Wickes - Christchurch Opiniones 

150
•
TrustScore: 4.5 sobre 5

4,7

137-139 Somerford Road, Somerford Dorset, BH23 3PY, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A huge thank you to Lou at the Christchurch Wickes who planned our bathroom. We had a home visit, I visited the store twice to discuss options and process our payment, and nothing was too much t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We went to Wickes when we wanted to update our bathroom. Our designer was very helpful with suggestions as well as listening to our ideas. Customer services could not be more helpful and friendly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Louise helped us design and plan our kitchen . She gave us lots of great advice and honest opinions where we chose something that wouldn’t work . Using her knowledge to help us make the right choices... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We are really disappointed with Wickes, had them out for design of our bathroom which was fine. Follow up appointment was also fine selecting the goods we wanted. 3 hours later given a price which ag... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Christchurch

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 137-139 Somerford Road, Somerford, Dorset, BH23 3PY, Reino Unido

  • +441202487968

4,7

Excelente

TrustScore: 4.5 sobre 5

150 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(150)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lou Ingram. Sales.

Lou. Ingram Very knowledgeable on products good advice not pushy plenty of time to think over. Recommend to my neighbour having new kitchen from Wickes

9 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

David. Thank you for taking the time to share your review with us. We are happy to see that, Lou, provided great service during your visit. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Louise ingham went above and beyond to…

Louise ingham went above and beyond to help us with our kitchen.
We had to re design twice due to our first property falling through.
She walked us through every step, offering guidance and recommendations when she thought something wouldnt work!

I highly recommend going to Lou for designing your dream kitchen!
We can't wait for ours to be fitted.

You're fantastic thanks Lou!

10 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hey Sanchia, thank you for your amazing feedback, and I'm glad you enjoyed the service from Louise in our Christchurch store throughout your kitchen design experience. It makes us proud you would recommend Lou and enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Great designer in Louise

Great designer in Louise, listened to us all the way through and made everything very easy. Loved the design and would thoroughly recommend.

1 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi, Jane. Thank you for taking the time to share your review with us. We are delighted to see that your design consultant, Louise, listened to your requirements and made the whole process easy. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Fantastic kitchen

Louise was very knowledgeable. We felt safe in her hands, she supported us through the whole process from start to finish. We are so pleased with our kitchen. thank you so much

7 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

We're happy to hear that you felt secure and supported throughout the entire process with Louise. We're so pleased you are delighted with your new kitchen. Thank you! -AK

Valorada con 5 estrellas sobre 5

Lovely Kitchen

I needed a new kitchen and ended up at Wickes. My kitchen designer was called Louise Ingram. She came up with a lovely design and some different ideas. It is now fitted and we are very happy with it. Louise was very helpful along the way while it was being fitted and sorted out any problems along the way.

4 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Linda,

We appreciate you sharing your experience. We're happy to hear that you are pleased with the design and that Louise was helpful during the fitting process, resolving any issues.

-Ellysse

Valorada con 5 estrellas sobre 5

Kudos to Louise and Wickes

Louise provided the perfect kitchen design service with consummate professionalism, good humour and, crucially, infinite patience with two clients who couldn't stop asking questions and changing our minds! To say she knows her stuff in depth and makes the process enjoyable is an understatement.

27 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Paul, we're happy to hear that you found the kitchen design service perfect. It's great to know that the process was enjoyable, and that our team member was professional, patient, and knowledgeable. Thank you for your review. -LG

Valorada con 5 estrellas sobre 5

I enjoyed the experience and I have a…

I enjoyed the experience and I have a new fitted kitchen which I like very much. The installers recommended by Wickes were very professional and a pleasure to work with

19 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Peter, we're happy to hear that you enjoyed your experience and are pleased with your new kitchen. It's great to know the installers were professional. Thank you for your feedback. -LG

Valorada con 4 estrellas sobre 5

Deliveries May not arrive on specified day

Slow Start Tricky Deliveries
Problems Solved as they arrived
Overall the installers were very polite
hard working and tidy, Customer Service
Was Full of misinformation.
The finished job was Good Quality

4 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

We appreciate your feedback and are happy the installation team met your expectations. We regret the issues with the initial delivery and the misinformation you received.
- PP

Valorada con 5 estrellas sobre 5

Louise Ingram Wickes Kitchen design Christchurch amazing

Wickes Christchurch Louise Ingram is very professional and thorough - great design ideas and incredible customer service. Thanks!

1 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Mel, we appreciate you sharing your positive experience at Christchurch. We're happy to hear that our colleague provided great design ideas and incredible service! -LG

Valorada con 4 estrellas sobre 5

Kitchen design experience

Highly recommend Laura for her expertise in kitchen design and professional, honest advice. She was extremely helpful and we never felt she was suggesting anything just for a sale but was thinking of our needs and requirements.

10 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi, Jo. Thank you for taking the time to share your review with us. We're glad to see that Laura was professional, honest and extremely helpful during your kitchen design appointment. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Prompt and professional

Katrina came to see me on Saturday. She had some excellent ideas. She was very professional. I’m looking forward to seeing her ideas and plans.

