Wickes - Bedford Opiniones 

114
TrustScore: 5 sobre 5

4,8

Riverfield Drive, Perkins Road, Bedford Buckinghamshire, MK41 0UE, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was helped by Dawn today whilst shopping in the Bedford store. Her knowledge of the Wickes products and her professionalism is amazing, plus such a warm personality made what should have been a pr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Julie made a real difference to our shop, informative, helpful, patient and with a friendly smile. Then a bit later we interacted with Zoe who again delivered such super service. They are both a rea... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Would give 0 stars if this was an option. Company only interested in selling itms, not their customers! From delivery, customer service centre, right through to senior management poor customer servic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I met a genuinely helpful lady👓 at the till today; she was a pleasure to deal with. It’s quite rare in large hardware outlets to find such a unified team. I’ve always found the Bedford staff to... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Bedford

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Riverfield Drive, Perkins Road, Bedford, Buckinghamshire, MK41 0UE, Reino Unido

  • +441234271569

4,8

Excelente

TrustScore: 5 sobre 5

114 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(114)

14.161 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Julie was very helpful & professional

Julie was very helpful & professional. Information given to me about my enquiry was much appreciated.

30 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

We appreciate your kind words! We're happy to hear that the information provided was helpful and that you had a positive experience. TW

Valorada con 5 estrellas sobre 5

Absolutely brilliant!

I know that whenever I need something in Wickes, I can always rely on James Mac and Kirsty to help me find exactly what I need for whatever project I'm working on.

Customer service seems to be their focus so please keep up the great work as you're a credit to Wickes Bedford.

Vincetestarossa

14 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Thank you for your kind words. We are delighted to hear that you had a positive experience with our team. We appreciate your recognition of James, Mac and Kirsty's dedication to providing excellent customer service. We strive to ensure our customers have a positive experience, and we are pleased to know that you found what you needed.
-AF

Valorada con 5 estrellas sobre 5

Great service and very helpful

I needed a discontinued paint colour which was identified and accurately colour matched by Kirsty in store. A very polite and professional service throughout our visit to this store.

12 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

We're delighted to hear about your positive experience. It's wonderful to know that Kirsty was able to help you find the perfect colour match. We strive to provide exceptional customer service and we're glad you found it in our store.
-AF

Valorada con 5 estrellas sobre 5

Kirsty was super helpful and made a big…

Kirsty was super helpful and made a big difference. Top Jon

12 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

We're so glad to hear that Kirsty was able to provide you with such a positive experience. We appreciate you taking the time to share your feedback.
-AF

Valorada con 5 estrellas sobre 5

Bedford branch brilliant

Bedford branch - Excellent
Lady on check out 8.30 am 9th May - Brilliant

9 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Hi Chris, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

Leaving this review just for Dawn

Leaving this review just for Dawn - what a beautiful friendly addition she is :)

2 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

We are so happy to hear that you had a positive experience with Dawn. We appreciate your kind words and will be sure to pass them along to her. TW

Valorada con 5 estrellas sobre 5

Wickes in Bedford Kirsty and Dawn are Fabulous

Wickes in Bedford. Amazing service from Kirsty and Dawn. Very helpful, professional, friendly and efficient. Apologies this is so late as I intended to this before now. Thanks for all your help really appreciate it.

3 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Hey Melanie. thank you for your five-star review, and I'm glad you enjoyed the service from Kirsty and Dawn in our Bedford store! - Dylan

Valorada con 5 estrellas sobre 5

Friendly team happy to assist

Friendly team happy to assist

24 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Hey Debra, thank you for your five-star review, and I'm glad you enjoyed the service in our Bedford store! - Dylan

Valorada con 5 estrellas sobre 5

What A great store

Bedford in Bedfordshire.What A great store! All the staff but especially one in particular James McGregor who have helped me so much with my amateur DIY project also want to mention a lady called Dawn and another Eastern European Lady, but I couldn’t catch your name sorry! What a wonderful wonderful store thank you for all your help!

24 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Hi Aysen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with James in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Went into wicks today to buy plaster…

Went into wicks today to buy plaster boards. Had an amazing experience. Julie in particular was fantastic, what a gem. Wicks is lucky to have her

24 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Hey there, thanks for your five-star review, and I'm glad you enjoyed the service from Julie in our Bedford store! - Dylan

Valorada con 5 estrellas sobre 5

Newbie got extra special care

I am not a DIYer, but I needed a few bits for my bathroom. The staff were friendly, professional and did not patronise me. They helped me find what I was looking for and even made suggestions on better options than what Google had said to use.
I felt a bit intimidated going in, but they really helped me feel at ease. I highly recommend!!

