Wickes - Christchurch Opiniones 

150
•
TrustScore: 4.5 sobre 5

4,7

137-139 Somerford Road, Somerford Dorset, BH23 3PY, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A huge thank you to Lou at the Christchurch Wickes who planned our bathroom. We had a home visit, I visited the store twice to discuss options and process our payment, and nothing was too much t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We went to Wickes when we wanted to update our bathroom. Our designer was very helpful with suggestions as well as listening to our ideas. Customer services could not be more helpful and friendly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Louise helped us design and plan our kitchen . She gave us lots of great advice and honest opinions where we chose something that wouldn’t work . Using her knowledge to help us make the right choices... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We are really disappointed with Wickes, had them out for design of our bathroom which was fine. Follow up appointment was also fine selecting the goods we wanted. 3 hours later given a price which ag... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Christchurch

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 137-139 Somerford Road, Somerford, Dorset, BH23 3PY, Reino Unido

  • +441202487968

4,7

Excelente

TrustScore: 4.5 sobre 5

150 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(150)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly Recommended

Great service. Very pleased with the kitchen design by Katrina. She has lots of creative ideas and super professional.

1 de julio de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hey Olga, thanks for your five-star review, and I'm glad you enjoyed the service from Katrina throughout your kitchen experience, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

A pleasure to work with.

I have worked with Katrina Pearson on numerous installations and am more than happy to recommend her to new clients. Katrina is always friendly, approachable and always full of great advice. She is always polite, professional and extremely knowledgeable which gives me and my clients every confidence in seeing a project through to its conclusion. Clients always comment on how Katrina made the installation a calm and efficient process. I look forward to working with Katrina on the next project. Simon. The House and Garden Doctor.

26 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hey Simon, thank you for your wonderful feedback regarding the experience you have with Katrina throughout your installation projects. It makes us proud to hear that you always have happy clients! - Dylan

Valorada con 5 estrellas sobre 5

In store design, supply and install kitchen

Our in store design consultant Laura Martin took us through the process of our new kitchen selection from start to finish. She was extremely understanding and gave us some valuable tips and ideas to consider when making our purchase. She was able to answer most of our questions with ease taking her time to explain the purchase mechanism to home installation.

9 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi, Alan. Thank you for taking the time to share your review with us. I'm really pleased to hear that your design consultant, Laura, was really understanding and gave you valuable tips and ideas, answering all your questions. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Rich was Super Helpful

Rich, was super helpful, helping us find our many requests, making it swift and easy to get all the bits we needed for our house move! Friendly and cheerful and nothing too much trouble! Thanks Rich’

1 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Lesley, thanks for taking the time to share this feedback, we are pleased to hear that Rich was super helpful and helped with your requests, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

New Kitchen

We went to buy a kitchen which we were fitting ourselves. Lou @Christchurch Wickes was exceptional! She was not pushy but very knowledgeable about the products and experienced in her work. She came up with ideas that we had not considered. She showed us around the showroom so we could look at choices and layouts. She went over and above to help us for which we are so grateful.

17 de febrero de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi, Alli. Thank you for taking the time o share your review with us. I'm delighted to learn that your design consultant, Lou at our Wickes store in Christchurch was knowledgeable and helpful, going above and beyond. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

I absolutely love my kitchen from…

I absolutely love my kitchen from Wickes. Katrina was brilliant, so helpful, she provided the best customer service I ever had. Thank you so much

17 de diciembre de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hey Larysa, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Basingstoke store from Katrina throughout your kitchen project, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Lovely Sales Adviser

The knowledgeable, friendly and helpful advisor Lou, where nothing was too much trouble. Even when we changed our order.

21 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hello Tina, thank you for your five-star review, and I'm glad that you enjoyed the service in our Christchurch store! - Dylan

Valorada con 5 estrellas sobre 5

The total service given by the…

The total service given by the Christchurch Wickes team. From the moment I said I’d like to look at new kitchens through to the after sales service.

20 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hey John, thanks for your wonderful feedback, and I'm delighted that you enjoyed the service in our Christchurch store! - Dylan

Valorada con 5 estrellas sobre 5

Lou @ Christchurch Wickes

There are many places to get a kitchen from these days and we did look around several companies before going into Wickes. Lou@ the Christchurch store is the reason we choose to order through Wickes, she understood the look we wanted to achieve, was great in finding solutions and making suggestions. Really pleased with the quality of the products we choose too. So much so she's working on our second project, the utility and she's going to be doing our main kitchen in 2025. Highly recommend Lou and the whole team at the Christchurch store.🙌🙌

23 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi, Jo. Thank you for taking the time to share your review with us. I'm delighted to see that your design consultant, Lou, at our Wickes store in Christchurch, was understanding, and always looked to find solutions whilst making suggestions for your new kitchen. I'm also really pleased to see that you are so happy with the quality of your kitchen, that you are now working on your second project with Lou. Please do keep us updated! Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Superb

We have nothing but praise for our experience with Wickes. From the initial meetings, design, installation and aftercare we could not fault it. Our bathroom and shower room is great . Thankyou !

