Wickes - Letchworth Opiniones 

213
TrustScore: 4.5 sobre 5

4,7

Cotton Brown Park, Unit 2, Letchworth Hertfordshire, SG6 1UP, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I want to say a BIG, heartfelt thank you to Fortune at the pay point! She was absolutely brilliant — even with a long queue and being the only staff member in sight, she still greeted me with a smile... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kitchen Design Amy was very helpful, fitted a home visit at short notice. She listened to all my preferences and came with 2 great designs. The design was prepared very efficiently and talked us th... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Booked a home visit to measure up and discuss a new kitchen. Despite an email confirming the appointment, no one turned up, but they sent an email saying it was lovely to meet us and a follow up askin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a click and collect order from the Letchworth store but unfortunately I couldn’t enter the store as I had no-one with me and I am disabled. I phoned the store ahead of arriving and spoke to a lo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Letchworth

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Cotton Brown Park, Unit 2, Letchworth, Hertfordshire, SG6 1UP, Reino Unido

  • +441462484366

4,7

Excelente

TrustScore: 4.5 sobre 5

213 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(213)

14.208 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

jess was amazing great service and…

jess was amazing great service and managed to help me find all things i needed

3 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi Ben, Thank you for taking the time to leave your review. We are delighted to hear that you had a great experience in store with Jess. -SM

Valorada con 5 estrellas sobre 5

amazing service and great help from a…

amazing service and great help from a polite aimee today, she was very helpful and wonderful. great person!

3 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Letchworth

Hi Paddy, Thank you for leaving your review. We are happy to hear that Aimee was able to provide excellent customer service. -SM

Valorada con 5 estrellas sobre 5

Aimed was bloody fantastic

Aimed was bloody fantastic

26 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi John,

Thank you for taking the time to share your feedback. We appreciate your kind words about Aimed. -Ellysse

Valorada con 5 estrellas sobre 5

Was served by Ciaran he was very…

Was served by Ciaran he was very helpful making sure we had everything we needed, he was polite friendly and cheerful.

18 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Letchworth

Hi Karen, Thanks for taking the time leaving your review. We are happy to hear that Ciaran was able to help you and on your visit to your local store. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Very happy

Couldn’t find what I needed and asked ciaran for help and found what I needed straight away. Very helpful, polite and very happy person.

1 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Letchworth

We're happy to hear that you had a positive experience! It's great that Ciaran could assist you so effectively. Thank you for your kind words and feedback. -AK

Valorada con 5 estrellas sobre 5

Helpful and lovely staff

I called before my visit as i wanted to make sure they had the paint i needed Alfie answered and was very helpful.
Upon my visit into the store, Maddie assisted me with my request. She was very professional and ensured the colour was the right one. Alfie also helped through the process. Both were very kind and provided a service that exceeded my expectations, they are truly an asset to the letchworth store

31 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Letchworth

We appreciate you sharing your experience. We're happy to hear that you found Alfie and Maddie helpful and professional, ensuring you had the correct paint. It's great to know their service exceeded your expectations. -AK

Valorada con 4 estrellas sobre 5

Mark, Nick & Jess at Wikes Letchworth

Mark, Nick & Jess at Wikes Letchworth Branch was very helpful with our Bathroom installation and purchases. They were very professional. We would use Wickes again for our home improvements.

30 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Letchworth

Hi Ranjan Wickramasinghe, We appreciate you sharing your experience at the Letchworth Branch. We're happy to hear that Mark, Nick & Jess were helpful and professional with your bathroom installation. -LC

Valorada con 5 estrellas sobre 5

Just wanna thank Alfi for his excellent…

Just wanna thank Alfi for his excellent Customer service!

26 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Letchworth

Hi Tyrone.

We appreciate you sharing your positive experience! We are so glad to hear that you received excellent service. Thanks for your feedback.- PP

Valorada con 5 estrellas sobre 5

I found everything I needed at a…

I found everything I needed at a reasonable price. Katie was very friendly and knowledgeable about the goods in store

23 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Letchworth

Hi Robin.

