Wickes - Oxford Opiniones 

189
TrustScore: 4.5 sobre 5

4,4

Botley Road, Oxford Oxfordshire, OX2 0HA, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

i popped in to the oxford store with some ideas for building a small tree house for my daughter. i ask a staff member for some advice, explained what i was planning he took me round all the timber, i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Luca Linfoot the designer was friendly, extremely helpful and understood our requirements very quickly. He took time to show us the relevant bathroom items and expertly came up with up with a great de... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Just a quick thank you to Luca in Oxford branch this morning for helping us design our kitchen. Whilst we still haven't committed to a final provider yet, his professionalism and attention to detail w... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Our Wickes project has gone well, the only issue has been a few items that were in the original plan but then had to be swapped out due to stock availability and one item that was incorrect which slo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Oxford

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Botley Road, Oxford, Oxfordshire, OX2 0HA, Reino Unido

  • +441865202030

4,4

Excelente

TrustScore: 4.5 sobre 5

189 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(189)

14.565 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

New Wickes kitchen is absolutely gorgeous

New Wickes bespoke kitchen is absolutely lovely, good design, solid kitchen units and the end result is even better than expected! The quality of the kitchen fitting was excellent (Jack of All Trades, Simon Thomas), but note that the whole job took about 4 weeks, which felt a very long time.

18 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hello Victoria, thank you so much for your lovely review; it's great to hear you had a great design and installation experience. - SW

Valorada con 5 estrellas sobre 5

Simon Thomas's team from Jack of All…

Simon Thomas's team from Jack of All Trades installed my bathrooms a couple of weeks ago. Superb service by Jack of All Trades. The team were friendly, kind, helpful and really worked hard to have the installation done quickly and cleanly. When some parts did not fit, they worked with initiative to navigate the problems and provide solutions. The results look brilliant and the quality of the workmanship is excellent. I couldn't be more happy with the installation!

4 de diciembre de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hi, Kate. Thank you for taking the time to share your experience with us. I'm really pleased to see that your installers provided superb service. I'm happy to see that they were kind, friendly and helpful. Furthermore, I'm glad to hear that the results are excellent, and you couldn't be more happy with the installation. Thank you again for your feedback. - Scott H

Valorada con 5 estrellas sobre 5

Bathroom refurbishment

I had my bathroom refurbished through Wickes and am very happy with the result. The installation was handled by Simon and his team at the Jack of All Trades. The service was excellent - Simon was extremely responsive and helped with any guidance I needed, and the team fitted the bathroom to a very high quality.

1 de julio de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hi Louise, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Simon and how pleased you are with the service provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Valorada con 5 estrellas sobre 5

Simon is from wicks he's a very nice…

Simon is from wicks he's a very nice man he was very good when he came to our place to design our bathroom and then our kitchen it's very nice bathroom and kitchen I would rate wicks a very good company if anyone was asking about a kitchen @bathroom company

16 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hi Helen, thanks for taking the time to share this feedback, we are pleased to hear that Simon done a great job with both your kitchen and bathroom, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Excellent service at Wicke’s Oxford

We visited the Wicke’s Oxford store to design our kitchen and buy the kitchen cupboards. We worked with Caitlin Hill to design the kitchen and choose our appliances. Caitlin is excellent, knowledgeable, and very professional. She has an eye for design and quality materials and appliances. We are very pleased to have been able to work with her.

10 de enero de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hello Maalika, thanks for your wonderful feedback, and I'm delighted that Caitlin in our Oxford store was super helpful and professional throughout your kitchen design project, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

New kitchen

Melissa was very helpful and informative about many options, planning the kitchen for us to see on screen for a first look, then altering the plans after we had changed our minds on a few things to finish on the design we have chosen. She was very patient, well done Melissa.

14 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hi Mr Heath, thanks for taking the time to share this feedback, we are pleased to hear that Melissa was very helpful and informative throughout the design stage, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Great experience, would recommend

Melissa was incredibly patient and helpful with our design. Accommodated any changes and gave clear advice and pricing,

30 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hey Sarah, thanks for your positive feedback, and I'm glad that Melissa was first class throughout your design service in our Oxford store, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Wonderful customer support from Melissa…

Wonderful customer support from Melissa Hartley with my kitchen design. She was very patient with all my questions and gave me the right amount of options to keep things straightforward with the plan.