6 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Joannah, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Katrina in our store and that they provided you with useful advice. -AH

Valorada con 1 estrellas sobre 5

AVOID AVOID AVOID

AVOID AVOID AVOID

Anyone thinking of ordering a kitchen, I just wouldn't.

Very unhelpful staff with a stinking attitude. How are these even operating?

16 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Siobhan, thank you for taking the time to leave a review. I'm really sorry to hear that the staff were unhelpful. I have sent you a request for more information. -LG

Valorada con 5 estrellas sobre 5

Kitchen design by Charmaine

We had the absolute pleasure of working with Charmaine, who came to our home to measure and design our kitchen. She was nothing short of amazing—extremely professional, thoughtful, and incredibly clever with her ideas and design solutions. Charmaine opened our eyes to possibilities we had never even considered, and her input has been truly instrumental in shaping not just the kitchen, but the overall design of our home.

Her creativity, attention to detail, and understanding of space and flow made the entire process enjoyable and inspiring. We genuinely could not have done it without her. Charmaine is a true asset to her company, and we will be recommending her to everyone we know.

28 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Ali, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Charmaine in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Extremely helpful experience

Excellent service by Laura Martin Design Consultant at Wickes Christchurch branch who was extremely friendly and helpful in all aspects of choosing a new bathroom. We would highly recommend her to anyone who is looking to fit a new bathroom

15 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

We're happy to hear that you had such a positive experience with Laura at our Wickes Christchurch branch. We appreciate your kind words regarding the assistance you received. We aim to provide helpful service. Thank you for recommending us!

- PP

Valorada con 5 estrellas sobre 5

Excellent customer service .

Excellent customer service from Bonnie, Andy & Kelly at Christchurch store.

9 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

We're happy to hear that you had such a positive experience with Bonnie, Andy and Kelly!
Thank you for acknowledging our team's excellent customer service.
-AF

Valorada con 5 estrellas sobre 5

Staff member -Sophie…5 Star customer service

Staff member -Sophie…
Above and beyond with explanations and customer service given to me and my wife on our purchase of a new bath and items.
Even getting a trolley and loading the item.
A credit to the company !!!!

30 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hey Vincent, thanks for your five star review and I'm delighted that Sophie in our Christchurch store was first class throughout your visit! - Dylan

Valorada con 5 estrellas sobre 5

Wicks Kitchen

Our Kitchen designer was excellent, and was one of the reasons why we chose a Wicks kitchen instead of the other products we looked at. She listened to our requirements, was kind and respectful of our needs (Mr M has Parkinsons) gave advice on various options, put forward ideas, provided plans for both Bespoke and Lifestyle kitchens so that we had a comparison, explained the product, never hurried us to make a decision and really worked hard to provide the best kitchen within the budget we wanted. The kitchen and worktops are very good quality so am looking forward to seeing the complete kitchen when its finally installed.

23 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

We appreciate you sharing your experience. We're so glad to hear that our kitchen designer listened to your requirements, was kind and respectful, and provided valuable advice to make sure that you had options and all the requirements needed were met! It's wonderful that they worked hard to provide the best kitchen within your budget, and that you are happy with the quality! We hope the installation goes as smoothly as possible!
-AF

Valorada con 5 estrellas sobre 5

Visited 26 June spoke to John in tile…

Visited 26 June spoke to John in tile dept very helpfull and got things sorted even took tiles to car many thanx

26 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Linda, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with John in our tile department and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

EXCELLENT 3m by 3m kitchen full install

We have a 3m by 3m kitchen that we wanted to renew after about 30 years.

We narrowed providers to Wickes and another based upon personal recommendations.
We opted for supply and fit by one company so that there was one company responsible for the entire project.

Our Wickes designer was Lou @Christchurch Dorset
We visited both design companies about 4 times each.

We had a pretty good idea what we wanted and Lou @Christchurch provided a very professional service. The measuring service was excellent.
She explained little modifications that would make it more practical.

We then met the Wickes kitchen fitter, Jason of Tiger property maintenance. I'm pretty good with DIY and Jason impressed in our meeting. He listed some fitting modifications that were required and these enhanced the design.

We then signed off the design.

Then came the fitting.

Day one was rip out. Jason had foreseen that the walls may need replastering. He'd already lined up Andy the plasterer. The electrics also needed a new ring main and he'd lined up an electrician. He also supplied a gas fitter.

To cut a long story short the fitting was brilliant. Jason is far cleaner than me!! His skill level is amazing. He even cut the depth off wall units to make them fit flush under an existing RSJ!

It took 2 weeks.

We did the lino, decorating and wall tiling because we just weren't sure what fittings we required.

So it's now signed off

We have no hesitation in recommending Lou and Jason for their incredible end to end service

21 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hey RayB, thanks for your wonderful feedback and I'm delighted that Lou, Jason and Andy were all first class throughout your kitchen design and installation, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Good all round experience

Good all round experience. Plenty of explanations and good suggestions by our consultant, Laura Martin.
Took the time with us to look at the static displays which helped with final choice. Very happy with service.

9 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Laura and Martin in our store and that they provided you with useful advice. -AH

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