Wickes - Hemel Hempstead Opiniones 

133
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TrustScore: 5 sobre 5

4,8

London Road, Unit 2, Hemel Hempstead Hertfordshire, HP3 9SR, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Deepa was absolutely wonderful from start to finish. She was incredibly helpful, patient and professional throughout the whole process. Even though we changed our minds three times, nothing was ever... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Nightmare bathroom installation. They caused a flood, left 4 holes in my walls, Tiling a complete bodge job. Shower tray was installed completely wrong and the scree just fell off it when a leak detec... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience of getting a new kitchen from Wickes was positive from my first meeting with Deepa, kitchen designer, to the end of the instillation by kitchen fitter Steve. Deepa listened to all of my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Complete kitchen refit, designed by Deepa and expertly carried out by Saba and his team including plastering, plumbing, gas and electrical tasks. This has created a beautiful kitchen that will be a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Hemel Hempstead

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • London Road, Unit 2, Hemel Hempstead, Hertfordshire, HP3 9SR, Reino Unido

  • +441442216000

4,8

Excelente

TrustScore: 5 sobre 5

133 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(133)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We were very impressed with Deepa’s professionalism.

We were very impressed with Deepa’s knowledge and understanding of our needs and preferences, when planning our bathroom.
Deepa has a friendly and professional work ethic.
We appreciated her expertise when helping us decide what would be the best room for us.
Deepa regularly checked in with us, even after ordering our bathroom, to make sure we were happy and satisfied with our purchases.

28 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

We appreciate you sharing your experience. It's great to hear that you were impressed with the knowledge and understanding shown by Deepa when planning your bathroom. We're happy you appreciated the expertise and regular check-ins to ensure your satisfaction. Thank you for your kind feedback! -AK

Valorada con 5 estrellas sobre 5

I use Wickes Hemel Hempstead Apsley Branch

I use Wickes Hemel Hempstead Apsley Branch
Use them continuously for DIY products on numerous occasions I go in and speak to Ian. He is always so helpful. Has a good knowledge of products and points me in the right direction. The service he gives is on and above anywhere else.

12 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

Hi Anthony, Thank you for your review. We are pleased that you find all the products you need at our Hemel Hempstead store. Thank you in particular for mentioning the great customer service you receive from our colleague Ian.

Valorada con 5 estrellas sobre 5

Would like to thanks Deepa from the…

Would like to thanks Deepa from the design team for putting out utility room together perfectly put together and over the moon with the results

Thanks again

Grant Parbery

4 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

We are delighted that you are pleased with the utility room design by Deepa. Thank you for your kind words! -AK

Valorada con 5 estrellas sobre 5

Simply amazing

Every time I visit, I have a fantastic experience. The team is consistently helpful and friendly, creating a welcoming atmosphere that makes me feel at ease. Among them, Alfie and Oliver stand out as incredible helpers. They always go out of their way to assist me, whether it’s answering my questions, providing detailed explanations, or offering solutions to any issues I encounter. Their dedication and willingness to help are truly commendable, and I can’t thank them enough for their exceptional service. Their efforts make each visit even more enjoyable and memorable. well done guys!!

6 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

We appreciate you sharing your positive experience. We're happy to hear that you find our team helpful and that their service makes your visits enjoyable. It's great to know that Alfie and Oliver stood out with their dedication. Thank you for your feedback. -AK

Valorada con 5 estrellas sobre 5

Great Customer Service by Oliver

Quality products and great customer service provided by Oliver. He even helped me carrying stuff to my car as I have tennis elbow at the moment.

28 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

We appreciate you sharing your feedback. We are so glad to hear about the great assistance you received and that our products met your expectations.- PP

Valorada con 5 estrellas sobre 5

We popped in purely on the off chance…

We popped in purely on the off chance after being quoted a lot for tiles somewhere else. Saw exactly what we wanted for half the price. Kevin who helped us was great, really knowledgeable, polite, friendly and a credit to the wicks team. 2 very happy customers.

27 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

Hi Steph, We're happy to hear that you found what you wanted at a great price! We appreciate your kind words regarding the service you received; it's great to know we could provide a positive experience. Thanks for your review! - Sean

Valorada con 2 estrellas sobre 5

Sadly I did not enjoy my experience!

Sadly I did not enjoy my experience, very frustrating as I had high hopes and the process of designing and having a new bathroom should be fun and exciting. This was not the experience I hoped for. The designer was very friendly, but I wish there was a little more communication before hand. Most of what we went through I could have done at home prior to the appointment so we could get designs done. Lots of my questions were unanswered and they didn't have the products I was really keen on. I will try somewhere else for my bathroom. This isn't their strength.

