Wickes - Halesowen Opiniones 

107
TrustScore: 4.5 sobre 5

4,5

Prospect Road, Off Mucklow Hill, Halesowen West Midlands, B62 8DU, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Paul Potter from Wickes Halesowen was so helpful and explained everything clearly to me. He was able to answer any questions I had and I feel confident I understand everything about my bathroom refit.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently visited Wickes store at Halesowen in Birmingham. It was Avery pleasant experience. Store was neat and clean. Staff was very helpful. I was particularly impressed with Vish. He had all the a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Such a refreshing change to meet such genuinely helpful staff. None of the 'Have a nice day' nonsense. Leah,Ben & Sabila all provided the highest level of customer service. From helping to locate... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We had a consultation with someone from Wickes at our home about a new kitchen. We'd already selected the kitchen we wanted; all that was to be done was to measure up, select worktops and han... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Halesowen

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Prospect Road, Off Mucklow Hill, Halesowen, West Midlands, B62 8DU, Reino Unido

  • +441215509980

4,5

Excelente

TrustScore: 4.5 sobre 5

107 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(107)

14.684 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Paul Potter at the Halesowen store…

Paul Potter at the Halesowen store couldn’t have been more helpful. Guided us through our purchase and very pleased with what we have decided to buy. Professional and courteous and would recommend.

25 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

Hey Paul, thanks for your five-star review, and I'm glad you enjoyed the service from Paul in our Halesowen store, makes us proud you would recommend us! - Dylan

Valorada con 5 estrellas sobre 5

Joanna and Debbie were fantastic in…

Joanna and Debbie were fantastic in helping me select a new kitchen and gave me loads of advice. Will definitely be using Wickes. Great service!

6 de mayo de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

Hi James,

We're delighted to hear that Joanna and Debbie were able to provide you with advice and support while selecting your new kitchen. We appreciate your kind feedback. -Ellysse

Valorada con 5 estrellas sobre 5

Joanna is amazing!

Used Wickes for our kitchen and Joanna has been amazing! From the initial call, countless amendments she’s had to make for me and the constant positive attitude. She has really helped us make our dream kitchen a reality - giving really helpful advice along the way too. Thank you so much Jo!

11 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

We appreciate you sharing your positive kitchen design experience. It's great to hear that Joanna's helpful advice and positive attitude assisted in making your dream kitchen a reality. Thanks again for the kind feedback. -AK

Valorada con 5 estrellas sobre 5

I ordered bathrooms from Halesowen…

I ordered bathrooms from Halesowen Wickes (Greg) with a full design service. Dates for installation didn't match my needs, so I contracted elsewhere. I needed to return a couple of fittings which was done without question. All in all great experience and goods delivered promptly.

9 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

Hi Paul, Thanks for taking the time leaving your review. We're happy to hear that Greg was able to help you with your bathroom design and was able to answer all your questions. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Amazing experience with the staff and…

Amazing experience with the staff and an quick and easy time

10 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

Hey there, thank you for your five-star review, and I'm glad you enjoyed the service in our Halesowen store. - Dylan

Valorada con 5 estrellas sobre 5

Paul was a very experienced consultant…

Paul was a very experienced consultant who provided a detailed assessment of what we required. Very satisfied with the outcome.

22 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

Hi, Carl. Thank you for taking the time to share your review with us. We're delighted to see that Paul provided an excellent design service and that you're very satisfied with the outcome. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Joanna is amazing!

15 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

Hi Clive, Thanks for taking the time leaving your review. We're happy to hear that Joanna was able to help you with everything. This is the kind of service we aim to achieve. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Friendly service

Joanna was very friendly and gave us some good ideas. Made a hard job very easy. I'm very happy with the design. Thank you for your time.

15 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

Hi, Jenny. Thank you for taking the time to share your review with us. We're really happy to see that Joanna was friendly and came up with some great ideas during your design appointment. Thank you again for your kind feedback. - Scott H

Valorada con 1 estrellas sobre 5

Keep your receipts or they will not exchange products

The amount of hassle I have had to exchange one item, was absolutely ridiculous, apparently bank statements are not good enough to exchange item. All due to customers putting stuff in the wrong place. Yes my fault for not double checking as the first 2 I picked up I did check
or did I take the receipt due to it being such low value the product was worth 8 pound, it was a simple exchange that escalated to me having to ask for a manager.

