Wickes - Letchworth Opiniones 

214
TrustScore: 4.5 sobre 5

4,6

Cotton Brown Park, Unit 2, Letchworth Hertfordshire, SG6 1UP, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Pros: Great kitchen design by Mark Hopkins. Also installation by Kevin Swinford was v well done. Cons: Delays with tile order and other issues so kitchen still not quite finished 45 days after start... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I want to say a BIG, heartfelt thank you to Fortune at the pay point! She was absolutely brilliant — even with a long queue and being the only staff member in sight, she still greeted me with a smile... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kitchen Design Amy was very helpful, fitted a home visit at short notice. She listened to all my preferences and came with 2 great designs. The design was prepared very efficiently and talked us th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Yesterday (2April 26), I visited Wickes to buy a Grout pen. Unfortunately non in stock. I was helped by Izzy from Letchworth shop. She was so polite and genuinely helpful, telling me that new stock h... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Letchworth

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Cotton Brown Park, Unit 2, Letchworth, Hertfordshire, SG6 1UP, Reino Unido

  • +441462484366

4,6

Excelente

TrustScore: 4.5 sobre 5

214 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(214)

14.488 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Super easy, super helpful

Found someone to help easily. Found me the products I needed quickly and even got paint made up while I waited. Was clear about how long it would take (not long) and no wait time at all to pay.

5 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We're glad you enjoyed your experience. It's great to hear that we could quickly assist you in finding the products you needed and that the paint was made promptly. Thank you!-GS

Valorada con 5 estrellas sobre 5

GERALD IS A STAR 🌟

This afternoon I met the amazing Gerald from the Letchworth store. I wanted 3 of their bark bags located outside the front of the store but was unable to lift them. Gerald was approaching and I asked if there was anyone inside able to assist me, grab a trolley he asked and proceeded to help me, he then pushed trolley inside opened up a till to serve me. Then he helped to load them into my car. I subsequently learned that he was on his way home when I initially enquired about help. He went above and beyond considering he had finished for the day. He was extremely helpful and I wish him all the luck in the world for his family
Fingers crossed 🤞

14 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi, Janette. Thank you for taking the time to share your review with us. I'm really happy to see that, Gerald at our Wickes store in Letchworth, went above and beyond to provide excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Nick was extremely helpful and polite

Nick was extremely helpful and polite. Solved my issue straight away.

12 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We are happy to hear that our team member Nick was helpful and swiftly resolved the issue. We appreciate your positive feedback!-GS

Valorada con 5 estrellas sobre 5

The staff at Letchworth are helpful and…

The staff at Letchworth are helpful and prompt with service. Nick mixed a paint for me and let me know that half a liter would be enough for the door.

11 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We're happy to hear that our staff was helpful and provided prompt service. We appreciate you mentioning the paint mixing assistance and advice you received from our team member Nick. Thanks for your feedback!-GS

Valorada con 5 estrellas sobre 5

Wickes in Letchworth today

Went to Wickes in Letchworth today, James and Maddie went over and above for us, helping us find the item we needed and helped load the car! Excellent service.

10 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi Jo, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with James and Maddie in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

I visited the Letchworth store and was…

I visited the Letchworth store and was assisted by Charlie and Lilly.. what can I say, absolutely fantastic service they took there time and assisted me with my purchases and questions. Customer service was outstanding and I will be coming back to this store in the future. Thanks so much guys you both really are an asset to your store!

10 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi, Connie. Thanks for taking the time to share your review with us. I'm delighted to see that Charlie and Lilly provided fantastic service during your visit. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Gerald wall has been so helpful at…

Gerald wall has been so helpful at different times I’ve been in the shop, he has also helped me with different ideas on work I’m doing in my new property.id like say a big thanks to him , will definitely go back .

7 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We're happy to hear that Gerald was so helpful and provided great ideas for your property. We appreciate your kind words and look forward to seeing you again!
-AF

Valorada con 5 estrellas sobre 5

Gerald is very helpful

Gerald is very helpful, I needed brackets and some timber. He was more than happy to help with showing me where these were located. Listened to what i needed them for and offered advice. Very knowledgable.

8 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We appreciate you taking the time to leave us this five-star review. We're happy to hear that Gerald was so helpful and offered such knowledgeable advice during your visit!
-AF

Valorada con 5 estrellas sobre 5

Gerald was very helpful and gave me…

Gerald was very helpful and gave me some tips on how to get the job done.

