Wickes - Letchworth Opiniones 

209
TrustScore: 4.5 sobre 5

4,6

Cotton Brown Park, Unit 2, Letchworth Hertfordshire, SG6 1UP, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Booked a home visit to measure up and discuss a new kitchen. Despite an email confirming the appointment, no one turned up, but they sent an email saying it was lovely to meet us and a follow up askin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been looking for a particular paint all afternoon. Couldn’t find it anywhere. A very helpful guy called Alfie explained that it was a mix only colour but unfortunately he couldn’t make it as they didn... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Yesterday (2April 26), I visited Wickes to buy a Grout pen. Unfortunately non in stock. I was helped by Izzy from Letchworth shop. She was so polite and genuinely helpful, telling me that new stock h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kaylesh and Luke were absolutely wonderful. As took my mother to buy some stones. Helped wash, so she could see the right colour. And Luke bought them all to my car for us. And loaded in. Couldn’t hav... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Letchworth

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Cotton Brown Park, Unit 2, Letchworth, Hertfordshire, SG6 1UP, Reino Unido

  • +441462484366

4,6

Excelente

TrustScore: 4.5 sobre 5

209 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(209)

13.379 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Thanks ever so much to mark Hopkins for…

Thanks ever so much to mark Hopkins for his professional help with our new kitchen we are truly thrilled with it from design to finish everything is fantastic and mark was a great person to deal with nothing was never to much trouble for him excellent many thanks

8 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We're so pleased to hear about your positive experience with our team! It's wonderful that Mark Hopkins provided such professional and helpful service, and that you're thrilled with your new kitchen from design to finish. Thank you for your kind feedback! -AK

Valorada con 5 estrellas sobre 5

Kaylesh and Luke were fantastic

Kaylesh and Luke were absolutely wonderful. As took my mother to buy some stones. Helped wash, so she could see the right colour. And Luke bought them all to my car for us. And loaded in. Couldn’t have asked for a better experience. Been back today for more stones

25 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We are so happy to hear about your wonderful experience. It's fantastic that Kaylesh and Luke could assist your mother so effectively. We truly appreciate your kind words and your continued support. -AK

Valorada con 1 estrellas sobre 5

No show

Booked a home visit to measure up and discuss a new kitchen. Despite an email confirming the appointment, no one turned up, but they sent an email saying it was lovely to meet us and a follow up asking me to review the service. Will no longer consider Wickes for my new kitchen - if they can't attend design appointments, how can I trust them to complete a big project?

24 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We sincerely apologise for the missed appointment and the subsequent confusion regarding your kitchen design service. We understand your frustration and regret that this experience has led you to lose trust in our services. This is certainly not the impression we wish to create. We will pass this onto the relevant team(s) to look into further. -AK

Valorada con 5 estrellas sobre 5

Helped by Alfie at the Letchworth store…

Helped by Alfie at the Letchworth store - a star man! Could not have had better service - all items ordered and delivery arranged. Very many thanks for your help.

15 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi, Richard. Thank you for taking the time to share your review with us. We're delighted to see that Alfie provided great customer service during your visit to our Wickes store in Letchworth. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Helpful and knowledgeable staff

Been looking for a particular paint all afternoon. Couldn’t find it anywhere. A very helpful guy called Alfie explained that it was a mix only colour but unfortunately he couldn’t make it as they didn’t have the correct mix. He colour matched the colour I wanted and it’s spot on!! Very helpful and on point customer service. Thank you Alfie!

13 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi Kate, thanks for your fantastic review! It's wonderful to hear that our team was able to provide such helpful and accurate service, especially with a tricky colour match. We're so glad you're happy with the result! -LG

Valorada con 5 estrellas sobre 5

Excellent service from Alfie

Excellent service from Alfie - thank you!

5 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi, Anne. Thank you for taking the time to share your experience with us. We're really happy to see that Alfie provided excellent service during your visit. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Top notch help from Alfie helping me…

Top notch help from Alfie helping me mix 2 pots of paint and also walking me done the sale to buy a third one for outdoors. Super helpful and patient, I would definitely recommend

5 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi, Nicholas. Thank you for taking the time to share your review with us. We're delighted to see that your pleased with the customer service provided by Alfie. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Gerald was really helpful when we…

Gerald was really helpful when we realised we'd bought the wrong car with us and kindly halved the wood we bought so we could get it home!

4 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi, Carrie. Thank you for taking the time to share your review with us. We're really pleased to hear that Gerald was able to help and went the extra mile to make sure you could get your purchase home. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Kitchen purchase and installation

From start to finish the support of the Wickes kitchen sales team was absolutely first class.
I did decide to install the kitchen myself, simply because this was the third Wickes kitchen that has been fitted into my house over the years and to be honest I haven’t been disappointed with any of them. The agreed delivery date of the kitchens bits and bobs, as agreed at the time of purchase was the date when the units, worktops and tiles arrived, the boxed carcasses were put within the house at my chosen place by the two guys who arrived in the delivery lorry, everything was there, no shortages and no damaged units or doors or worktops. Unit assembly was straight forward and installation was relatively easy. I did purchase a tin of colour match paint using the kitchen door as the colour sample, absolutely fantastic colour match well worth having this in my opinion.
Now that the walls have been tiled with tiles purchased from Wickes, it looks very nice, both my wife and I are very happy.
Big thank you to Nick Barnard for his time and patience
.

