Wickes - Ashby De La Zouch Opiniones 

91
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TrustScore: 4.5 sobre 5

4,6

3 Dents Rd, Unit 2, Nottingham Road Ind Est, Ashby De La Zouch Leicestershire, LE65 1JS, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Matt and another colleague which unfortunately i dont know her name was very helpful in resolving an issue with my faulty kitchen tap. There sevice alone will make me return if I require any diy produ... Ver más

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Valorada con 5 estrellas sobre 5

I work for a local Community Interest Company and our supplier let us down at the last minute for an important project we are working on. Thanks to the store operations manager, we were quickly sorted... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchased a kitchen from Wickes at Ashby, service was excellent Jimmy Pang the kitchen designer was superb. Final design was excellent and exceeded all expectations once installed. Jimmy provided prac... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Jim The designer at ashby was fantastic, tom the installer was amazing, made my kitchen look amazing. The customer service team are shocking, i have a fault with sink unit and for a month i have been... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Ashby De La Zouch

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 3 Dents Rd, Unit 2, Nottingham Road Ind Est, Ashby De La Zouch, Leicestershire, LE65 1JS, Reino Unido

  • +441530503200

4,6

Excelente

TrustScore: 4.5 sobre 5

91 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(91)

14.688 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Just been to wickes to pick up some…

Just been to wickes to pick up some insulation but I wasn’t sure what I needed. I asked one friendly gentleman who wasn’t sure the exact answer but knew who would and called him Jake on his headset. Jake came out and helped me with polite, professional and friendly knowledge. The lady on the til with blonde hair was equally lovely and had helped me get a trade card last time I visited. Thoroughly enjoyable visit! Thanks

7 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi Kimberly, Thank you for taking the time to share your experience with us. It is great to hear that Jake and the team were able to work together to help you get the insulation you needed and deliver quality customer service. -SM

Valorada con 5 estrellas sobre 5

Fantastic customer experience - New Kitchen

What a great experience and customer service at the Ashby Branch. Jimmy designed our kitchen, it was absolutely fantastic and challenged a few of our ideas and glad he did as it was fit last week and we are over the moon, it’s perfect.
The kitchen fitter was brilliant and also did a fantastic job. Nothing was too much trouble for him.
Thank you Jimmy and your team. The whole customer experience was 5/5.

4 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

We appreciate you sharing your experience with us. We're happy to hear that Jimmy's design met your needs and that you are pleased with your new kitchen. Thank you for your positive feedback. -AK

Valorada con 5 estrellas sobre 5

Thankyou Jimmy Pang

We have been waiting 3 years to save up to order our new kitchen. Jimmy Pang was nothing but professional with us from coming round our house to take measurements and fussing our GSD, to taking the time to sit down and run through our plans in store. We cannot thank him enough for his time and patience with us. We will be highly recommending wickes in Ashby and in particular Jimmy Pang. This is a heartfelt thankyou from Gemma and James Rushton.

31 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

We're happy to hear that you had a positive experience planning your new kitchen. We appreciate your kind words regarding Jimmy Pang who assisted you. Thank you for recommending our store; we value your feedback! -AK

Valorada con 5 estrellas sobre 5

Bathroom & kitchen

From initial ideas to finalised projects The Wickes staff have been amazing to deal with.
Iv had a complete new bathroom & kitchen installed that allows me to retain my independence a while longer.
Jimmy Pang at Ashby guided me through what might work for me & patiently allowed me time pushing & pulling doors, drawers Etc. My budget was considered without compromising on overall look. Everything i could expect was laid out clearly right down to possible additional charges so no nasty surprises.
The fitter for bathroom (Mark Aquafit) resolved unexpected issues & completed the job on time even with additional works.
The kitchen fitter Darren Hewitt has been an absolute gentleman, respectful, helpful, non stop working from start to finish. Taken time to make sure I was happy with my kitchen every step of the way. Organised, tidy & patient, resourceful when tackling issues & produced a wonderful workable kitchen space for me.

