Wickes - Farnborough Opiniones 

61
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TrustScore: 4.5 sobre 5

4,6

13B Invincible Road Industrial Estate, Farnborough Surrey, GU14 7QU, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had such a lovely helpful polite delivery driver attend last week he placed my heavy flooring inside the house with respect 5 stars for Mariam/n? Wickes Farnborough

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had to collect 173 bags of sub base, ballast, and cement (roughly 4 tonnes) after being let down by another supplier who failed to deliver bulk bags and didn’t communicate why. Timing of the job meant... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I had an absolute nightmare with the delivery. They delivered the tiles days before I had booked it and then even though I contacted customer service to agree a new date they turned up again on a date... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited Wickes Farnborough to buy some decking stain. I was unsure which to get but thankfully a lovely member of staff call George approached me to help. He advised on a barratine decking stain whi... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Farnborough

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • 13B Invincible Road Industrial Estate, Farnborough, Surrey, GU14 7QU, Reino Unido

  • +441252510251

4,6

Excelente

TrustScore: 4.5 sobre 5

61 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(61)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I had such a lovely helpful polite…

I had such a lovely helpful polite delivery driver attend last week he placed my heavy flooring inside the house with respect 5 stars for Mariam/n? Wickes Farnborough

27 de octubre de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

Hi Ali, We are absolutely thrilled to hear about the wonderful service you received during your recent delivery. It is fantastic to know that the driver was so polite and took such great care in helping you bring the heavy items safely inside your home. Thank you so much for taking the time to share this lovely feedback, and we will be sure to pass your kind words along to the team at the branch. - Sean

Valorada con 5 estrellas sobre 5

Hilary was very helpful in store and…

Hilary was very helpful in store and severed us at the counter with great customer service skills

18 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

We're so pleased to hear that Hilary provided such helpful service and demonstrated great customer service skills. Thank you for your kind feedback! -AK

Valorada con 5 estrellas sobre 5

Wevisited the Farnborough store and had exceptional help from Michelle

We visited the Farnborough store and asked Michelle for help with a ain’t colour we were struggling with matching, she was extremely helpful she didn’t make us feel rushed and after exploring several options unsuccessfully she found us a suitable colour match. Thank you Michelle, your help and patience were greatly appreciated.

17 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

Hi, Mary Lee. Thank you for taking the time to share your review with us. We're really pleased to see that Michelle was able to help find you the matching paint colour you required, providing great help and customer service. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Ryan star employee

ventured into wickes and was looking around and needed some help with nails and this lovely bloke called Ryan was there to help, helped me get the correct ones and actually suggested a cheaper alternative saving me quite a decent amount, will be back excellent service very polite and well spoken

12 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

We're so pleased to hear about your fantastic experience, Edward! It's wonderful that Ryan was helpful, suggesting a cheaper alternative and providing excellent, polite, and well-spoken service. We truly appreciate your kind feedback. - Andrew

Valorada con 5 estrellas sobre 5

My husband and I came into Wickes…

My husband and I came into Wickes looking for a specific Duluxe mix however, we struggled to find it for a while until we were approached by a lovely member of staff named George who showed us exactly where it was. All members of staff were exceptionally lovely and happy to help! ;)

3 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

Hello Holly, We're so pleased to hear about your positive experience! It's wonderful that George was able to help you find exactly what you were looking for. We appreciate your kind feedback. -JG

Valorada con 5 estrellas sobre 5

Fantastic staff and paint selection

I visited Wickes Farnborough to buy some decking stain. I was unsure which to get but thankfully a lovely member of staff call George approached me to help. He advised on a barratine decking stain which turned out to be a perfect fit. George was polite, friendly and made my experience pleasant, I would recommend him for employee of the month or certain recognition.

3 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

Hi, Joshua. Thank you for taking the time to share your review with us. We're really pleased to see that, George was polite, friendly and made your shopping experience a pleasant one when going into purchase decking stain. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Great service in store from Megan

Great service in store from Megan. Got all the items I was looking for

3 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

Hi Jimmy, We're so happy to hear you had such a positive experience in our store and found everything you were looking for! We appreciate your kind words. - Sean

Valorada con 5 estrellas sobre 5

Have to say i was pleasantly delighted…

Have to say i was pleasantly delighted with my experience, after the utter shambles in B&Q over the years I thought I'd adventure out further afield and by surprise a Wickes store in the very town. I was none the wiser and I'm sure many of you are too. There was a young chap by the name of Ryan, just so pleasant and polite, knew a thing or two about the different types of sand aswell. Such a good experience I had to share it. Made sure I caught his name and the lovely lady at the tills gave me a review card aswell. Will definitely be making a trip in the future with the utmost level of service I received

1 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

Hi Jasper, We are absolutely thrilled to hear about your wonderful experience with our team. It's fantastic that Ryan was so pleasant and knowledgeable, making your visit so enjoyable. We appreciate you highlighting the excellent service received and look forward to your next visit! - Sean

Valorada con 5 estrellas sobre 5

Good information about product and kind…

Good information about product and kind help to customer

1 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

We're so pleased to hear that you found our product information helpful and our customer service kind, Shukraman. Thank you for your wonderful review! - Andrew

Valorada con 4 estrellas sobre 5

A busy day

2 shopfloor staff seemed to busy to help us but Hilary behind the front desk is a diamond. A true asset to your company, helpful friendly and very knowledgeable.

