Wickes - Letchworth Opiniones 

226
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TrustScore: 4.5 sobre 5

4,7

Cotton Brown Park, Unit 2, Letchworth Hertfordshire, SG6 1UP, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We would like to say a huge thank you to Wickes for their generous donation of compost, bark and a water butt to support our SEND garden. Their support will make a real difference, helping us t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We already had part of our kitchen and Amy was fabulous in helping us work out what we still needed and the best way to lay everything out - we would have been lost without her! Will definitely be com... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

26.10.26 Letchworth store has a very helpful assistant called Jess. Jess sorted a chop saw exchange for me last week and today saved me 10% by getting a trade card. Deserves promotion and pay rise.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Pros: Great kitchen design by Mark Hopkins. Also installation by Kevin Swinford was v well done. Cons: Delays with tile order and other issues so kitchen still not quite finished 45 days after start... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Letchworth

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Cotton Brown Park, Unit 2, Letchworth, Hertfordshire, SG6 1UP, Reino Unido

  • +441462484366

4,7

Excelente

TrustScore: 4.5 sobre 5

226 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(226)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Donation to SEND garden

We would like to say a huge thank you to Wickes for their generous donation of compost, bark and a water butt to support our SEND garden.

Their support will make a real difference, helping us to create and maintain a lovely outdoor space where our children can enjoy gardening, explore nature and learn new skills.

A special thank you to Natalia for organising the donation and for being so helpful and supportive. It is greatly appreciated!

Thank you again to everyone at Wickes for supporting our garden project.

4 de noviembre de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi, Deborah. Thank you for sharing your experience. We're proud to have supported such a wonderful project and are delighted that the compost, bark and water butt will help create a thriving outdoor space for the children. We'll be sure to pass on your lovely comments to Natalia and the team. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

26.10.26 Jess is amazing.

26.10.26
Letchworth store has a very helpful assistant called Jess. Jess sorted a chop saw exchange for me last week and today saved me 10% by getting a trade card. Deserves promotion and pay rise.

26 de octubre de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We are absolutely delighted to hear about your fantastic experience at our store. It is wonderful to know that Jess provided such outstanding support with your exchange and helped you secure great savings by setting up a trade card. Thank you for taking the time to share your review with us. -AK

Valorada con 5 estrellas sobre 5

Amy’s knowledge and experience was fabulous!

We already had part of our kitchen and Amy was fabulous in helping us work out what we still needed and the best way to lay everything out - we would have been lost without her! Will definitely be coming back to her for refurbishing our bathroom in a few months.

3 de octubre de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi lh. We are so pleased to hear about your fantastic experience with your kitchen project! It is wonderful to know that Amy provided such valuable assistance in planning your ideal layout and selecting the exact pieces you needed. We truly appreciate your kind feedback and look forward to helping you transform your bathroom in the coming months. - Andrew

Valorada con 5 estrellas sobre 5

click and collect order

Ordered on click and collect.
Item was available really quickly. Great service from Mandy who was very helpful in sorting out an issue with the stock. Thank you!

19 de octubre de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hello Alex, We are so pleased to hear that your click and collect order was ready so quickly and that our team member was able to efficiently resolve the issue with your item. Thank you very much for taking the time to share your positive experience and kind feedback with us. - FC

Valorada con 5 estrellas sobre 5

Kayley was very helpful and even helped…

Kayley was very helpful and even helped me make a saving on my paint and I really appreciate that 😀

3 de octubre de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hello Jacqueline, We are so pleased to hear that you had such a wonderful experience during your visit. It is fantastic to know that you received such helpful service and were able to make a great saving on your project. Thank you for taking the time to share your kind feedback with us! - FC

Valorada con 5 estrellas sobre 5

Wickes are Fortunate to have her!

I need to call out one of the consistently happiest colleagues I've seen in the Letchworth branch.

Fortune always has a smile, and provides first class customer service. She is a superstar.

Whatever grade she is, give her a pay rise! :)

6 de octubre de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hello Duncan, We are so pleased to hear about your fantastic experience at our Letchworth branch. It is wonderful to know that you received such first-class customer service and that our colleague's cheerful attitude made such a positive impression on your visit. Thank you very much for taking the time to share your kind feedback. -JG

Valorada con 5 estrellas sobre 5

Always a pleasant visit to wickes being…

Always a pleasant visit to wickes being a painter and decorator. Jess Especially always on hand to help out and always
Pleasant and chatty

1 de octubre de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hello Nicholas, We are so pleased to hear that you always have such an enjoyable experience when visiting our store. It is wonderful to know that our team member is consistently on hand to offer helpful support and friendly conversation for your trade needs. Thank you for taking the time to share your kind feedback with us. - FC

Valorada con 5 estrellas sobre 5

I went to see Amy to help me plan my…

I went to see Amy to help me plan my utility are as she had helped me last year with a shower room.
Amy is extremely professional and knowledgeable about all the products.
She was very prompt in answering emails and questions even in her own time.
I would highly recommend using Amy for any project. Thank you again Amy for all your time and input.