29 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

We appreciate you sharing your experience. It's wonderful to hear that the staff at Ashby were amazing to deal with and that Jimmy Pang was able to guide you through the bathroom and kitchen design. We're happy you feel you can retain your independence longer and that the fitters resolved issues and produced a wonderful, workable kitchen space. We hope you enjoy your new kitchen and bathroom for many years to come! -AK

Valorada con 5 estrellas sobre 5

Great customer service

The staff in there are always really helpful and friendly.
Carl the manager and Lorna helped us out with an issue we had and went above and beyond to ensure we got the result we were after.
In fact all of the staff are always willing to help when help is needed

26 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi Jim.

We're happy to hear that our staff are helpful and friendly. It's great to know that our team went above and beyond to ensure you got the result you were after. We appreciate your feedback.
- PP

Valorada con 5 estrellas sobre 5

I did a click and collect order

I did a click and collect order , Jake and the lady on the counter were very pleasant, order all ready, very good customer service received .

23 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hey Jillian, thank you for your amazing feedback and I'm delighted that Jake in our Ashby De La Zouch store was able to help you out with your click and collect order. - Dylan

Valorada con 5 estrellas sobre 5

Absolutely brilliant

Absolutely brilliant. The support was amazing i couldn’t ask for anything more. Thank you. Special mention for jimmy thank you for the help.

25 de noviembre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi Albie.

We're happy to hear that you had such a positive experience, and we appreciate your kind words! We're so glad our support was helpful. Thanks for the feedback.
- PP

Valorada con 5 estrellas sobre 5

Wickes Community Programme

I applied to the Wickes Community Programme for some gardening items for our Grow With Us project at the Shuttlewood Clarke Foundation. We were very kindly supplied with all the items we requested including compost and gardening tools.
The application process was really simple to follow and we received the items within a couple of weeks which was amazing.
The staff at the Ashby de la Zouch store were fantastic, thank you so much for supporting our community allotments.

5 de noviembre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi Rachel. Thanks for taking the time to share your experience with us! It is always great to hear of our store helping their local communities! We are glad to hear that the staff at the Ashby De La Zouch store were able to supply the compost and gardening tools for you. - SM

Valorada con 5 estrellas sobre 5

Can’t thank team members Lorna and Karl…

Can’t thank team members Lorna and Karl enough for their help when I needed it at this store. They are a credit to the team and hope they get the praise that they should get in helping me with a smile 😊 For that reason, We will return to this store in the future. From Clare and Son Harvey x

20 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi Clare, Thanks for taking the time leaving your review. We are happy to hear that Lorna and Karl was able to help you in your local Wickes store and provided the level of customer service we aim to achieve. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Visited on Sunday looking for some…

Visited on Sunday looking for some paint and was served by Poppy, who was very helpful and polite!

14 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi Emily, Thank you for telling us about your visit to our Ashby De La Zouch store. We are pleased that you found our staff member Poppy so helpful. Many thanks for leaving a review.-DG

Valorada con 5 estrellas sobre 5

Help was needed

I came in to get some items and was not sure. The staff, mainly Ryan and Lorna, were amazing at ar helping me and were invaluable in their services

28 de noviembre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi Holli

We're happy to hear that our staff were so helpful! We appreciate you taking the time to leave us this positive feedback.- PP

Valorada con 5 estrellas sobre 5

Wickes has helped and supported us at…Kegworth Bowls Club

Wickes has helped and supported us at Kegworth Bowls Club through their Community Programme. This support has been massively helpful and Craig, Ryan and tge team at Ashby have gone above and beyond in their help and kindness. Thanks

8 de noviembre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hey Andrew, thanks for your amazing review, and I'm delighted that Craig, Ryan and all the team at our Ashby De La Zouch store are all super helpful! - Dylan

Valorada con 1 estrellas sobre 5

Designer didn’t turn up!

