Wickes - Halesowen Opiniones 

133
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TrustScore: 4.5 sobre 5

4,6

Prospect Road, Off Mucklow Hill, Halesowen West Midlands, B62 8DU, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Design consultant Paul Potter has been excellent in advising us on our new kitchen. He listened to our requirement's and did not push us into making any decisions at all. Paul was very patient and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went into Wickes Halesowen branch. Having looked at items I then went to the pay desk and asked for assistance. Anthony appeared within a few minutes and assisted me when choosing my items offering a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kevin was so amazing with his advice ( for free) that we definitely will be using wicks for our tiles and kit.. If it wasn't for your amazing staff we would of gone to b and q

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I have been waiting over a month for a refund and despite many phone calls and emails I'm being ignored by Paul Morris the store manager. The only reason a refund is required is because weeks after ta... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Halesowen

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Prospect Road, Off Mucklow Hill, Halesowen, West Midlands, B62 8DU, Reino Unido

  • +441215509980

4,6

Excelente

TrustScore: 4.5 sobre 5

133 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(133)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I had great experience I was able to…

I had great experience I was able to find my item quick thanks to Bubz he directed me to the right place and even went the extra mile.

9 de agosto de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

We're so pleased to hear you had a great experience and found your item quickly, Jay D. It's wonderful that Bubz went the extra mile to assist you! - AB

Valorada con 5 estrellas sobre 5

Andy was super helpful

Went to Halesowen branch today and had great service from Andy… not only did he source what I needed and collect it for me, but even loaded it all into my car, which wasn’t an easy task… no need to go the gym after all of that lifting Andy😛Thank you

6 de agosto de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

Hi A B,

It's wonderful that Andy was so helpful in assisting you and even loaded everything into your car. Thank you for taking the time to share your experience with us. -Ellysse

Valorada con 5 estrellas sobre 5

Very impressed with the service…

Very impressed with the service provided and care that Paul Potter (Halesowen Wickes) took with us when ordering both our kitchen and bathroom. We visited him both in store, and he came out to our home to measure up and advise. Communication from him was quick and effective. The whole process was smooth and hassle-free, and Paul worked hard to ensure that we were happy with our design. We would highly recommend

6 de agosto de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

We are so pleased to hear about your positive experience and that you were very impressed with the service provided for both your kitchen and bathroom, Sarah. It's wonderful that Paul's communication was quick and effective, ensuring a smooth and hassle-free process. We appreciate your high recommendation! - AB

Valorada con 5 estrellas sobre 5

The experience was amazing the customer…

The experience was amazing the customer service and employees where super nice and understandable. 10/10 would definitely recommend.

1 de agosto de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

We're so pleased to hear you had an amazing experience with us, Mrs Kaur! It's wonderful to know our team were super nice and understanding. Thank you for your recommendation! - AB

Valorada con 5 estrellas sobre 5

I cant wait for my new kitchen to be…

I cant wait for my new kitchen to be installed. Thank you Joanne, your design skills ,customer service and genuine commit to making sure I was happy. At every stage has led to one happy customer
Thank you

24 de julio de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

We're so pleased to hear how happy you are with the design process for your new kitchen! It's wonderful that Joanne's commitment to customer satisfaction shone through every step of the way. Thank you for your fantastic feedback. -AK

Valorada con 5 estrellas sobre 5

Jayne

Jayne , absolute, brilliant assistant was very thoughtful helpful with sorting out my trade card problem yesterday

23 de julio de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

We're so pleased to hear that Jayne provided such brilliant and thoughtful assistance with your trade card issue. Thank you for sharing your positive experience! -AK

Valorada con 5 estrellas sobre 5

Excellent!

i have had several dealings with Wickes Halesowen, both in store and deliveries and every experience has been excellent with all staff i have encountered going the extra mile with their customer service, i’m so impressed!

23 de julio de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

Hi, Linda. Thank you for taking the time to share your review with us. We're really pleased to see that your always have an excellent shopping experience at our Wickes store in Halesowen, both in store and with deliveries. We're also happy to see that our colleagues always go the extra mile. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Good help from nitika/leah would…

Good help from nitika/leah would recommend to anyone easy to communicate and get the job done

18 de julio de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

We're so pleased to hear that Nitika and Leah provided such great assistance and made it easy to communicate. Thank you for sharing your positive experience, Fiaz! - AB

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ Excellent Service from Leah at…

⭐⭐⭐⭐⭐ Excellent Service from Leah at Wickes Halesowen
I would like to commend Leah at the Wickes Halesowen store for her outstanding customer service. She was incredibly helpful and patient while assisting us with mixing various Dulux paint colours, taking the time to ensure we got exactly what we needed.
Nothing was too much trouble, and her friendly, knowledgeable approach made the whole experience easy and enjoyable. It's refreshing to receive such attentive and professional service, and Leah made what could have been a complicated process very straightforward.
Thank you, Leah, for going above and beyond. You are a real credit to the Wickes Halesowen team, and we will certainly be returning for future projects.