29 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

We're so pleased to hear about your positive experience with Hilary, Thomas! It's wonderful to know her helpfulness, friendliness, and knowledge made such a positive impression. - Andrew

Valorada con 4 estrellas sobre 5

It took a little while to find the…

It took a little while to find the water butt I was after, but the staff, especially Fay, was super helpful and didn't give up

30 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

We are so glad to hear that Fay was able to assist you in finding exactly what you needed. It's wonderful to know that their dedication made a positive impact. -AK

Valorada con 5 estrellas sobre 5

Above and beyond service

Had to collect 173 bags of sub base, ballast, and cement (roughly 4 tonnes) after being let down by another supplier who failed to deliver bulk bags and didn’t communicate why. Timing of the job meant no alternative but to buy in small bags. Stuart at Wickes in Farnborough was enormously helpful, helping us to shift a good number of the bags into the van, and helped us get access to the last load after the gate had been locked. Really helped save the day!

29 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

We're so pleased to hear that Stuart was able to assist you when you were in a difficult situation. It's wonderful to know their help made such a positive difference to your day! Thank you for sharing your kind words. -AK

Valorada con 5 estrellas sobre 5

I had great friendly help for a nice…

I had great friendly help for a nice lady called cadie. I was after some door handles for my bathroom and wasn't sure what to get and cadie gave me some great advice. So thank you very much.

28 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

We're so pleased to hear about your positive experience and that Cadie provided such helpful assistance with your bathroom door handles. It's wonderful that they gave you great advice! -AK

Valorada con 5 estrellas sobre 5

Cadie was incredibly helpful when I…

Cadie was incredibly helpful when I visited this location! She provided top notch customer service and efficiently identified the fan I needed for my home, I'd happily shop here again!

16 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

We're so pleased to hear that Cadie provided such top-notch customer service and efficiently helped you find exactly what you needed. It's wonderful to know you had such a positive experience! -AK

Valorada con 5 estrellas sobre 5

Sams the man!!

I cane into wicks to buy some pins and was helped by a man that I heard someone else call Sam. He was very friendly and helpful, even though they didn't have what I was looking for I am very happy with Sam's customer service skills

28 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

Hi, Zola. Thank you for taking the time to share your review with us. We're really pleased to see that, Sam provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

I asked for some help from Stuart

I asked for some help from Stuart, the assitant manager. He was extremley helpful, very knowlegeable and polite. I would recommend shoppimh here. Super coustomer service. Thanks Gary

17 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

We're delighted to hear about your excellent experience and that Stuart provided such helpful, knowledgeable, and polite service. Thank you for your kind feedback, Gillian! - AB

Valorada con 5 estrellas sobre 5

Popped in the get topsoil and compost

Popped in to get topsoil and compost. I’m in my 80s now and the colleague in the store Fay offered support for me to get my purchases into the car. Great help and support so thoughtful and was very appreciative

2 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

Hi Richard, we're so pleased to hear about the excellent support you received with your purchases. It's wonderful to know our colleague was so thoughtful and helpful. Thank you for your kind words! -LG

Valorada con 1 estrellas sobre 5

I had an absolute nightmare with the…

I had an absolute nightmare with the delivery. They delivered the tiles days before I had booked it and then even though I contacted customer service to agree a new date they turned up again on a date I hadn’t agreed to . I had to take an impromptu day off to take delivery and they only sent one man. I ended up having to unload my tiles myself. A complete disaster from start to finish

1 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

Hi Cheryl, Thank you for taking the time to share your experience. i'm sorry to hear about your issues with receiving your delivery and appreciate you bringing this to our attention. -Summer M

Valorada con 2 estrellas sobre 5

Made an enquiry and booking for a home…

Made an enquiry and booking for a home visit for a full bathroom refit( albeit small). All good up to this point . Good discussion about requirements , made additional booking to review plan and quote for about a week later. Got a call on the morning I was due to go to the showroom to advise ‘system’ issues….since then silence!! Nothing!! Tried calling the branch, asked for the designer by name to which the response was who?? Does he work here?? Not very inspiring!! Still nothing as I write this despite leaving a message for a call back, and being advised in the absence of our visit ‘we will send over your estimate and product list, and reschedule your visit to the branch’ .
Right now have no idea where we are at with this!!!

9 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

Hi Paul, We apologize for the communication issues and any inconvenience caused regarding your bathroom refit. We'll investigate the lack of contact and ensure our team provides the estimate and product list promptly. We have requested further information. - Sean

Valorada con 5 estrellas sobre 5

My wife and I met with Simon Dredge the kitchen design consultant at Wickes, Farnborough, Hants.

My wife and I met with Simon Dredge, the kitchen design consultant at Wickes, Farnborough, Hants, to discuss remodelling the kitchen in our house in April 2026. We found Simon to be friendly, honest and very knowledgeable, and he was able to give us some very good design ideas for our kitchen and realistic costings.

3 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Farnborough

Respuesta de Wickes - Farnborough

Hey Andrew, thanks for your amazing feedback regarding your kitchen design experience from Simon in our Farnborough store. It makes us proud that you're happy with the end result and enjoy your new space! - Dylan

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