Wickes - Maidstone Opiniones 

224
TrustScore: 5 sobre 5

4,8

St Peters Street, Maidstone Kent, ME16 0SN, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wasn sure exactly what i needed and wasn't sure about the price which I mentioned at the till. Jim, serving me, ran me through all my options, offered some further advice which led to me selecting a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had the pleasure of seeing Tracy & Siobhan in store today and their level of customer service was exemplary. Their product knowledge and advice given to me was outstanding. They were extremely helpf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I phoned Wickes Maidstone to request a home visit for my elderly parents as they wanted to update their bathroom. I arranged for Abbie to visit us after explaining a bit about their accessibility need... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Matt the sales and design expert at maidstone wickes was 100 percent on the ball. From start to finish he was helpful , polite and knew his stuff. Matt made the whole process of finding , designing an... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Maidstone

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • St Peters Street, Maidstone, Kent, ME16 0SN, Reino Unido

  • +441622690346

4,8

Excelente

TrustScore: 5 sobre 5

224 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(224)

14.208 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great helpful customer service

Great helpful customer service, plumbing advise from the guy in the cowbow hat, and Till service from Jim was exceptional, what a team.

15 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

Hi Simion, we're so pleased to hear that our team provided such great customer service and plumbing advice. It's fantastic to know that you had such a positive experience! -LG

Valorada con 5 estrellas sobre 5

Thanks Jim for actual customer service

A really refreshing experience thanks to the friendliness and knowledge of Jim (Maidstone). I find DIY places a bit intimidating as a woman, but Jim’s friendliness made any nerves ebb away quickly. He was jovial, relaxed, friendly and shared his extensive background in paint, offering that we could draw upon it if we ever needed guidance.
Customer purchases can be so impersonal and sterile, but Jim went way beyond a transaction and delivered exceptional service which is long forgotten in modern society. Thank you Jim.

15 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

We are so pleased to hear about your positive experience with Jim. It's wonderful that his friendliness and knowledge made your visit so enjoyable and informative. We appreciate your kind words about the exceptional service provided. -AK

Valorada con 4 estrellas sobre 5

Thanks Jim

Jim on the till was a happy, welcoming chap 😊

15 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

Hi, We are so glad to hear you had a positive experience and that our team member at the till was welcoming. We appreciate your kind words. -LG

Valorada con 5 estrellas sobre 5

Superstar Jim!

My husband and I went today to the Wickes branch in Maidstone, Kent. The store was clean, neat and nicely cool for a hot day. We found everything we needed and Jim was extra specially helpful, really went above and beyond for us. We're very grateful for his help. Jim is a real credit to the branch and to the wider company

15 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

We're so pleased to hear about your positive experience at our Maidstone branch! It's wonderful that you found the store clean and comfortable, and we're especially delighted that Jim provided such exceptional assistance. We truly appreciate your kind feedback. - AB

Valorada con 5 estrellas sobre 5

Jim was great

Jim was great. Helpful and friendly, sorted everything we needed.

15 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

Thank you for taking the time to share your feedback with us. We are delighted to hear that Jim was helpful and friendly during your visit. - AB

Valorada con 5 estrellas sobre 5

Seamless visit

Customer Services were brilliant and took time to help me find what I needed.

At the till Jim (Maidstone Store) was friendly and showed that my custom was valued.

Great experience for a few drill bits, buckets and impact driver attachments, so much better selection than B&Q.

Thanks Wickes

15 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

We're so pleased to hear about your positive experience at our store! It's wonderful that Jim took the time to assist you and that your custom was valued. We appreciate your kind feedback. -AK

Valorada con 5 estrellas sobre 5

Paint purchase from Wickes

Shout out to Jim for helping me with my recent paint purchase. Wickes is always my preferred store for DIY projects.

13 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

Hey Jon, thank you for your five-star review, and I'm delighted that Jim was super helpful throughout your visit! - Dylan

Valorada con 5 estrellas sobre 5

The service and help from Jim was…

The service and help from Jim was exceptional he helped carry a heavy item from the rear of the store to checkout and even offered to carry to our car, also Tasha on the checkout was very happy and cheerful even though it was half an hour from closing.

8 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

Hi Janet, thank you for sharing your positive experience with us. We're delighted to hear that Jim provided such exceptional service, going above and beyond to assist you. We appreciate your kind feedback! -LR

Valorada con 5 estrellas sobre 5

Jim was bright friendly and…

Jim was bright friendly and professional, great old fashioned service, give this man a pay rise.

