Wickes - Ashby De La Zouch Opiniones 

91
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TrustScore: 4.5 sobre 5

4,6

3 Dents Rd, Unit 2, Nottingham Road Ind Est, Ashby De La Zouch Leicestershire, LE65 1JS, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Matt and another colleague which unfortunately i dont know her name was very helpful in resolving an issue with my faulty kitchen tap. There sevice alone will make me return if I require any diy produ... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I work for a local Community Interest Company and our supplier let us down at the last minute for an important project we are working on. Thanks to the store operations manager, we were quickly sorted... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchased a kitchen from Wickes at Ashby, service was excellent Jimmy Pang the kitchen designer was superb. Final design was excellent and exceeded all expectations once installed. Jimmy provided prac... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Jim The designer at ashby was fantastic, tom the installer was amazing, made my kitchen look amazing. The customer service team are shocking, i have a fault with sink unit and for a month i have been... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Ashby De La Zouch

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 3 Dents Rd, Unit 2, Nottingham Road Ind Est, Ashby De La Zouch, Leicestershire, LE65 1JS, Reino Unido

  • +441530503200

4,6

Excelente

TrustScore: 4.5 sobre 5

91 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(91)

14.688 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I had the pleasure today of shopping in…

I had the pleasure today of shopping in the Wickes store in Ashby de la Zouch (LE65’ where I was attended by Katie and Lorna. Despite my requiring information about a product with which they were not familiar they did the necessary research and found something which met my requirements. At all times they were informative and above all, extremely pleasant. Wickes are fortunate to have such staff who will ensure customers will return

12 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi John, We appreciate you taking the time to share your experience at our Ashby de la Zouch store. We're happy to hear that our staff were helpful and pleasant while assisting you with your purchase. It's great to know that their research met your needs! -LG

Valorada con 5 estrellas sobre 5

Excellent friendly service

Excellent friendly service. Lorna was very helpful. Got my paint matched perfect .
I now have a happy wife and a happy life 😊

8 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hey David, thanks for your wonderful feedback and I'm delighted that Lorna was super helpful with your paint matching! - Dylan

Valorada con 5 estrellas sobre 5

Awesome staff

Awesome staff; knowledgeable and friendly. My go-to.

3 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi Myles,

We appreciate your kind words! We are glad to hear our team is helpful and knowledgeable. Thank you!

-Ellysse

Valorada con 5 estrellas sobre 5

The Staff there kind and helpful

A Chap named Trevor was very helpful!! Found the Radiators and tools that I needed!! 😊

3 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi Lloyd, thank you for taking the time to leave a review. I'm really happy to hear that Trevor was very helpful and assisted in finding the radiators and tools you needed. - LG

Valorada con 5 estrellas sobre 5

Jim Pang was very helpful and kind

Jim Pang Was very helpful and kind

23 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi, Janet. Thank you for taking the time to share your review with us. I'm happy to see you found our colleague, Jim, to be very helpful and kind. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Very helpful excellent advice not pushy…

Very helpful excellent advice not pushy would recommend

22 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Ashby De La Zouch

Hi Clive,

We're glad you found our advice helpful and appreciate your recommendation! Thank you for your positive feedback.

-Ellysse

Valorada con 5 estrellas sobre 5

Very helpful staff

Although I couldn't pick up the items I went in for, I was served by Katie who was incredibly helpful and managed to source them for me. Very pleased with what would have been a disappointing outcome without her assistance.

16 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Katie in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Organised a kitchen measure and design…

Organised a kitchen measure and design which was carried out very professionally by Lewis throughout.
very knowledgeable of the products and services offered.
A first class service from start to finish

7 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Ashby De La Zouch

We appreciate your five-star review and are so glad to hear that you received a first-class service! It's great to know the kitchen measure and design were carried out professionally by Lewis! -AK

Valorada con 2 estrellas sobre 5

Ensure items are stocked on the shelves

I couldn’t see where the item was on a shelf. A shop worker approached me so I asked where the item should be. He noted it was out of stock on the shelf but knew it was available in storage. Whilst the shop worker was really helpful in sourcing the item from storage, for other customers who don’t ask, will go elsewhere if the item is unavailable to view. I subsequently noted that the same item was available in Tesco’s for £1.00 cheaper (20%)!
The staff are always very helpful

7 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Ashby De La Zouch

Hi, Millie. Thank you for taking the time to share your review with us. I'm glad to see that our colleague in store was able to help you get the item that you required. We will take your feedback onto help improve our services going forward. - Scott H

Valorada con 5 estrellas sobre 5

New Kitchen

We booked in for a free kitchen design consultation and were so happy with the friendly, professional service and design presented by Jim, we happily ordered it without hesitation. Wickes Ashby De La Zouch is a great store with lots of kitchens to view and gave us everything we wanted. Thank you!

27 de julio de 2025
Opinión espontánea
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Respuesta de Wickes - Ashby De La Zouch

Hey Bencky, thanks for your five star review and I'm delighted that you enjoyed the service from Jim in our Ashby De La Zouch store throughout your kitchen design, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Friendly professional customer service and great value for money

I bought my kitchen from Wickes 16 years ago and have just had another brilliant experience buying replacement doors and a few different units to refresh my kitchen design. Jimmy Pang was so helpful with the new layout and design requirements that I was able to make decisions and have costs within minutes with complete faith that he had thought of everything I needed to consider.