11 de julio de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

We're delighted to hear you had such a positive experience. It's wonderful that Leah was incredibly helpful and patient, making the paint mixing process easy and enjoyable. We appreciate your kind words and look forward to your next visit. -AK

Valorada con 1 estrellas sobre 5

Odd manner and disappointing service

We had a consultation with someone from Wickes at our home about a new kitchen.
We'd already selected the kitchen we wanted; all that was to be done was to measure up, select worktops and handles and discuss storage solutions for the two base cupboards that went deep into a corner.
The advisor was erratic, utterly preoccupied with our budget and not interested in answering any of the questions we had.
She literally flounced out mid sentence when we said we simply wanted a price for the kitchen we had selected and didn't need to discuss budget.
It's an Extremely Small Kitchen, no more than 4 base units and 4 wall units. We were quoted nearly £12,000.
There was no design needed, as we were replacing like for like.
She said it was guaranteed for 10 years then the written quote said 2 years.
Really disappointing and frankly weird service.

8 de julio de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

Hey Mish, thank you for your valuable feedback, and I'm sincerely sorry to learn of your design experience in our Halesowen store. I will ensure to feed this back so we can improve on this going forward. - Dylan

Valorada con 1 estrellas sobre 5

Purchased a kitchen just after Covid…

Purchased a kitchen just after Covid wicked fitted the kitchen 3 mouth of completion my kitchen became a nightmare and customer service past me around to different people I wished I never had brought my kitchen and bathroom from wickes it’s been a disaster

10 de octubre de 2025
Opinión espontánea
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Respuesta de Wickes - Halesowen

Hi, Brenda. Thank you for taking the time to share your review with us. I'm really sorry to learn that you've had issues with your kitchen installation and that you're not happy with the customer service you've received when contacting us regarding this. I've sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Valorada con 5 estrellas sobre 5

Brilliant service!

When I decided to do a full bathroom remodel, it felt slightly daunting but once I'd made an at home design consultation and talked through a few ideas I'd had I began feeling so much better! The service and dealings I've had with Paul Potter from Halesowen I have to say have been extremely professional and friendly with such good advice given when I had questions to ask. When I was sent the 3D design through, I was so impressed, my vision brought to life with great understanding of what I wanted!! Can't wait for the job to be started now!! I would highly recommend using this service, it's ideal as its free, and you don't need to go in store to do it!

6 de junio de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

We're delighted to hear about your positive experience with our design consultation service. It's wonderful that Paul Potter provided professional and friendly advice, bringing your vision to life with the 3D design. We appreciate your recommendation! -AK

Valorada con 5 estrellas sobre 5

We met Joanna she guided us all through…

We met Joanna she guided us all through the process in yes buying a Kitchen and she is very nice lady. We find it very easy with her and thank you.

24 de junio de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

We're so glad Joanna made your kitchen buying process easy and pleasant. We appreciate your kind words! -AK

Valorada con 5 estrellas sobre 5

Halosower store & trade account

Elliot at the Halosowen stored was fantastic today, he helped me sign in for a trade account in no time, explained how to use it, what discount we could get and what to do to pay for our purchase made in store whilst waiting for the trade account activation. Couldn't have had better customers service!

20 de junio de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

We're so glad to hear about your excellent experience with Elliot! We appreciate you sharing your positive feedback. -AK

Valorada con 5 estrellas sobre 5

Elliot was amazing

Elliot was amazing! Super helpful and friendly gave appropriate advice on tools, techniques and accessories. Thank you and hope to see you soon!

20 de junio de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

We're so glad Elliot provided such amazing and helpful service. We appreciate your kind words and look forward to your next visit! -AK

Valorada con 5 estrellas sobre 5

Really pleased with the service…

Really pleased with the service received from Greg Evans at the Halesowen store. Nothing was too much trouble and he designed a great kitchen for us with patience and really helpful advice.

18 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

Hi Kirsty, Thanks for your 5-star review! We're so pleased to hear about your positive experience designing your new kitchen. We appreciate your kind words. - Sean

Valorada con 5 estrellas sobre 5

Brilliant Kitchen designer!

Big thank you to Paul Potter at Halesowen Wickes. You were a great help with our kitchen design!

16 de junio de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

Hi Adeel, We are so pleased Paul provided such great help with your kitchen design. Thank you for sharing! - Sean

Valorada con 5 estrellas sobre 5

Great service

Great service from our design consultant Paul Potter. Professional, helpful and friendly. Thank you

13 de junio de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

We are so pleased Paul Potter provided such professional and helpful service. Thank you for sharing! -AK

Valorada con 4 estrellas sobre 5

Greg was very helpful when designing…

Greg was very helpful when designing our bathroom and we are happy with the results.

12 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

We're so pleased you're happy with your new bathroom design, through the help of Greg. Thank you for your feedback! - AB

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