Shower tray developed several black pock marks in the first few days and then several more appeared over the next few weeks. 3 floor tiles cracked the first few weeks followed by 2 more over next few... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónEaslea Road, Moreton Hall Estate, IP32 7BY Bury St Edmunds, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Robert Andrews, design consultant at Wickes, what can I say, he's really good at his job, he came to our house took some really accurate measurements and came up with a design/layout that was just... Ver más
La empresa ha respondido
From planning our kitchen at the Bury St Edmunds Wickes store to installation and completion has been as promised. Meagan our kitchen planner was professional and understanding of our requi... Ver más
La empresa ha respondido
Yasmin was very helpful finding my bathroom refurb items. Great value from the in-stock range and available when I needed them. If you could have some bathroom/shower panelling in stock in the most co... Ver más
La empresa ha respondido
Información sobre la empresa
- Ferretería
- también en la categoría
- Empresa de energía solar
- Proveedor para baños
- Tienda de suministros de cocina
Sobre Wickes - Bury St Edmunds
Escrito por la empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Información de contacto
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury St Edmunds, England, Reino Unido
- 01284 664200
4,5
Excelente
93 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very nice clean and tidy store.
Very nice clean and tidy store.. laid out well. Denise very helpful
11 de julio de 2025
Opinión espontánea
Respuesta de Wickes - Bury St Edmunds
We're happy you found our store clean and well-organized, and that our team member Denise was helpful. Thank you for your positive feedback!-GS
Excellent Customer Service
Great new store, refurb looks really good, laid out well and super friendly and helpful customer service (Thanks Kev!). Will be back to buy more rather than other stores.
11 de julio de 2025
Opinión espontánea
Respuesta de Wickes - Bury St Edmunds
We're happy you enjoyed your experience in our newly refurbished store. It's great to hear that our layout and customer service met your expectations. We appreciate your feedback and look forward to your return. TW
Just used the new Wickes in Bury St…
Just used the new Wickes in Bury St Edmunds. I thought the customer service was exceptional especially with being a new store. Big shout out to Dani and Hollie!!!!
11 de julio de 2025
Opinión espontánea
Respuesta de Wickes - Bury St Edmunds
We're happy to hear that you had such a positive experience at our new store. We appreciate your kind words regarding our team's customer service. Thank you for your feedback! TW
Till Guy
Ollie served me on tills today and he was so lovely and well - mannered.
9 de julio de 2025
Opinión espontánea
Respuesta de Wickes - Bury St Edmunds
We're so happy to hear that you found our service lovely and well-mannered. Thank you for your positive feedback; we appreciate it! TW
Great service from the staff
Great service from the staff
Especially from Jaz.
8 de julio de 2025
Opinión espontánea
Respuesta de Wickes - Bury St Edmunds
We're glad you appreciated our team's service. We appreciate you mentioning the great assistance you received. TW
Today was the first time i’ve ever been…
Today was the first time i’ve ever been to a Wickes store and it was above my expectations. Store was clean, tidy and well laid out. Not to mention the customer service, where i was greeted at the door by Yasmin who offered me help. Definitely a store i’ll be visiting again in the future.
8 de julio de 2025
Opinión espontánea
Respuesta de Wickes - Bury St Edmunds
Hi Joe, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Yasmin in our store and that they provided you with useful advice. -AH
Wickes in town at long last!
I’ve waited too long for Wickes to move to Bury St Edmunds, and my first visit did not diappoint.
Well stocked with good product range, clean and well laid out. (You could argue that a brand new store should be!).
Staff were helpful, friendly and polite (special mention for Yasmin) which always helps!
Other diy supetstores in the area will have to pull their socks up if they are to survive now that Wickes are in town!!
8 de julio de 2025
Opinión espontánea
Respuesta de Wickes - Bury St Edmunds
Hi Keith, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH
Great experience
Josh was extremely helpful, helped us with our kitchen floor design. Would highly recommend.
5 de julio de 2025
Opinión espontánea
Respuesta de Wickes - Bury St Edmunds
Hey Amy, thank you for your five star review and I'm glad that Josh was able to help you with your kitchen floor design! - Dylan
New Bury St. Edmunds Store
Very impressed with layout of new store. Everything logically displayed and accessible. Several staff asked if we needed help as we were wandering around. When we did need help we were assisted by Hollie and Ellen who went above and beyond our expectations and as the products were not in stock made us a web order for home delivery. Overall very impressed.
5 de julio de 2025
Opinión espontánea
Respuesta de Wickes - Bury St Edmunds
We appreciate you taking the time to share your feedback and giving us a five-star rating! We're happy to hear that you were impressed with the store layout and the helpfulness of our staff Hollie and Ellen at the Bury St Edmunds store. We're delighted that you received excellent support. - LC
Great first visit
We were looking forward to visiting the new store. Yasmin was very helpful and attentive and helped us find what we needed which made our visit very pleasant.
4 de julio de 2025
Opinión espontánea
Respuesta de Wickes - Bury St Edmunds
Hi Chris, We're happy to hear that your visit to our new store was pleasant! We appreciate your positive feedback regarding the helpful and attentive service you received from Yasmin. -LC
Visited the new store in Bury St…
Visited the new store in Bury St Edmund’s on its opening day, I expected it clean and organised and have to say it looked and felt fantastic. Loved the kitchens. Plenty of staff around all seemed to be happy to help. Ladies on the front were very friendly. Excellent work Wickes.
4 de julio de 2025
Opinión espontánea
Respuesta de Wickes - Bury St Edmunds
Hi Jake, we're delighted you enjoyed your visit to our new Bury St Edmund’s store on its opening day! It's great to hear that it looked organised, felt fantastic and that our team members were helpful and friendly. We appreciate your positive feedback! - LC
Bury st Edmunds store
Bury st Edmunds store. This is a brand new store opened today, so as you would expect fully stocked and everything is shiny and new. Looks well set out and well stocked not just full but with all those essentials. Served at the till by Yasmin a super polite and efficient lady who even laughed politely at my attempt at a little joke. If the staff are all like her it will be a pleasure to shop there.
4 de julio de 2025
Opinión espontánea
Respuesta de Wickes - Bury St Edmunds
We appreciate you taking the time to share your feedback on the new store. We are happy to hear that you found the store well-stocked and that you had a positive experience with our staff.- PP
Welcoming!
No complaints, staff were very friendly and attencious. Booked an appointment for later on today.
4 de julio de 2025
Opinión espontánea
Respuesta de Wickes - Bury St Edmunds
We're happy to hear that our staff were very friendly and attentive! Thank you for booking an appointment, and we look forward to seeing you later.
-AK
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.