19 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Robert, thanks for taking the time to share this feedback, we are pleased to hear that everything ran smooth from start to finish, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Christchurch Kitchen Design

Laura at Christchurch was really helpful in working out all the needed parts for a replacement kitchen including colours and accessories.

4 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hey James, thanks for your five-star review, and I'm delighted that Laura was able to help you in our Christchurch store! - Dylan

Valorada con 5 estrellas sobre 5

Kitchen Renovation

Lou designed a fantastic kitchen for us. Her knowledge and experience was invaluable in guiding us through the process to ensure that we had the perfect kitchen to meet our needs.

We also used Wickes fitters, who again have been great in working with us during the installation phase of the project.

It has been a great experience and we will certainly go to Lou @ Wickes in Christchurch again.

9 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Mr McDonald, thanks for taking the time to share this feedback, we are pleased to hear that Lou provided you with an excellent experience in store when working on your new kitchen, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Remedial fitter…

The review is for the remedial fitter Pawel and his colleague Chris who completed the remedial works to the kitchen on Monday after 18 months.
Pawel was informative, prompt, professional and tidy.
I make no comment about my experience with Wickes Customer Services at this stage

30 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi, There. Thank you for taking the time to share your review with us. I'm really pleased to see that your fitter, Pawel, was prompt, professional and tidy when coming to complete remedial works. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Wickes in Christchurch were so helpful

Wickes in Christchurch were so helpful. Katrina was absolutely brilliant.

1 de agosto de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hello Jane, thanks for your five-star review, and I'm glad you enjoyed the service from Katrina in our Christchurch store! - Dylan

Valorada con 5 estrellas sobre 5

Expert advice and friendly staff

Expert advice and friendly staff. Especially Lou Ingram at Christchurch branch who went above and beyond to help fit what we required into the space we had available. Not an easy task! Would definitely use again for next kitchen and Wickes in general for other stuff!

12 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi Jane, thanks for taking the time to share this feedback, we are pleased to hear that Lou provided you with a friendly experience in store, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Amazing staff so helpful

Amazing staff so helpful. We didn’t have a clue about hinges for doors or how much grout and adhesive for tiles. Cam really took time to help us and make sure we got everything we needed. I hope you value him as an employee as we wouldn’t have been to get what we needed without him . Been to B&Q the week before for the exact same stuff and came out empty handed as no staff available to help

11 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hello Lynette, thank you for your five-star review, and I'm delighted that Cam in our Christchurch store was able to help you to ensure you got what you needed! - Dylan

Valorada con 1 estrellas sobre 5

Selling faulty products

My husband has spent days preparing and painting our hallway. He used Wickes own brand brilliant white , solvent based eggshell paint for all the woodwork. In the tin it looked white but when dried it was a definite blue. He promptly took it back to the shop and they initially refused to give him his money back because he had opened the tin! He was extremely angry having wasted several days and a lot of hard work - ruined because of a faulty product. After kicking up a fuss they finally gave him his money back and admitted that there was a recall on the product. My husband looked online and found other people who were warning the public not to buy this product - if only we had seen this sooner.

7 de julio de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hi There, thanks for taking the time to share this feedback, we are sorry to hear about your recent experience with Wickes, so that we can look into this further, we have now requested further details via Trustpilot. RD

Valorada con 5 estrellas sobre 5

Lou Ingram

Louise Ingram is a great consultant who came measured our bathroom and ordered everything we needed to replace our old and tired bathroom. Brought in the sale so was amazing. The only thing what was wrong was the shower we ordered was out of stock for a month, we went in there saw Lou on a Sunday morning, she emailed me Tuesday to let us know what was going on then by Friday we had received the shower we wanted by DPD - amazing service through out this, when I phoned customer services to book the rest of my delivery they were amazing as well.
Well done Wickes for making the whole experience a good one

9 de junio de 2024
Opinión espontánea
Logotipo de Wickes - Christchurch

Respuesta de Wickes - Christchurch

Hello Tracy, thanks for your wonderful feedback, and I'm glad that Louise was able to help you throughout your bathroom design and that it was a positive experience. Enjoy your new space! - Dylan

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