22 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

Hi Charles, We appreciate you sharing your experience. We're sorry to hear that the process was not as smooth or exciting as you had hoped. We will review your feedback regarding communication and product availability to improve our services, I have requested further information from yourself to have this looked into. - Sean

Valorada con 1 estrellas sobre 5

Appalling experience

I ordered multiple bags of quick set cement, gravel and a sheet of plywood. I paid £35 delivery for a SIX hour time slot. Instead of plywood I got MDF (which had been on the back of an open back delivery lorry and was drenched). Totally useless for my job. All bags of cement which were on the bottom of the delivery pallet were split and leaked all over my drive. It was raining so I had to spend half an hour clearing the leaked cement away before it set. I spoke to a very abrupt and frankly rude member of staff later in the day. No apology at all and a definite sense of boredom with my complaint and lack of belief in what I was saying. I insisted on the return of my delivery charge. Paying £35 for a six hour time slot was appalling anyway. I would have swapped my damaged/wrong goods but was not able to spare the time waiting in another massive time slot. An appalling experience overall. Out of pocket and had to clear up in the pouring rain. Would give zero stars if possible.

20 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

Hi, Thank you for taking the time to share your feedback. We are extremely sorry to hear about the experience you had with your recent delivery, and we appreciate the chance to address this with you. What you’ve described falls far below the standards we expect for our products, our delivery service, and the way our colleagues interact with customers. I have sent a request for further information to look into this for you. -JL

Valorada con 5 estrellas sobre 5

Really helpful staff

Really helpful staff, particularly Ian (E) at the Apsley branch, as I was finding tester pots

18 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

Hi, John. Thank you for taking the time to share your review with us. We are really happy to see that you found our staff especially Ian to be really helpful. Thank you again for your kind feedback.

Valorada con 5 estrellas sobre 5

Kitchen design in Hemel Hempstead went very well

We visited Wickes' store in Hemel Hempstead after Christmas to see about a new kitchen. Deepa was very helpful and has been very efficient in coming out to see us and turning round a new kitchen design in a matter of hours. Also got very clear and honest advice. Order now placed, very happy.

18 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

Hi James.

We appreciate you sharing your feedback regarding the Hemel Hempstead store. We're happy to hear that you received helpful and efficient service and clear, honest advice regarding your new kitchen design. Thank you!- PP

Valorada con 5 estrellas sobre 5

Went to Hemel branch to look for new…

Went to Hemel branch to look for new bathroom suite. Deepa introduced herself as a designer and was amazing. Really helpful and friendly. Made everything easy and whole process was smooth.

11 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

We appreciate you sharing your experience at the Hemel branch. We're happy to hear that you found Deepa amazing, helpful, and friendly, making the process smooth. -AK

Valorada con 5 estrellas sobre 5

Really slick and easy

Really slick and easy. Good advice and great service.

17 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

Hey there, thank you for your amazing review, and I'm glad you enjoyed the easy service in our Hemel Hempstead store! - Dylan

Valorada con 5 estrellas sobre 5

Great service from Deepa

Great service from Deepa, pleasure to deal with.

15 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

Hi Kieran,

We're delighted to hear that you received a great service from Deepa. Thank you for sharing your experience with us. -Ellysse

Valorada con 5 estrellas sobre 5

Kayleigh oliver and Fionn helped me…

Kayleigh oliver and Fionn helped me sign up for the trade pro discount I had issues working the app and got sorted out efficiently very pleased.

13 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

Hi Paul, Thanks for taking the time leaving your review. We are happy to hear that Kayleigh and Fionn was able to help you get your trade pro discount when you were having issues with the app. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

We visited Wickes Hemel to start the…

We visited Wickes Hemel to start the process of designing our new kitchen, quite an overwhelming experience I've since found out! However Deepa made the whole experience so much easier! She came to our home to discuss what we wanted and then spent time with us back in store discussing and planning the kitchen we have now ordered. Some of our plans were quite bespoke which she helped us with and was honest and helpful in her response. I would highly recommend her services and Wickes Hemel in general as every member of staff has been helpful.
Great experience

10 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

Hi Claire.

We appreciate you sharing your experience. We're so happy to hear that your kitchen design process was made easier and that our team was helpful and honest. We value your recommendation!- PP

Valorada con 5 estrellas sobre 5

Oliver from wickes was precise and…

Oliver from wickes was precise and helpful that helped us to choose the right products

10 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

Hi, Hassan. Thank you for taking the time to share your review with us. We are happy to see that Oliver was precise and helped you choose the correct products. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

My experience in Wicks was excellent

My experience in Wicks was excellent. Gentleman who served me name Oliver made sure I got all the products and was very helpful and friendly. Guided us to get what we require. Lovely gentlemen 😊

10 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

Hi, Nisa. Thank you for taking the time to share your review with us. We are really pleased to see that Oliver was helpful and friendly, providing great customer service. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Oliver was very helpful from wickes

Oliver was very helpful from wickes, that enabled us to get the right products for the job.

10 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

Hi, Rahim. Thank you for taking the time to share your experience with us. We are happy to see that Oliver was able to help you get the right products for your job. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Our first dream kitchen

We came to look for our first kitchen and we spoke with Deepah, she was a great help looking for what we wanted, giving us suitable and appropriate options and being extremely helpful with all our needs!

10 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Hemel Hempstead

Respuesta de Wickes - Hemel Hempstead

Hi, Thank you for taking the time to share your experience with us. We are happy to hear Deepah was a great help when going into look for your first kitchen, providing great options and being accommodating. Thank you again for your kind feedback. - Scott H

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