I went to Erith store to look at kitchens. Our house needs a new kitchen (having previously had one from Wickes we like the quality) and we met Adrian. He was just amazing and explained us the proces... Ver más
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Fraser Road, Madford Retail Park, Old Atlas Work, Erith Kent, DA8 1QX, GB
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I went to Erith store to look at kitchens. Our house needs a new kitchen (having previously had one from Wickes we like the quality) and we met Adrian. He was just amazing and explained us the proces... Ver más
La empresa ha respondido
I would like to say a big thank you to Sara at Wickes for her excellent customer service. She was extremely helpful, friendly and patient, and went above and beyond to assist me. I really appreciate a... Ver más
La empresa ha respondido
Went to my local Wickes in Erith to have a look at kitchens and get some inspiration. Looking around I was approached by Adi (or Adrian) and wow what an eye opening experience. He's knowledge and conf... Ver más
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I booked two appointments with Wickes. For the first one, they said there was a system error that cancelled my appointment, which is why no one showed up. I rebooked another appointment, but the desi... Ver más
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Escrito por la empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Fraser Road, Madford Retail Park, Old Atlas Work, Erith, Kent, DA8 1QX, Reino Unido
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I came to wickes to get a stick with magnet as I dropped my van keys behind me van seat which I couldn't get to after trying for 2 hours. Wickes did not sell them!!! Some absolute gem called serina came to my rescue as she managed to get her hands in the gap!!!! She went above and beyond! Not her job at all but she still did it!!! If only there were more workers in the world like her! Thank you ever so much

Respuesta de Wickes - Erith
Excellent service from Del and team. They went above and beyond. On behalf og Go-forwardyouth.org thank you.

Respuesta de Wickes - Erith
Sarina was very helpful and friendly. she checked stock availability at other stores and also she called other store to reserve items for me.
definitely be shopping again

Respuesta de Wickes - Erith
Debby was great and helped us find everything quickly

Respuesta de Wickes - Erith
Amazing staff and friendly
Store is the tidy and clean . Happy shopping in Erith

Respuesta de Wickes - Erith
Sarah on checkout was really helpful thank you

Respuesta de Wickes - Erith
The whole crew is amazing , specially max . He's experienced an knows he's stuff ,the rewards are nice I would recommend the shop 100 .
Max , del they all know there stuff.

Respuesta de Wickes - Erith
Debbie was very helpful, both on the phone and when I arrived in store. She went able and beyond to help me find the right door, including the size and colour.

Respuesta de Wickes - Erith
Store was really clean, staff are really friendly and helpful, come here all the time

Respuesta de Wickes - Erith

Respuesta de Wickes - Erith
Always a pleasure to shop at Wickes Erith, great staff well stocked

Respuesta de Wickes - Erith
Debbie was unbelievably helpful. Fantastic customer service. Nice to see it still exists!

Respuesta de Wickes - Erith
Sushma was amazing with helping us!!

Respuesta de Wickes - Erith
Honestly, I couldn’t fault the staff today they was amazing special
Sushma so helpful I would definitely recommend this store thank you. DA8 1QX

Respuesta de Wickes - Erith
Bushman & Kiran were amazing in helping me with a box that I needed to return something. 5 star service. Thank you.

Respuesta de Wickes - Erith
Very impressed with the service from Max at Erith store. Found what I needed and took time to answer all my questions and give me right product as I was unsure what I needed.

Respuesta de Wickes - Erith
We have used Wickes for our bathrooms and kitchen, and on both occasions the service was excellent. During our most recent project (kitchen), the fitters (Kasey Somerville and John Brennan) were outstanding. Their workmanship was top-notch and, when unanticipated issues arose, they gave excellent advice and solved every problem (making tweaks to the original kitchen design to accommodate an oddly shaped room, advising on issues with floorboards and moving a water meter etc.). They coordinated plastering, tiling, electrics, plumbing etc. without any hassle, and also worked extra hours/days to ensure everything was completed on time. They were punctual, tidy and friendly throughout. Highly recommended.

Respuesta de Wickes - Erith

Respuesta de Wickes - Erith
More panels missing from our original kitchen order. Work top missed off the order. Screw that snap off while screwing in the dishwasher. Wrong adhesive kit ordered for the work top.
I am not surprised that Wickes have made all of their kitchen and bathroom staff redundant at Erith and at other stores!

Respuesta de Wickes - Erith
The sales assistant and planner were helpful. We ordered the bespoke kitchen (Sofia) in May and fitters due to start 12th August. Today we find out that Wickes simply forgot to confirm the work tops. So We are now without a work top. No one knows who is to blame as they all blame each other. The fitters now have to delay their next job. I have to take additional time off work which I will seek compensation for. Wickes motto Lets do it Right, is it a bit stupid as they dont do it right. Unfortunately like a lot of big companies they talk a good job and thats all, their Customer Service dept is woeful, they never pick up the phone and take days to answer an email. They were even going to deliver our appliances on the same day the fitters were taking out the old kitchen...........honestly you couldnt make it up. Appalled by their sheer lack of customer service and no urgency to do anything or make it right. Be warned if you order from them. If I could give no stars I would!

Respuesta de Wickes - Erith
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