27 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi, Mrs Fox. Thank you for taking the time to share your review with us. We’re delighted to hear how pleased you are with the support from our kitchen sales team, the smooth delivery process, and the quality of your kitchen. It’s great to know installation went well and that the colour match paint and tiling finished everything off perfectly. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Had a home visit by Salvatore and he…

Had a home visit by Salvatore and he was great spoke us through the whole process and made everything very simple and was always happy to help/ answer any questions we had, came into the store the next day and he was very helpful once again so decided to proceed with the kitchen 10/10

14 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi Jack, we are so pleased to hear about your positive experience with our team, both during the home visit and in-store. It's wonderful that we could make the process simple and answer all your questions. Thank you for your kind feedback! -LG

Valorada con 5 estrellas sobre 5

I visited the store today in Letchworth…

I visited the store today in Letchworth to exchange some paint, Martin was fantastic he sorted it all out for me great member of staff, thank you.

8 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi, Hilly. Thank you for taking the time to share your review with us. We're really pleased to see that, Martin, provided a fantastic shopping experience during your visit to our Wickes store in Letchworth. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Delighted with the surveyor that…

Delighted with the surveyor that attended.. listened to my requirements and advised accordingly

6 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We're so glad to hear our surveyor provided excellent service and guidance. Thank you for your kind words. - AB

Valorada con 5 estrellas sobre 5

Gerald was helpful in finding what we…

Gerald was helpful in finding what we needed and was informative with our projects at home. Great service

6 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hey there, thanks for your five-star review, and I'm glad you enjoyed the service from Gerald in our Letchworth store! - Dylan

Valorada con 2 estrellas sobre 5

I wouldn’t recommend

Wickes’ management of our bathroom install has been appalling. Entering week number 7 for the job, still not complete.
Incorrect items supplied, poor initial survey, skip not collected without an argument….
Tradespeople used are great, but
NEVER AGAIN through Wickes.

20 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi RD, We are sorry to hear about the problems with your installation and have sent you a request for further information, so we can look into this for you.

Valorada con 2 estrellas sobre 5

Very disappointed

Very disappointed. I visit here quite a lot and usually find the staff very helpful (especially Jess!) however today when I visited to look for pine mouldings a gentleman was replenishing the stock. The moulding I was looking for wasn't there so I asked him, excuse me are you replenishing the mouldings? He replied that he was and as I went on to ask for the specific one I wanted, he mumbled and walked away.. I wouldn't mind but he was only too happy to help the lady who asked him for help before me who was wearing tiny shorts! I put down what I'd grabbed so far, walked out and took my business elsewhere. I don't ask for much, I don't think I'm entitled to a pleasant attitude I know we're all only human but ignoring someone is downright rude and in this case has lost you a customer I'm sorry to say.

23 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We are truly sorry to hear about your recent disappointing experience. We appreciate you bringing this to our attention, and thank you for your feedback. We are addressing this internally to ensure our team provides consistent, respectful service to all customers. - AB

Valorada con 5 estrellas sobre 5

Popped out for a few bits was served by…

Popped out for a few bits was served by Alfie outstanding service and went the extra mile to help me out to the car

10 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi Ranjit, Thanks for taking the time leaving your review. We're happy to hear that you had such a positive experience. It's great to know that our service was helpful and went above and beyond for you. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Positive experience with Alfie

Just returned from trip to Wickes looking for Dulux paint unable to find this “Alfie” was really helpful and offered to make up this colour he was friendly and efficient and both my partner and I commented on his great service

3 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We appreciate you sharing your positive experience. We're happy to hear that Alfie was friendly, efficient, and helpful in assisting you with your paint needs. Thanks for the kind feedback. -AK

Valorada con 5 estrellas sobre 5

A very pleasant and helpful young man…

A very pleasant and helpful young man named Alfie, just mixed me 5 litres of barley white paint today.

28 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi Kevin, We're happy to hear that you had a positive experience with Alfie and the paint mixing service. Thank you for your kind feedback! - Sean

Valorada con 5 estrellas sobre 5

I have just returned from Wickes…

I have just returned from Wickes Letchworth and I must compliment Aire who filled my trailer with 7 heavy bags of landscaping bark. He was polite chatty and most helpful. Well done Aire

23 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi Keith,

We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your kind words, and we're glad Aire could be so helpful. -Ellysse

Valorada con 5 estrellas sobre 5

Alfie served me brought 12 sleepers…

Alfie served me brought 12 sleepers great service quick

19 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We're happy to hear that you received great and quick service from Alfie. Thank you for your positive feedback regarding the sleepers. -AK

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más