18 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi Mrs Murray, We are so pleased to hear about your wonderful experience with your utility area project! It's fantastic that our design consultant Amy was extremely professional and knowledgeable. We are delighted that you would highly recommend using our services for any project. - Sean

Valorada con 4 estrellas sobre 5

Martin was extremely helpful

Martin was extremely helpful. Nothing was a silly question! He was always willing to share his knowledge and wisdom providing valuable advise. Thank you!

16 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hello, Thank you for the lovely review! We’re so pleased Martin was able to offer his knowledge and advice to make your experience a positive one. -JG

Valorada con 5 estrellas sobre 5

Luke was great

Luke was great! Super helpful and friendly. There should definitely be a reward for staff when they receive reviews as they all
seem a little stretched however, always helpful :)

8 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hello Sophie, We're so happy to hear Luke provided such helpful and friendly service! We truly appreciate you recognizing our team's hard work and dedication. Your feedback is valuable to us. -JG

Valorada con 5 estrellas sobre 5

Alfie helped us to order some…

Alfie helped us to order some replacement work tops. He couldnt do any more for us.

1 de septiembre de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi Allan, We're happy to hear that Alfie provided excellent assistance with your replacement worktops - FC

Valorada con 5 estrellas sobre 5

Great service

Great service. friendly, helpful and knowledgeable thank you Alfie

31 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Thank you for your wonderful review! We are so pleased to hear that you received great service and found Alfie to be friendly, helpful, and knowledgeable. -AK

Valorada con 5 estrellas sobre 5

Alfie from the Letchworth Wickes was…

Alfie from the Letchworth Wickes was very helpful

28 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi, Luke. Thank you for taking the time to share your review with us. We're really pleased to see that, Alfie was really helpful during your visit to our Wickes store in Letchworth. Thank you again for your kind feedback. - Scott H

Valorada con 4 estrellas sobre 5

Generally good

Pros: Great kitchen design by Mark Hopkins. Also installation by Kevin Swinford was v well done.
Cons: Delays with tile order and other issues so kitchen still not quite finished 45 days after start date.

13 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi There, thank you for your review. We are sorry to hear about the delay with part of your order. We have sent you a Trust Pilot request for more information so that we can look into this for you.

Valorada con 5 estrellas sobre 5

Fortune at Wickes

I want to say a BIG, heartfelt thank you to Fortune at the pay point! She was absolutely brilliant — even with a long queue and being the only staff member in sight, she still greeted me with a smile and genuinely asked if I needed any help. Moments like that really stand out, and it’s fantastic to see that Wickes truly puts customer experience front and centre.
From The Paint Mix Man :)

22 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi, Robert. Thank you for taking the time to share your review with us. We're really happy to see that, Fortune provided a warm and friendly service, making for a great shopping experience. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Kitchen Design

Kitchen Design
Amy was very helpful, fitted a home visit at short notice. She listened to all my preferences and came with 2 great designs. The design was prepared very efficiently and talked us through all the details in store showing us the examples in the display.
I would highly recommend Amy.

7 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi There,

We're so pleased to hear about your positive experience and that Amy was very helpful and listened to your preferences. It's wonderful that you received two great designs and that the process was efficient. Thank you for your recommendation! -Ellysse

Valorada con 5 estrellas sobre 5

Outstanding service

I had a click and collect order from the Letchworth store but unfortunately I couldn’t enter the store as I had no-one with me and I am disabled. I phoned the store ahead of arriving and spoke to a lovely lady called Jess who very kindly, brought out my order to me once I’d arrived in my car. I cannot thank Jess enough for this! She didn’t make me feel guilty or anything for asking! Great service :)

31 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi, Renee. Thank you for taking the time to share your experience with us. We're delighted to see that Jess provided excellent customer service and was able to bring your order out to your car. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Good staff went in for some plaster and…

Good staff went in for some plaster and bark chips

2 de agosto de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We're glad to hear our staff provided a good experience for your plaster and bark chip needs! We appreciate your kind words. - AB

Valorada con 5 estrellas sobre 5

Thanks ever so much to mark Hopkins for…

Thanks ever so much to mark Hopkins for his professional help with our new kitchen we are truly thrilled with it from design to finish everything is fantastic and mark was a great person to deal with nothing was never to much trouble for him excellent many thanks

8 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We're so pleased to hear about your positive experience with our team! It's wonderful that Mark Hopkins provided such professional and helpful service, and that you're thrilled with your new kitchen from design to finish. Thank you for your kind feedback! -AK

Valorada con 5 estrellas sobre 5

Kaylesh and Luke were fantastic

Kaylesh and Luke were absolutely wonderful. As took my mother to buy some stones. Helped wash, so she could see the right colour. And Luke bought them all to my car for us. And loaded in. Couldn’t have asked for a better experience. Been back today for more stones

25 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We are so happy to hear about your wonderful experience. It's fantastic that Kaylesh and Luke could assist your mother so effectively. We truly appreciate your kind words and your continued support. -AK

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