6 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

Hi there, thank you for taking the time to share your wonderful feedback. We're so pleased to hear about the bright, friendly, and professional service you received. We appreciate your kind words! -LR

Valorada con 5 estrellas sobre 5

Couldn’t find the items we were looking…

Couldn’t find the items we were looking for but Jim jumped to the rescue. Very helpful and friendly customer service.

6 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

We're so happy to hear that Jim provided such helpful and friendly service during your visit. Thank you for your kind feedback! -AK

Valorada con 5 estrellas sobre 5

Wickes is my go to store for supplies

Wickes is my go to store for supplies for my handyman business. Its convenient and stock levels are generally good. Shout out to Jim for his help with some recent returns that were handled without any fuss

22 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

Hi there, we're so pleased to hear that our store is your preferred choice for your business supplies! It's wonderful that our stock levels and convenience meet your needs, and we appreciate your kind words about the assistance received with recent returns. Thank you for your valuable feedback. -LR

Valorada con 5 estrellas sobre 5

I just want to give a big shout out to…

I just want to give a big shout out to Michael in the maidstone store . I asked for help with some screws that was missing from a flat pack. I had no idea where they were and what I needed . It was nearly closing time and he was so helpful. Not rushing and making sure I had what I needed . Thanks so much to Michael. Top fella 👍

14 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

Hi Joanne, we are so pleased to hear about your positive experience in our Maidstone store. It's wonderful to know that our team member was able to assist you so effectively. We appreciate you sharing your kind feedback. -LG

Valorada con 5 estrellas sobre 5

I bought 6 bags of 1mm gravel from…

I bought 6 bags of 1mm gravel from Wickes Maidstone. It was a shame the bags were wet and leaking muddy water, however the service i received from Jim was superb. He loaded the bags into my car and also searched for some plastic to cover my boot. He also returned my trolley for me. Thank you Jim, very much appreciated.

29 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

We're so glad to hear about the superb service you received from Jim! It's wonderful to know they went above and beyond to assist you with your purchase. We appreciate you sharing your positive feedback. -AK

Valorada con 5 estrellas sobre 5

Siobhan is amazing

Siobhan is amazing. Her service is the best I've ever had. Give the girl a payrise! Tracy is ok as well

29 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

Hi Bedri,

We are so happy to hear that our team provided you with such excellent service. It's wonderful to know that our staff made such a positive impression. Thank you for sharing your kind feedback! -Ellysse

Valorada con 5 estrellas sobre 5

Great service from Jim.

Great service from Jim.

22 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

We're glad you enjoyed your experience. We appreciate your kind words regarding the service from Jim. -AK

Valorada con 5 estrellas sobre 5

Great customer service from Jim on…

Great customer service from Jim on service tills! One of the hottest days of the year and he was really friendly, professional and happy to help me. I don’t usually write reviews but think Jim deserves some recognition for 5* customer service 😊

22 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

We appreciate you taking the time to share your positive experience. We are delighted to hear that Jim provided such friendly and professional service. Thank you for the kind feedback. - AB

Valorada con 5 estrellas sobre 5

Good customer service.

Popped to the Maidstone store for a couple of bags of plaster as they are the most convenient place to collect from. There was a full pallet in stock which was a bonus. Once at the tills Jim was very patient, checking the balance of a voucher from a work discount as I’ve no other way of checking it. The staff at the store always seem to be cheery and their customer service very good indeed.

22 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

Hey Rich, thank you for your five-star review regarding your experience in our Maidstone store. I'm delighted that Jim and the team are always super helpful during your visits! - Dylan

Valorada con 5 estrellas sobre 5

Exceptional customer service from Jim…

Exceptional customer service from Jim in Maidstone branch.
Few days ago, (can't remember the actual date) my husband send me to pick up a bag of builders sand from Wickes.
Jim was so helpful, got me trolly, got the sand for me and after paying, I requested could he put it in the car for me as I have bad back and knees issue. He was happy to help.
Many thanks Jim

1 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

Hi there, we are so pleased to hear about your positive experience with Jim. We always aim to provide helpful service, and we appreciate you sharing your kind words. -LR

Valorada con 5 estrellas sobre 5

Very helpful and friendly staff

Very helpful and friendly staff

9 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Maidstone

Respuesta de Wickes - Maidstone

Hi, Ian. Thank you for taking the time to share your review with us. We're happy to see you find our staff to be friendly and helpful. Thank you again for your kind feedback. - Scott H

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