Appointment was booked a week in advance. 20 minutes past the appointment time of 11.30am, I rang the store in Ashby to be told Steve was dealing with people in store and was not going to arrive until nearer 1pm.
I had booked 2 hours off work to attend this appointment so I could not wait until 1pm.
No courtesy call to say he was running late and the lady I spoke with on the phone didn’t appear to be bothered either - very disappointing.

30 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi Kay, we're very sorry about the delay and the lack of communication regarding your appointment. We regret that this happened, especially given that you took time off work. We'll address this internally to prevent similar situations in the future. We appreciate your feedback. -LG

Valorada con 5 estrellas sobre 5

Just want to Thank Lorna Jake and Trev

Just want to Thank Lorna, Jake and Trev at your Ashby de la Zouch store -they listened to my problem and helped me solve it - they were polite and very helpful.

25 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi Sally Page, We're happy to hear that our team Lorna, Jake and Trev at Ashby de la Zouch store listened to your problem and helped resolve it. We appreciate you acknowledging their politeness and helpfulness! -LC

Valorada con 5 estrellas sobre 5

Great service from Jim @ Wickes Ashby de la Zouch

I had such a great experience ordering my new Kitchen at Wickes in Ashby de la Zouch Jim Pang was my design consultant and he was amazing from start to finish. He was super helpful, always patient, and really supportive through every stage – even when there were a few hiccups and changes along the way.
Jim made the whole process so much easier and actually enjoyable. Honestly, I don’t think I could have asked for a better person to guide me through it all. Huge thanks to him and the Ashby branch – highly recommend!

10 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

We appreciate you sharing your experience at our store. We're happy to hear that Jim the design consultant was amazing and supportive throughout your kitchen project. It's great to know that they made the process easier and enjoyable for you. We appreciate your recommendation!- PP

Valorada con 5 estrellas sobre 5

I was lost and found many times !

I was lost and found many times !
Dear
Lorna
Thanks for your help
I hadn’t got a coue how overwhelming these experiences could be especially with children bouncing around and deadlines pushing.
Thanks for being so helpful and patient!
Also Christie as Ryan thanks both

7 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi Derya Clarke, We appreciate you sharing your experience with us. We're glad Lorna, Christie and Ryan could assist you. -LC

Valorada con 5 estrellas sobre 5

Thank you to all kind staff

Thank you to all kind staff
Lorna Ryan and Chrissy
Which made extra effort to always help us always kind and smiley and helpful and patient! beyond th call of duty!

7 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi Derya, we appreciate you sharing your experience. We are so glad to hear that our staff were helpful, kind, and patient. It's great to know they went above and beyond! -LG

Valorada con 5 estrellas sobre 5

Lewis was just the man we needed

Lewis was just the man we needed for our planning requirements , very knowledgeable with useful advice , went above and beyond in sorting out a quicker delivery for us with time being a priority to market our property for sale once installed , thanks very much

27 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

We're happy to hear that the planning assistance and expedited delivery met your needs. We appreciate your acknowledgment of the useful advice and extra effort Lewis made. Thank you for your feedback. -AK

Valorada con 5 estrellas sobre 5

Good stock, nice team toi assist.

I'm a regular customer and generally order online then collect.
Lorna and her team, Jake, Josh and Ryan are also assist well. 👍

1 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi Richard, We appreciate you taking the time to leave us this great feedback. We're so happy to hear that you enjoy your online order and collection experience with us. -LC

Valorada con 5 estrellas sobre 5

Trevor and Lorna

I just want to say a big thank you to Lorna and Trevor at Wickes Ashby for their fantastic help and advice. We had lots of questions about sanding, and they were both so patient, knowledgeable, and friendly throughout. They explained everything clearly, gave us great tips, and made sure we left feeling confident about what we needed. It’s rare to get such genuine customer service these days, but they really went above and beyond. We’ll definitely be back – thank you both!

17 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hey Kirst, thanks for your amazing review, and I'm delighted that you enjoyed the service from Lorna and Trevor in our Ashby De La Zouch store! - Dylan

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