Wickes - Catford Opiniones 

257
TrustScore: 4 sobre 5

4,2

7 Catford Hill, Catford London, SE6 4NU, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We wanted to colour match paint to our kitchen cupboards and were immediately served by a charming gentleman who was so helpful and took us to the paint shelves first to see whether an existing off th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into the store earlier this morning to look at some paints for bathrooms and kitchens and I met one of the workers called Ben. What an absolute gem. He is definitely an asset to Wickes!! custom... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Terrible! Poor customer service, one member of staff didn’t want to move, took several attempts of us asking for him to get up to assist us, would not recommend. Spend your money elsewhere

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was very pleased to have Ben at Catford store who supported me to find what I was looking for and was very kind to help me with the load to the car. He has also been helpful to me on several occasio... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Catford

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 7 Catford Hill, Catford, London, SE6 4NU, Reino Unido

  • +442086909872

4,2

Muy bueno

TrustScore: 4 sobre 5

257 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(257)

14.425 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Perfect Delivery

I was kept fully informed of the schedule and the drop-off of a heavy pallet was made in a helpful position. Wickes Delivery was perfect!

5 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi Alan,

We appreciate you sharing your feedback and are so glad the delivery met your expectations. It is great to know the schedule updates were helpful!

-Ellysse

Valorada con 5 estrellas sobre 5

Delivery excellent as usual!!

Delivery excellent as usual!!! Delivery arrives when due - even on a Sunday at times- and there is a helpful courtesy call before. Great service- thank you!!!

4 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi Sandra, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with your delivery. -AH

Valorada con 5 estrellas sobre 5

Great service for delivery and returns…

Great service for delivery and returns from Darren Abbott and James Delaney. Top customer service - thank you for going the extra mile. Delivery driver was super helpful too.

6 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi, We appreciate you taking the time to leave us us a kind review. We're happy to hear that you received great service from Darren and James at the Catford store. Thank you!

Valorada con 5 estrellas sobre 5

Excellent service

Everything was undamaged and as expected, delivery men were polite, helpful and gave plenty of notice so I could prepare for the delivery

31 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi Shane, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with this delivery. -AH

Valorada con 5 estrellas sobre 5

Prompt delivery and good communication

1 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi Charles, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 1 estrellas sobre 5

I’ve given it one star

I’ve given it one star. Because I can’t do zero.
I was told after ordering Monday that I’d get it Tuesday. Tuesday came and went. Nothing Wednesday, so I called head office Wednesday and was told I wouldn’t be getting it til Friday. Shocking. And I’m down £720 in Labour. Thanks Wickes

6 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi Nicholas, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes and we apologise about the delays with this. - AH

Valorada con 5 estrellas sobre 5

Next day delivery never disappoints

Next day delivery never disappoints
Driver was very polite and Communicative
Thanks

29 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi Billy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

The delivery driver was friendly and…

The delivery driver was friendly and put the doors into my garage for me as they were too heavy for me to move.

31 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hey J Town, thanks for your positive feedback, and I'm glad you enjoyed the service from our delivery team! - Dylan

Valorada con 5 estrellas sobre 5

Efficient and on time

Polite, on time and careful at handling items, depositing where I wanted them

1 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi Mrs D Finlay. We're happy to hear that our team at the Catford store was punctual, courteous, and careful while handling your items. Thank you for your positive feedback! -LC

Valorada con 5 estrellas sobre 5

I ordered 3 lengths of 2x4 and one…

I ordered 3 lengths of 2x4 and one fence post on Sat 26th July and got it delivered on Mon 29th July. Pretty good delivery times!

The young lad that delivered it was so kind to carry it all the way from my front door, through the hallway and leave it on my patio in the back garden. I really appreciated that.

26 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi Fran, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us and this delivery. -AH

Valorada con 5 estrellas sobre 5

Great service and affordable delivery charge

I order from Wickes quite a lot as the delivery fee is very reasonable. You choose the day and get a call a few minutes before they arrive and it's to the door.

24 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Thanks for your positive feedback! We're happy to hear that you appreciate our reasonable delivery fees and convenient service.
- PP

Valorada con 5 estrellas sobre 5

Fast Delivery

Fast Delivery - No Problems

Item was delivered whilst I was away. Care was taken to deliver to a safe part of the house. Thank you.

24 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi Odafe,

We appreciate your positive feedback and are glad we ensured a safe delivery while you were away.

- Ellysse

Valorada con 5 estrellas sobre 5

Excellent Service

Ordering was easy and goods delivered the following day by two friendly delivery men. Was kept updated about delivery and was called half an hour before arrival.

21 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with this delivery. -AH

Valorada con 5 estrellas sobre 5

Always happy with Wickes delivery

Always happy with Wickes delivery. They call before hand and they're always friendly. Thank you.

16 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi Patrick, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us and this service. -AH

Valorada con 5 estrellas sobre 5

2 helpful gentlemen

2 helpful gentlemen, 1 young, 1 older. I am elderly and petite. They helped me inside with the cumbersome water butt and assured me the dents would disappear once full. They were polite and friendly.

21 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Thank you for taking the time to leave your review!
We're happy to hear that the team in catford provided such helpful and friendly assistance.
- PP

Valorada con 5 estrellas sobre 5

Drivers were careful

Drivers were careful, respectful and prompt. Message received before their arrival.22

21 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We appreciate you taking the time to share your experience. We are glad that you found the delivery driver to be careful respectful and prompt
- PP

Valorada con 5 estrellas sobre 5

Always have a great experience with the…

Always have a great experience with the Wickes delivery service , reliable, pleasant and very reasonable

20 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We appreciate you taking the time to leave us this feedback. We're so glad to hear that you find our delivery service reliable and pleasant!
- PP

Valorada con 5 estrellas sobre 5

Delivery arrived in full and on time

Delivery arrived in full and on time, and cost a lot less to have delivered than the equivalent from major competitors.

18 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Thank you for your positive feedback! We're happy to hear that your delivery arrived complete and on time.
- PP

Valorada con 5 estrellas sobre 5

Jobs a gooden

Left it where I had asked it, give me a call before arrival & sent photos.

18 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We appreciate you taking the time to share your experience. It's great to hear the delivery went smoothly.
- PP

Valorada con 1 estrellas sobre 5

I was asked to review the delivery but…

I was asked to review the delivery but this was delivered to the wrong address which meant I had to walk up and down the roads looking for the house it was delivered to. I then had to transport these items back myself and did not hear anything back from the wickes branch in regards to any compensation.

25 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi Tom, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this delivery. This is not the level of service we try to deliver here at Wickes. - AH

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