29 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hey BMS, thanks for your amazing feedback, and I'm delighted that you enjoyed the service from Melissa in our Oxford store throughout your kitchen design, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Excellent customer service

Went to Wickes in Oxford this morning and although there was only 2 staff working they could not have been more helpful and nothing was too much trouble . They also helped me load my car . I was very impressed . Their names were Marcus and Dev .
Thank you

12 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hi Janet,
Thank you for leaving a lovely review. We are happy to hear that Marcus and Dev were able to deliver amazing customer service! - Sean

Valorada con 1 estrellas sobre 5

I’ve used wickes for years great…

I’ve used wickes for years great products and prices but avoid delivery if you can shocking service .

10 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hey Paul, thanks for your valuable feedback, and I'm really sorry you're unhappy with our services. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further. - Dylan

Valorada con 5 estrellas sobre 5

Helpful and friendly

Caitlin was extremely helpful she took time to explain all the pros and cons of the different options. Very knowledgeable and was not pushy like a lot of sales people. I would highly recommend talking to her if interested in buying a kitchen.

27 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hey Colin, thanks for your wonderful review, and I'm delighted that Caitlin was able to help you in our Oxford store! - Dylan

Valorada con 5 estrellas sobre 5

In safe hands

From my first meeting with Melissa (Oxford Wickes)I knew I wad in safe hands.She guided me through the process with skill and professionalism but also kept it fun.It didn't matter how many times I changed my mind after sleepless nights and dreams of larder cabinets, we worked it out together.I thoroughly enjoyed the whole process and have my dream kitchen as the result.

5 de mayo de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hi Sarah, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Melissa and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Melissa at Oxford branch was really…

Melissa at Oxford branch was really helpful when we had questions with the Lifestyle Kitchens. She helped us work out what was needed and we are really happy with the finished project. Would highly recommend.

24 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hi There,
Thank you for leaving a lovely review. We are happy to hear that Melissa was able to deliver amazing customer service! - Sean

Valorada con 5 estrellas sobre 5

Great Experience

We have been looked after by Melissa on two separate occasion for both Kitchen and Bathroom designs. She has been thorough and attentive when listening to our desires. We really liked her approach and the experience with her was much better than that of nearby competitors, like Wren.

25 de agosto de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hi Ryan, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Melissa and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Bathroom designs

Melissa was so helpful designing two new bathrooms for us. She took our wants, ran with them and turned them into something better. I would absolutely recommend their design services.

26 de agosto de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hi Jonathan, thanks for taking the time to share this feedback, we are pleased to hear that Melissa was so helpful with both your bathrooms, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Great delivery service

I ordered through the website for delivery. All items arrived in perfect condition. Great delivery team. Highly recommended

16 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hi Joe, Thank you for your lovely review. - Sean

Valorada con 5 estrellas sobre 5

Great service

Melissa was great, very informative, extremely quick at returning my emails and just generally a pleasure to work with in our kitchen plans.

8 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hi Laura, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Melissa and how pleased you are with the service they provide. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

We have such great service from Lee

We have such great service from Lee, Mukul and the team at Wickes Oxford. We also work very closely but remotely with Becky Anne at the Exeter store for all our fantastic Kitchen, Bathroom and Home Office designs and estimates. Thanks you Wickes

4 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hi David, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with the Oxford and Exeter stores and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Kirsty is fabulous the epitomy of…

Kirsty is fabulous the epitomy of customer service and one of those that make the company what it is, without them wickes is nothing.

9 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hi Dan, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Kirsty and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Kristy at botley is absolutely…

Kristy at botley is absolutely fantastic. Been a few times and always felt with her. Never had one issue.

9 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Oxford

Respuesta de Wickes - Oxford

Hello Josh, thank you for your five-star review, and I'm delighted that Kirsty in our Botley store was fantastic with the help she has provided! - Dylan

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