Its was done in the end but this was a total waste of my time and I have never had issue with wicks like I have today but i see alot of new staff and maybe this is the reason

14 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

We appreciate you sharing your experience. We're sorry the exchange process caused frustration and took up so much of your time, Thanks for bringing this to our attention, We have requested further information to look further into this for you. - Sean

Valorada con 5 estrellas sobre 5

Bathroom renovation

Mr Paul Potter was our Design Consultant at Wickes, Halesowen. He kindly attended our new property to measure the bathroom which required a complete renovation from a wet room to a normal bathroom, taking into consideration pipework which was due to be installed separately. Paul took us through what would be best to suit our requirements and a answered all our questions showing a depth of knowledge and experience for which we were very grateful. An appointment was booked to go to the Wickes store and we made some changes to the design and were shown all the different options and displays in store, which helped make informed choices. We were pleased with the design suggested and placed an order! Thank you for the polite and professional service.

12 de abril de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

Hi Raj, Thanks for taking the time leaving your review. We're happy to hear that Paul was helpful and showed a depth of knowledge. It's great that the in-store displays helped you make informed choices and that you were pleased with the design suggested. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Joanna McCormack a breath of fresh air

Joanna McCormack yeah very confident in her job and made us feel very comfortable and she was very very helpful really patient polite and we would recommend her to any of our friends without a doubt.

6 de marzo de 2026
Opinión espontánea
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Respuesta de Wickes - Halesowen

Hi Mrs Gwinnell,

We appreciate you sharing your positive experience. It's great to hear that you felt comfortable and that Joanna was helpful, patient, and polite. Thank you for the recommendation! -Ellysse

Valorada con 5 estrellas sobre 5

The best

The best
Design consultant
Joanna McCormack
Thanks for the help🙏🙏

6 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

Hi Claudiu, Thanks for taking the time leaving your review. We are happy to hear that Joanna was able to help design your project and show the level of service we aim to achieve on all our stores. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Fantastic Service

Really great experience, staff are all friendly and very helpful with all questions I had. Made great suggestions when asking for advice but not over bearing.

Would shop here again

22 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

Hi Curtis 'jessica' Walton, We appreciate you sharing your feedback. We're happy to hear that our staff were friendly and helpful with your questions, offering great advice. We look forward to seeing you again. - Sean

Valorada con 5 estrellas sobre 5

Can't complain

Can't complain, friendly. Better than up the road.

7 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

Hi Sam, Thank you for telling us about your visit to our Halesowen store and for your five-star review.- DG

Valorada con 5 estrellas sobre 5

Kitchen enquiry , great experience

We arranged a home visit with Joanna and she was very pleasant and knowledgeable , she was very patient and understood exactly what we wanted .We changed the design a couple of times over email and in store and Joanna was very accommodating for these changes and it never phased her . First time we have ever designed and purchased a kitchen and couldn’t have had a better experience with Joanna to be honest . Can’t wait for it to arrive !!

6 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

Hi Matthew, Thank you for sharing your experience with us. It is wonderful to hear that Joanna was able to change and accommodate the design to your wants and needs and was able to support you the whole way. -SM

Valorada con 4 estrellas sobre 5

On arrival was greeted by kitchen…

On arrival was greeted by kitchen advisor who asked what type of kitchen I was looking for . He was very informative on the kitchens that were available. He did an excellent plan of the units I choose considering my kitchen measurements weren't very accurate .

30 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

Hi Sally, Thank you for taking the time to share you feedback with us. It is wonderful to hear that you found your kitchen advisor to be friendly and informative. -SM

Valorada con 5 estrellas sobre 5

Joanna McCormack a Design Consultant in…

Joanna McCormack a Design Consultant in Halesowen was very professional and very helpful with kitchen design.

31 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

We appreciate you sharing your experience with us. We are so glad to hear that Joanna McCormack was professional and helpful with the kitchen design. -AK

Valorada con 5 estrellas sobre 5

I’ve been to this store a few times and…

I’ve been to this store a few times and one impartially person has served me a few times called Jayne. She is always smiling, so friendly and always willing to help. She is a credit to the wickes team 😃

20 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

Hi Fabella.

We appreciate you taking the time to share your positive experience in our store. We're so glad to hear that our team member provided such great service.
- PP

Valorada con 5 estrellas sobre 5

Excellent Service

I wanted to leave positive feedback about the service I received from Debbie at your Halesowen Store. Super helpful and was kind enough to guide me around the store finding the products I needed. Wasn't having the best day so was really pleased with Debbie's friendliness, product knowledge and advice in regards to what would be best suited to my decorating needs. Had a positive experience.

Thanks

19 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

Hi, William. Thank you for taking the time to share your review with us. We are really pleased to see that Debbie at our Wickes store in Halesowen was helpful, friendly and knowledgeable providing an excellent in-store experience. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

My local branch in halesowen has some…

My local branch in halesowen has some brilliant staff working there expecially Jayne and Debbie,who had been very helpful with a complex refund.

18 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Halesowen

Respuesta de Wickes - Halesowen

Hi Steven, we're happy to hear that our branch team provided brilliant support. It's great to know they were very helpful while assisting with the complex refund. Thanks for your feedback. -LG

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