8 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We're happy to hear that Gerald was helpful and provided useful tips. Thank you for your positive feedback; we appreciate it.
-AF

Valorada con 5 estrellas sobre 5

Being disabled

Being disabled I could not use your large heavy trolley. I asked a member of staff for help, he not only helped with colour and paint type but took my tins to the checkout and ran them through himself. He then carried them out of store for me and put them safely in the boot of my car. He was a very pleasant chap called James and could off done no more for me ⭐️⭐️⭐️⭐️⭐️

8 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We appreciate you sharing your experience. We're so glad to hear that James was able to assist you with the trolley and items you needed! along with providing such excellent service. We aim to make every customer's visit a positive one! We will make sure to pass your amazing review on!
-AF

Valorada con 5 estrellas sobre 5

Gerald was awesome!

Gerald was awesome when I went into the store. He patiently listened to me explain the issue and gave us great advise on how to solve it. Top marks!

I was looking for a solution for the floor doorway transition after we removed an internal uPVC door. I can now get on finish the job and my partner will be happy that it’s finally done!

3 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We appreciate you taking the time to share your experience. We're so glad to hear that our team member Gerald was able to provide helpful advice and a solution for your flooring project. We hope you enjoy the finished result!-GS

Valorada con 5 estrellas sobre 5

Was served by Ciaran who was very…

Was served by Ciaran who was very helpful - helped me from start to finish what a star this guy is - been in before and always greets me and asks if I need help !
Give this man a pay rise !!

30 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We're happy to hear that you had such a positive experience. It's great to know that our team member was so helpful and attentive. We appreciate your kind words! TW

Valorada con 5 estrellas sobre 5

Trade Supplies

If not daily then at least 2/3 times a week I have need to call into Wickes Letchworth for supplies.
All the team are friendly knowledgeable and helpful.
A particular BIG shout out for Natalia who is my go too if I have any issues or Q's.
As well as being extremely helpful, she puts a smile on my face, which just makes the day that little bit better.

26 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We're glad you find our team helpful during your frequent visits. It's great to hear that a team member consistently provides excellent support and brightens your day. We appreciate you taking the time to share your positive experience-GS

Valorada con 5 estrellas sobre 5

Natalia has been a great help

Great help from Natalia with a generous donation to Hitchin Boys eco group. Great communication and extremely helpful, thank you very much!

20 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hi Kendall, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Natalia in the donation of goods to the Hitchin Boys eco group. -AH

Valorada con 5 estrellas sobre 5

Helpful staff

Jess served me and helped put right a problem that had arisen at another store. Very obliging and chatty. Excellent service

23 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We appreciate you sharing your experience with us. We are so glad to hear that you received excellent service and that the issue was resolved to your satisfaction. TW

Valorada con 5 estrellas sobre 5

Lily

Lily, what a star. I went to the Letchworth Wickes store to order £600+ worth of materials for home delivery. When I previously tried through the website there were a few anomalies. Lily was professional, helpful and courteous, guiding me through the process. Well done.

24 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hey Mr Nicholson, thanks for your amazing review, and I'm delighted that Lily was super helpful throughout order experience! - Dylan

Valorada con 5 estrellas sobre 5

I shop here a lot And find all staff…

I shop here a lot And find all staff friendly And helpful, Thank you to Natalia for helping me with heavy goods on my last visit.

24 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We appreciate you taking the time to leave us a five-star review! We're happy to hear that our staff is helpful, and we will pass on your thanks-GS

Valorada con 5 estrellas sobre 5

Excellent Service

Popped in to pick up some water softener salt and JP was super helpful and directed me to the right place and helped carry one of the bags.

21 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

Hey Darryn, thanks for your five-star review, and I'm glad that JP was really helpful throughout your visit in our Letchworth store! - Dylan

Valorada con 5 estrellas sobre 5

Excellent customer service

I needed 3 bags of gravel but am not super strong so asked for help. A very polite and helpful young man named Charlie lifted the bags onto my trolley, wheeled it to the till and then to my car and put the bags in the boot. Lovely lady served me at the till (didn't get her name unfortunately). I always find your staff very helpful and friendly - it's a pleasure to shop with you.

19 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We appreciate you sharing your positive experience. We're happy to hear that our staff were helpful and made your visit a pleasure. Thank you for your five-star review!-GS

Valorada con 5 estrellas sobre 5

Currently decorating a bedroom which…

Currently decorating a bedroom which has damp patches, after speaking to a gentleman called Jordan and a lady called Jess I came away with the suppliers that I needed. They were both very informative and helpful. Thank you to both of them I will not hesitate to shop there again.

12 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Letchworth

Respuesta de Wickes - Letchworth

We're happy to hear that you found our team members informative and helpful with your decorating project. We appreciate your kind words and look forward to assisting you again in the future-GS

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