25 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Ashby De La Zouch

We're happy to hear that you had another brilliant experience updating your kitchen. It's great to know that you found the team to be so helpful with the design and layout. Thank you for your five-star rating-GS

Valorada con 5 estrellas sobre 5

Kitchen design

Jimmy pang was helpful and created a mock up of my kitchen very quickly, within the same day as visiting my house. He had good knowledge of the product range made it very easy to design and choose our kitchen.

1 de febrero de 2025
Opinión espontánea
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Respuesta de Wickes - Ashby De La Zouch

We appreciate you taking the time to provide us with your feedback. We're delighted to hear that you had a positive experience in our store and that Jimmy provided you with useful assistance and was able to create a mock-up of your kitchen quickly so you could have something to view the design and space!
-AF

Valorada con 5 estrellas sobre 5

Massive thank you to Jim in the design…

Massive thank you to Jim in the design apartment. He was the most professional and helpful person out of the 3 different companies that i used to quote my new kitchen. Would highly recommended using him at wickes in Ashby.

24 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

We appreciate you taking the time to provide us with your feedback. We're happy to hear that you had a positive experience with Jim from our design team in Ashby who provided you with useful advice!
-AF

Valorada con 5 estrellas sobre 5

Placed a click and collect order and…

Placed a click and collect order and was greeted by Lorna.
Fantastic member of stuff. Very pleasant and nice it was only a quick interaction but she’s an absolute credit to your store

19 de mayo de 2025
Opinión espontánea
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Respuesta de Wickes - Ashby De La Zouch

Thank you for your kind words. We're delighted to hear about your positive experience and appreciate you recognizing the outstanding customer service provided by our team member. We're glad you found them helpful and look forward to welcoming you back soon. TW

Valorada con 5 estrellas sobre 5

A really good experience

I chose Wickes Ashby de la Zouch over 4 other kitchen design showrooms. Unlike the others I was not put under pressure on day 1 to buy today or it’ll go up in price at midnight and all that bunkum etc etc. The kitchen designer there, Jimmy Pang, sold me his design of my product choice with a sympathetic guidance. For instance, I wanted and island ( don’t we all?). He said it wouldn’t look right. Table and chairs was the way to go. Nevertheless he designed one and showed it in 3D. It didn’t look right. His many years of interior design experience showed itself. I was allocated Tom Mackenzie of Ibstock to install the refit. From the minute he arrived to survey the job, the guidance and confidence he gave me was invaluable. So much so we went on holiday and left him and his small team to get on with it. A beautiful end result.

28 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

We appreciate you taking the time to share your experience. It's wonderful to hear that you found our Ashby de la Zouch showroom a refreshing change from others, with a focus on providing genuine guidance rather than pressure tactics. We're thrilled that Jimmy Pang's expertise and design skills helped you visualize your kitchen and make informed decisions.

It's also fantastic to hear about the positive experience you had with Tom Mackenzie and his team during the installation process. Their dedication and professionalism are truly valued, and we're delighted that you were able to relax and enjoy your holiday knowing your kitchen was in capable hands-GS

Valorada con 5 estrellas sobre 5

Excellent and Friendly Design Consultation

Steve Chilvers at Wickes gave friendly and excellent consultancy advice on the kitchen fit and was very patient and helpful with the choices that we made

14 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Thank you for your kind words! We're delighted to hear that you had a positive experience with Steve. We appreciate you taking the time to share your feedback and are glad you found the process helpful.
-AF

Valorada con 5 estrellas sobre 5

Thank you

Young lad was really helpful
Think his name was finn.. not 100% sure
Red hair
Polite
Helpful
Thank you for your help
So much appreciated

10 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

We're so glad to hear you had a positive experience! We appreciate your kind words about our team member. We strive to provide excellent customer service, and we're happy to know that our team member was able to assist you. We will make sure to pass your lovely review across to the team!
-AF

Valorada con 5 estrellas sobre 5

Bathroom

Bathroom design and installation.
Extremely happy with everything.
Jimmy Pang at Wickes was wonderful to deal with.
Would use them again.
10/10 thanks to Jimmy.

6 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Thank you for your kind words!
We are thrilled to hear about your positive experience with our bathroom design and installation services. We are particularly pleased to know that you found Jimmy to be so helpful. We appreciate your recommendation and hope to welcome you back soon.
-AF

Valorada con 5 estrellas sobre 5

professional service

professional service, great design, expert advice, helpful to the customer. I highly recommend.

11 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Hey Andrzej, thanks for your amazing review, and I'm glad you enjoyed and would recommend our design experience, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Bathroom Design

Great customer service from Lewis (Design Consultant) He provided expert advise, realistic options and made the daunting process of getting a new bathroom achievable and financially viable.

3 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Ashby De La Zouch

Respuesta de Wickes - Ashby De La Zouch

Thank you for your kind words! We're thrilled to hear about your positive experience with Lewis. We appreciate you taking the time to share your feedback and are glad you found the process of getting a new bathroom achievable and financially viable! We hope you enjoy your new bathroom!
-AF

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