Wickes - Catford Opiniones 

257
TrustScore: 4 sobre 5

4,2

7 Catford Hill, Catford London, SE6 4NU, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We wanted to colour match paint to our kitchen cupboards and were immediately served by a charming gentleman who was so helpful and took us to the paint shelves first to see whether an existing off th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic customer service received today from Ian at Wickes Catford. Ian helped me process both a return and a new purchase. I found Ian to be polite, professional, very knowledgeable and court... Ver más

Valorada con 5 estrellas sobre 5

I went into the store earlier this morning to look at some paints for bathrooms and kitchens and I met one of the workers called Ben. What an absolute gem. He is definitely an asset to Wickes!! custom... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Terrible! Poor customer service, one member of staff didn’t want to move, took several attempts of us asking for him to get up to assist us, would not recommend. Spend your money elsewhere

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Catford

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 7 Catford Hill, Catford, London, SE6 4NU, Reino Unido

  • +442086909872

4,2

Muy bueno

TrustScore: 4 sobre 5

257 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(257)

14.488 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Delivery from Wickes.

Turn up on time. Helpful when asked to leave stuff at the back door.

21 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hey Keith, thanks for your amazing review, and I'm delighted that you enjoyed our punctual delivery service! - Dylan

Valorada con 5 estrellas sobre 5

Wickes has been absolutely brilliant

Wickes has been absolutely brilliant. I get my compost and large planters from them. Reliable and absolutely top notch delivery. Highly recommend

18 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi Shabna, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

Delivered nice and early

Delivered nice and early
No negative comments

4 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi Sharon, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

Home delivery was quick and efficient…

Home delivery was quick and efficient with great communication,

4 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We're glad you found our home delivery quick and efficient, with great communication. Thank you for your positive feedback! -AK

Valorada con 5 estrellas sobre 5

Delivery was very good!

Delivery always very good! Communicative driver, thought around the problem, didn not just return to store when faced with an obstacle.

Other companies often delay deliveries if they cannot drop our goods on the side of the pavement as requested. So, pleased with Wickes

17 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We're happy to hear that our delivery service met your expectations! Thank you for your positive feedback. -LC

Valorada con 1 estrellas sobre 5

Very bad customer care

Very bad customer care. Couldn't return an item despite I had an evidence of purchase . Item purchased the 9/7/2025 at 7.07 from Catford branch. I wound not recommend this shop!

17 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi, I'm sorry to hear that you aren't able to return an item to store. I've requested more information so we can look into this for you. - LC

Valorada con 5 estrellas sobre 5

10 out of 10

10 out of 10
Called before delivery
These guys were spot on helpful , friendly
Well done to wickies for fair price delivery

1 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We're happy to hear that our team was helpful and friendly, and that you were pleased with our delivery service and pricing. Thank you for your perfect rating! TW

Valorada con 5 estrellas sobre 5

Bought some farmyard manure from Wickes…

Bought some farmyard manure from Wickes excellent product really good and delivery was really on time and kept up-to-date. Five stars.

1 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We're happy to hear that you are pleased with the farmyard manure and our delivery service. We appreciate you taking the time to leave us such positive feedback!-GS

Valorada con 4 estrellas sobre 5

Corrugated Roof Sheeting

My order was in two parts with different deliveries. With the first part of corrugated roof sheets, I believe from Catford, the process went very well. The delivery was prompt, I was kept informed and the men delivering the items were polite and helpful. 5 stars for that. The second part of the order, of flashing, came a little later and I was not informed when it was going to be delivered. But in the event the products were fine and were easy to use

2 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We appreciate your feedback. We're happy the first part of your order went smoothly. We regret the second delivery's communication wasn't as good. We'll review our delivery process to improve. Thank you for bringing this to our attention-GS

Valorada con 5 estrellas sobre 5

We were looked after by George in…

We were looked after by George in Catford. George designed our kitchen for us. Incredibly helpful, professional and so knowledgeable. George gave us amazing ideas for the design of our kitchen. If you are looking for a kitchen, you should definitely pop down and ask for George

12 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We appreciate you sharing your experience at our Catford store. We're so glad to hear that you found our kitchen designer George to be helpful, professional, and knowledgeable. Thank you for the positive feedback!-GS

Valorada con 5 estrellas sobre 5

Brilliant delivery service

The delivery process was executed smoothly and as planned. The delivery driver was courteous and made a phone call prior to their arrival. Overall, the service provided was excellent.

