please don’t hesitate to reach out if you need anything else—we’re here to help!
Warm Regards, The Customer Service Team.
After few years of conservatory been…
After few years of conservatory been built we had issues with guttering and one phone call resolved it all with brand new guttering. We are so happy with the service
29 de octubre de 2024
Respuesta de West Yorkshire Windows
Hello Inder,
Thank you so much for your kind words! We're thrilled to hear that the team was able to resolve your conservatory’s guttering issue quickly and to your satisfaction. Ensuring our customers are happy with our service long after the initial build is a priority for us, and we're glad we could provide a seamless experience.
Kindest Regards, The Customer Service Team.
Excellent after care service, would highly recommend
We knew exactly where we were with West Yorkshire Windows from the minute we reported the problem to Dawn to the end of the job which Richard sorted expertly. Dawn is just who you want to deal with when you have an issue, she is friendly, lovely to speak to, understanding and very helpful. The prompt follow up emails and texts made sure we knew what was happening. Richard, who came to do the repair, is a lovely gentleman, courteous, professional, friendly and respectful. We were very happy with the work he did and felt comfortable to have him in our home. I would definitely recommend West Yorkshire Windows after care service.
18 de octubre de 2024
Respuesta de West Yorkshire Windows
Good morning Nicola,
Thank you so much for sharing such thoughtful feedback! We’re delighted to hear that Dawn and Richard made the experience smooth and reassuring for you. We’re proud of our team’s commitment to friendly, prompt, and professional service, and it’s wonderful to know you felt well taken care of from start to finish. Your recommendation of our service means a lot to us. If you ever need further assistance, don’t hesitate to reach out!
Have a good day, The Customer Service Team.
Lovely windows
Lovely windows, good value for money, very efficient and friendly. Will definitely recommend and use them again.
22 de octubre de 2024
Respuesta de West Yorkshire Windows
Hello Shane,
Thank you for your lovely feedback! We're delighted to hear that you’re happy with your windows and found them to be good value for money. It’s great to know our team provided efficient and friendly service.
Kindest Regards, The Customer Service Team.
The fitters arrived
The fitters arrived, did the job well. They cleaned up as advised, really satisfied. Would definitely recommend.
8 de octubre de 2024
Respuesta de West Yorkshire Windows
Dear Mr and Mrs Murgatroyd,
Thank you for your great feedback! We’re happy to hear that the fitters did a great job and left everything clean as promised. Your satisfaction means a lot to us, and we truly appreciate your recommendation.
If you need anything else, don’t hesitate to reach out.
Kindest Regards, The Customer Service Team.
Excellent after sales service
Excellent after sales service. I would highly recommend.
16 de octubre de 2024
Respuesta de West Yorkshire Windows
Hello Jo,
Thank you for your kind words! We're delighted to hear that you were pleased with our after-sales service. Your recommendation is greatly appreciated, and we’re always here if you need any further assistance.
Thanks again, The Customer Service Team.
Honest review
Good comany with good communication , door fitting exeptional , survey not so good guy was grumpy and rude , look like he is not interested with work at all . Lady seller from other hand very knowledable and helpful . Doors are solid and made with high quality material with very good lock with 10 years guarantee,but they are overpriced only use this company as I need doors fast and they been local with fast respond and I have no time to shop around much .Overall strong 4 .
8 de octubre de 2024
Respuesta de West Yorkshire Windows
Hello Marek,
Thank you for your feedback and for choosing our services! We’re glad to hear that you found our communication strong and that the quality of the doors and fitting met your expectations. We take pride in providing solid, high-quality products with the added peace of mind from our 10-year guarantee.
We're sorry to hear that your experience with the surveyor wasn’t up to our usual standards. We will certainly address this with our team to ensure we provide the best service across all aspects of the customer journey.
We appreciate your understanding of our pricing, especially considering your need for a fast and reliable solution. We always strive to balance quality and speed, and we’re glad we could meet your timeline.
Thanks again for your valuable input, and for the overall positive rating. If you need any further assistance in the future, we’re always here to help.
Kindest Regards, The Customer Service Team.
A great big thank you to Andy and his…
A great big thank you to Andy and his team mate for organising and installing our new french doors. They both did a brilliant job. No mess or touch up required. Would definitely recommend. Thank you
5 de octubre de 2024
Opinión espontánea
Respuesta de West Yorkshire Windows
Dear Heather,
Thank you so much for your kind words! We’re thrilled to hear that Andy and his teammate provided such a great experience with your new French doors. It’s fantastic that the installation went smoothly, with no mess or need for touch-ups! We’ll be sure to pass on your thanks to them—they’ll be delighted to know you were happy with their work.
We truly appreciate your recommendation, and if you ever need anything else, don’t hesitate to reach out.
Thanks again, The Customer Service Team.
Outstanding ⭐️⭐️⭐️⭐️⭐️
Excellent service from start to finish would definitely recommend using them and I will use again in the future ⭐️⭐️⭐️⭐️⭐️
1 de octubre de 2024
Respuesta de West Yorkshire Windows
Good afternoon Darren,
Thank you for your kind words and recommendation! We're delighted to hear that you had an excellent experience from start to finish. We look forward to working with you again in the future!
Warm Regards, The Customer Service Team.
Good all around experience
The workman arrived swiftly, was polite and did the job efficiently and to a high standard.
16 de septiembre de 2024
Respuesta de West Yorkshire Windows
Hello Peter,
Thank you for your feedback! We're glad to hear that the work was completed swiftly and to a high standard. Our team takes pride in delivering professional service, and it’s great to know you had a positive experience. If you need anything else in the future, feel free to reach out.
Kindest Regards, The Customer Service Team.
We have used WYW twice now & are…
We have used WYW twice now & are delighted with our door and windows.