We appreciate you taking the time to share your feedback. We are so glad to hear that you found what you needed and that our team was helpful.
- PP

Valorada con 5 estrellas sobre 5

I was helped by Ciaran who was very…

I was helped by Ciaran who was very helpful In helping me to find the items I wanted to buy and he was polite.

18 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Letchworth

Hi, Ares. Thank you for taking the time to share your review with us. We are really happy to see that Ciaran was helpful and polite during your visit. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Excellent customer service

On arriving at the store I was less than impressed with the initial response from the duty manager regarding my return. But I can honestly say that when Lilly got involved the service was excellent- she was very friendly, professional, and couldn’t do enough to sort the issue out.

9 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Letchworth

Hi, Gary. Thank you for taking the time to share your review with us. We are really pleased to see that Lilly was able to help sort of an issue you had with your return, providing excellent customer service. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Top drawer service

My interaction with Ciaran today at Wickes on Letchworth was fantastic, super helpful and got me signed up to the tradesperson app in no time at all. Would definitely recommend!

7 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Letchworth

Hi Callum, we're happy to hear that you had a fantastic interaction and found the assistance you received to be super helpful. We appreciate your recommendation and positive feedback! -LG

Valorada con 5 estrellas sobre 5

Did a review earlier but did not have…

Did a review earlier but did not have name of the young girl that was so helpful in Letchworth store but now found it. She is Lily and a really nice, knowledgeable helpful customer service assistant.

19 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi Dawn, we appreciate you sharing your positive experience with us. We're happy to hear that Lily were helpful and knowledgeable, providing great customer service. Thank you for your comments. -SM

Valorada con 5 estrellas sobre 5

Gerald extremely helpful and welcoming

Gerald extremely helpful and welcoming

2 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi, Emma. Thank you for taking the time to share your review with us. We are really happy to see that Gerald was helpful and welcoming during your visit. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Exceptional

Exceptional, humorous, and friendly service from Gerald today. Thank you.

2 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hello Tom, thank you for your five-star review, and I'm glad that Gerald was able to be able you out in our Letchworth store! - Dylan

Valorada con 5 estrellas sobre 5

Very helpful & knowledgeable

Very helpful & knowledgeable, always polite & smiling, I always want Jess at my checkout!! Opened a trade account for me talked me through it , will always use Wickes as we continue our house
Thank you Jess

29 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We're happy to hear that you found Jess helpful and knowledgeable. We appreciate your feedback and are so glad you had a positive experience setting up your trade account. -AK

Valorada con 5 estrellas sobre 5

In and out in minutes, couldn’t be happier.

I’d merely popped into Wickes to purchase some spray cans to revitalise some metal work at home. All the staff members I came across were warm and welcoming with smiles on their faces. When I got to the tills there was quite a few customers and then a young gentleman Ciaran opened a till to help serve myself and others, which helped as my autistic 5yr old was beginning to get restless.

29 de diciembre de 2025
Opinión espontánea
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Respuesta de Wickes - Letchworth

Hi Michael, we're glad you enjoyed your experience. It's great to hear our team was welcoming and helpful, especially when Ciaran opened a till. We appreciate you taking the time to share your positive feedback. -LG

Valorada con 5 estrellas sobre 5

The sales assistant Alfie at Letchworth…

The sales assistant Alfie at Letchworth branch was exceptionally helpful and polite

29 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi Georgina.

We appreciate you sharing your experience with us. We're happy to hear that our sales assistant was helpful and polite.- PP

Valorada con 5 estrellas sobre 5

customer service

This shop has great customer service, i was served by Ciaran, who was very helpful, and directed me to the right things i was searching for. The shop is also very well stocked!

22 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi, El. Thank you for taking the time to share your review with us. We are really pleased to see that Ciaran was very helpful during your visit. Thank you again for your feedback. - Scott H

Valorada con 5 estrellas sobre 5

Very helpful service from Natalia with…

Very helpful service from Natalia with a return from another store after had lost the recejpt

23 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi, Barry. Thank you for taking the time to share your experience with us. We are really happy to see that Natalia was very helpful with your returns. Thanks again for your feedback. - Scott H

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