30 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We're happy to hear that our delivery service met your expectations with its smooth execution and courteous driver. Thank you for your excellent feedback!-GS

Valorada con 5 estrellas sobre 5

Delivery on my chosen day and within…

Delivery on my chosen day and within the advised time frame.

30 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We're happy to hear that your delivery arrived on the day and within the timeframe you wanted. Thank you for your positive feedback!-GS

Valorada con 1 estrellas sobre 5

Skirting arrived damaged

Skirting arrived damaged. Still in the process of sourcing a refund/repeat delivery.

2 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We regret that the skirting arrived damaged. We are addressing the refund/repeat delivery process. Thanks for your feedback. We've sent you a request for more information-GS

Valorada con 5 estrellas sobre 5

Night before revived text with time…

Night before revived text with time slot driver rang to let me know he was on way very pleasant and helpful as always with delivery from wicks never had a bad de

30 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We're happy to hear that you had a pleasant experience with our delivery service. It's great to know the driver was helpful and that you were informed about the delivery. Thanks for your positive feedback-GS

Valorada con 5 estrellas sobre 5

Husna at Catford

Excellent service from Husna at Catford. Friendly and knew her stuff

27 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We appreciate you taking the time to leave us feedback. We're so glad to hear that you found our service friendly and helpful! TW

Valorada con 5 estrellas sobre 5

Love our new kitchen ❤️

Excellent service from George, who designed us a lovely kitchen and helped things along during the delivery and installation stages. The installer assigned to was Krasimir, and he and his colleagues worked exceptionally hard to install everything, taking great care to achieve a really professional finish.

22 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We appreciate your positive feedback! We're happy to hear that you received excellent service during your kitchen design with George and installation with Krasimir. It's great to know that the team worked hard to achieve a professional finish! We are so glad you love your new Kitchen!
-AF

Valorada con 1 estrellas sobre 5

Partial delivered items on Saturday…

Partial delivered items on Saturday 14.06.25, called customer service and been advised that other store will deliver the same day. Didn't happen, called again customer service which now advised that missing items will be delivered Tuesday 17.06.25. Again didn't happen and called customer Wednesday 18.06.25 which advised that it's not on stock and they will have an update on Tuesday 24.06.25 Although the items still look available on store when check online, the ?Very unprofessional and making me losing money for hiring labour but unable to do the works. Nevere ever from Wickes

14 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

We appreciate you sharing your experience. We're sorry to learn about the missing items and the delays you faced. This falls short of the service we aim to provide. In relation to hiring someone to complete the labor, this is something we advise not to do in our Terms and conditions as delays can and do happen, Im so sorry that this has been the case.
We have sent you a request for more information so we can look into this further for you.
-AF

Valorada con 5 estrellas sobre 5

My experience was great/fantastic…

My experience was great/fantastic because the salesman Ben was very polite,kind and helpful. He took time to check that the items I required were available. Ben went above and beyond and was attentive when my son went to collect the items.
The company Wickes and their sales team are always helpful when I go into the store and take time to advise me if I’m not sure about the products I’m going to purchase !!
I would recommend the company highly and Ben is a credit to the company ! Thanks to him yesterday the 10 June 2025 I got exactly the items I required . I’m extremely
pleased and happy with my purchase
Fantastic 👍🏾
Thku

10 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Catford

Respuesta de Wickes - Catford

Hi Marcha, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ben in our store and that they provided you with useful advice. -AH

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