If we encountered a problem it was sorted quickly without fuss or drama. A special thank you to Dawn in the customer service team who organised everything & kept us informed throughout.
They even replaced an item that was just out of warranty.
Great company - i would definitely recommend!
25 de septiembre de 2024
Respuesta de West Yorkshire Windows
Good afternoon Russell,
Thank you for your kind words and continued trust in West Yorkshire Windows! We’re thrilled to hear you're delighted with your doors and windows, and that any issues were resolved promptly and smoothly. Dawn and the customer service team will be pleased to know they made a positive impact on your experience. We’re always happy to go the extra mile in ensuring our customers needs are met.
Warm Regards, The Customer Service Team.
Excellent customer service
Once my issue was raised, the service I received was excellent. Dawn provided excellent customer service and the replacement door was fitted promptly and efficiently by the fitter
24 de septiembre de 2024
Respuesta de West Yorkshire Windows
Hello Steph,
Thank you for your feedback! We're glad to hear that once the issue was brought to our attention, you received excellent service. It's great to know that Dawn provided outstanding customer support and that the replacement door was fitted promptly and efficiently by the service engineer. Your satisfaction is important to us, and we appreciate your kind words!
Have a good day, The Customer Service Team.
Excellent customer service from Chloe
I contacted West Yorkshire windows for a quote to replace the windows after seeing the very positive reviews online. Chloe came to visit to discuss the quote and she was extremely helpful, giving plenty of advice on things I had not even thought about and providing ideas on what may or may not work in terms of window configurations. I had other window companies out to provide quotes and she was by far the most helpful, discussing aspects of the windows which other sales consultants had completely overlooked. Whilst I have not proceeded with the order on this occasion due to other priorities on the house, I will certainly consider West Yorkshire windows when looking to replace the windows in the near future, in large part due to the great customer service provided by Chloe.
12 de septiembre de 2024
Opinión espontánea
Respuesta de West Yorkshire Windows
Good morning,
Thank you for your thoughtful review! We're delighted to hear that Chloe provided such helpful and insightful advice during your consultation. It's great to know that her guidance stood out among other companies and that you had a positive experience. Even though you haven't moved forward with the order yet, we're glad to be considered for future projects, and we look forward to the opportunity to work with you when the time is right. Don't hesitate to reach out if you have any questions in the meantime!
Warm Regards, The Customer Service Team.
Excellent service and quality bespoke…
Excellent service and quality bespoke windows, faccia and cladding.
Nigel P helped us create our dream project.
Professional and honest.
Carl and Mark installed to perfection job well done
30 de agosto de 2024
Opinión espontánea
Respuesta de West Yorkshire Windows
Hello Gursewak,
Thank you for your 5* review!
It's wonderful to hear that you had an excellent experience with the service and the quality of your bespoke windows, fascia, and cladding. We're thrilled that Nigel was able to help bring your dream project to life with professionalism and honesty. It's also great to know that Carl and Mark's installation was completed to perfection. We appreciate your kind words and are glad you’re happy with the result!
Feel free to reach out if you need anything else in the future.
Have a good day, The Customer Service Team.
Very prompt response
9 de septiembre de 2024
Respuesta de West Yorkshire Windows
Dear Robert,
Many thanks for your comments, they are greatly appreciated.
Kindest Regards, The Customer Service Team.
Carl Farrar came to give us a quote for…
Carl Farrar came to give us a quote for an extension. He was efficient and thorough and his report was very comprehensive. Carl is a lovely, personable man and was honest and very straightforward.
2 de septiembre de 2024
Opinión espontánea
Respuesta de West Yorkshire Windows
Dear Judith,
Thank you for your kind words! We're delighted to hear that Carl Farrar provided a thorough and comprehensive quote for your extension. His honest and straightforward approach, along with his personable nature, is what we strive for in delivering the best service to our customers. We truly appreciate your feedback!
Kindest Regards, The Customer Service Team.
Excellent customer service
Excellent customer service - fast, efficient and no quibbling.
5 de septiembre de 2024
Respuesta de West Yorkshire Windows
Hello Brenda,
Thank you for your kind words! We're delighted to hear that you had a fast and efficient experience with our customer service team. Your satisfaction is our priority, and we appreciate your feedback!
Kind Regards, The Customer Service Team.
Great experience.
Great experience.
Fast efficient and friendly service.
Highly recommend.
9 de septiembre de 2024
Respuesta de West Yorkshire Windows
Good afternoon Mr Smyth,
Thank you for your wonderful feedback! We're thrilled to hear that you’re pleased with the service you received from our Customer Service department. We pride ourselves on delivering the friendly and efficient service you received. Your recommendation means a lot us . We appreciate you taking the time to leave your review.
Many Thanks, The Customer Service Team.
Excellent customer service and…
Excellent customer service and communication Richard the service engineer was very good and knowledgeable
10 de septiembre de 2024
Respuesta de West Yorkshire Windows
Good afternoon Dave,
Thank you for your kind words. We're delighted to hear that our team provided you with excellent customer service and that Richard provided good and knowledgeable service on his visit. We really do appreciate you taking the time to write your review. Please do not hesitate to contact us in the future if we can help with any service issues.
Best regards, The Customer Service Team.
Found experience with w y w very good…
Found experience with w y w very good from start to finish and fitter they sent explained problem and showed repair from start to finish excellent job
9 de septiembre de 2024
Respuesta de West Yorkshire Windows
Good afternoon Mr Wolanin,
Thank you for your lovely review! We're pleased to hear that you found our service excellent. It's great to know that our knowledgeable engineer, Richard , went out of his way to explain what he was doing to ensure you were happy with the repairs. We appreciate your kind words and if you need anything further feel free to reach out.
Kindest regards
The Customer Service Team.
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