8 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Hey Iris, thanks for your five-star review I'm glad you enjoyed the service in our Bedford store! - Dylan

Valorada con 5 estrellas sobre 5

Service and Support

I have been shopping at the Bedford for about 4 or 5 years now and I must say the service and range of products has always been excellent!

The staff have always been extremely helpful and friendly.

I have had multiple interactions with the store manager, James McGregor and found him to be very approachable and extremely knowledgeable when it comes to advice regarding my previous DIY projects.

Thank You and Keep up the good work!!

11 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Hey Steven, thanks for your five-star review, and I'm glad you always have a great time in our Bedford store and that James is super helpful! - Dylan

Valorada con 5 estrellas sobre 5

Absolutely brilliant customer service!

With so many projects and refurbing going on at my home over the past year I’ve found it necessary to go to Wickes Bedford for my DIY’ing needs and was compelled to provide this review as the customer service I receive has been absolutely brilliant.

I could easily go to one of the other DIY stores in Bedford, but I found that the customer service at Wickes Bedford is what makes it more the worthwhile because if I’ve ever needed some help and guidance with regards to choosing the right products or any general enquiries, staff members like James MacGregor, the other James and Kirsty have always taken the time and patience to assist me.

Its customer service that makes the big difference so well done James, and the other James and Kirsty in leaving a most positive experience with shopping at Wickes Bedford.

Please keep up the great work as you’re a credit to Wickes.

Vincetestarossa

16 de marzo de 2025
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Hey Vince, thanks for your five-star review, and I'm glad you enjoyed the service from James and Kirsty in our Bedford store! - Dylan

Valorada con 5 estrellas sobre 5

Julie at the Bedford store gave great…

Julie at the Bedford store gave great service sourcing more flooring from stock in a quick time scale.

14 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Hi Micheal, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Julie in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Credit where credit due 100%

I am a great believer in credit where credit is due as this Bedford store gets a very well deserved 10/10 in my books.
We use dozens of different Wickes stores all over the South East but the Bedford store stands out for many reasons.
As soon as you walk in you get a hello from the lovely ladies on the tills, the store is always kept clean and very well stocked.
The staff on the shop floor are always on hand if you need a product you cannot find and if we do need a bit of a technical question answered then there is the duty manager James (Scottish fella) as there are 3 James. I really cannot praise the store and staff enough for all their helpfulness and making you always feel welcome.

10 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Hi Darren, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with James in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

I use wickes Bedford all the time

I use wickes Bedford all the time. I found the staff really helpful especially one of the managers named James. He is a credit to the company always helpful and very cheerful. Nothing is to much trouble
For him
J.Norris

6 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Thank you for taking the time to share your positive feedback. We're delighted to hear that you had a great experience at our Bedford store, and that you found our staff, especially James, to be so helpful and cheerful. We appreciate your kind words. - SW

Valorada con 1 estrellas sobre 5

Shame on Wickes, appalling treatment

Wickes contacted me on trustpilot asking for my details to discuss my previous 1 star review regarding the goading manager at Wickes Bedford, Please look at my first review titled "Goading manager", surprisingly I've had no further response after sending them my details. As I said, the way in which managers at Wickes talk to customers, especially women, is appalling and Wickes obviously still think it's ok to goad and say " come on then" to my disabled retired husband. Shame on Wickes!

23 de agosto de 2024
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Hi Julie, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this past review. This is not the level of service we try to deliver here at Wickes. - AH

Valorada con 5 estrellas sobre 5

Floor tiles

Came to purchase floor tiles, Dom was extremely helpful in providing advise with regards to different types of materials such as ceramic, porcelain or natural stone.

Would highly recommend, the advise and selection would have been extremely difficult without the assistance in store.

4 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Hey Jasvir, thanks for your positive feedback, and I'm glad that you enjoyed the service in our Bedford store and that Dom was super helpful! - Dylan

Valorada con 5 estrellas sobre 5

Great store

The whole shopping experience was great from walking into the store and the friendly staff . There was a young lad loading timber who helped me with the cls and checked each one for me and then the staff on the till was very friendly and helpful quick and friendly service and a very clean store

4 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Hey Diane, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Bedford store! - Dylan

Valorada con 5 estrellas sobre 5

Friendly staff, great selection of products

I’ve visited the store a lot recently since my house move, the staff are all friendly and helpful - deputy manager Kirsty was great in helping me match the right colour paint for my decor.

22 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Bedford

Respuesta de Wickes - Bedford

Hi Bethany, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

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